Richard E.
Yelp
This gym has a lot of charm, but I won't be returning because of how I was treated by an employee.
I'm fleeing Equinox because they're bankrolling Trump 2020, so I decided to check out Easton based on the positive reviews here. A few days ago, I purchased a week membership and had gone twice before this morning. It's a cute, small, old gym with a lot of character.
I got there this morning no one was at the desk, and I signed in with my name as I had been instructed by the front desk person when I signed up. I saw a new woman as I was walking into the locker room and smiled. 20 min into my workout she interrupts me like I couldn't find your name in the system what are you doing here? Extremely hostile off the bat, at 5-something in the morning.
I explained I got a membership 2 days ago for a week. She asked if I had the receipt. I said I wasn't sure but I thought I had it in my wallet in my locker. She told me usually people take a picture of the receipt and have it on their phones. I told her I didn't do that. She asked me for my last name (identifiably Hispanic, clearly written on the sign-in sheet) twice, and I spelled it for her, hoping she would go away. I asked if I should go look for the receipt now and she paused and told me I could show her on my way out.
On my way out, she was again not at the front desk. I found her nearby and showed her the receipt, which luckily I had on me. She was saying something about how I was put in incorrectly into the system and that's why she couldn't find me in the gym's records earlier. I asked if this is why she was so hostile towards me, and she straight smiles and responds like "oh, did I come off as hostile?" like I was being absurd, and I was told her yes, she approached me aggressively and I felt like I was being interrogated, and that I signed in as I was previously told to do. She didn't apologize or seem compelled to do so. She started making more excuses and saying how they're a small gym so I interrupted her and left.
I wish I hadn't purchased a membership.