Eataly Torino Lagrange

The coffee was decent, but the service and atmosphere left a lot to be desired. There weren’t many free tables, so we had to sit in the shared social area. It was uncomfortably warm, and the mix of food smells made it even more overwhelming. When we arrived, there were two waitresses available—one was on her phone and the other didn’t even notice us. It took about five minutes before anyone came to show us to a seat. Overall, I wouldn’t recommend this place.

Honestly, a very disappointing experience. The food was extremely bad I couldn’t even finish my meal. It lacked flavor and tasted old. On top of that, the staff seemed completely unmotivated and unfriendly. It felt like they were doing you a favor just by taking your order. Definitely not coming back.

I ordered an hamburger and got an april fools joke. Only the meat and potatoes were present. I suggest mentioning this on the menu before more people order it and give negative reviews. Absolutely worst hamburger one can make call it something else. This is taking a piss on the person who orders it.

Unfortunately, our experience at this place was disappointing. We ordered a specific dish but were served the wrong one, and when we brought it up, the staff’s response was rude and unprofessional. The level of service was shockingly poor, with a clear lack of courtesy. Moreover, the portion size was extremely small considering the price, which made the whole experience feel like a rip-off. To make matters worse, the place turned out to be more like a supermarket than a proper restaurant, which does not match the high pricing at all. Definitely not coming back, and I wouldn’t recommend it to anyone looking for a decent meal or respectful service.

We sat down for a drink in the early afternoon to have a rest but ended up staying on to lunch and having lunch here. Overall it’s a nice spot with tasty dishes and a cool grocery store inside too. They accommodated our baby and we had a good time.

Worst experience in grocery shopping, the lady at the cashier looks like you owe her millions, not professional and not helpful. Was trying to get tax refund, they let me waited for 20 mins to create the tax refund form (I agreed with it) but came back with wrong information on it and said they can’t change it. At the end I didn’t get my tax refunded, received bad service and walked out thinking how Eataly downgraded to this. Not recommended!

I faced bad treatment from the waitress, as I stood in front of the restaurant entrance and asked her about a table for two people to eat lunch, her response was very rude that we should stand on the other side to take a turn, my friend and I waited for 10 minutes, then my colleague took the initiative to talk to the guy to ask him about the possibility of finding a table for us after no one came to ask us what we wanted?! His response was welcoming and told us that we did not need to stand and wait, so he apologized for his colleague's behavior, and prepared the table for us. I want to clarify here about the bad behavior of that girl and the lack of courtesy that may harm the name of your company.

Very nice gourmet shop and good restaurant. Love their olive oil, so many kinds of panettone. The spaghetti with buratta looked very nice, and the plate of mushrooms was delicious. Lots of beautiful vegetables and fruit to buy, and specialty gourmet products.