Eat'n Park

I simply came for a slice of pie, some ice cream, and a cup of coffee. But my server, Matt, made the experience 10 times better. My pie came out perfect, delicious, and with the perfect scoop of ice cream. He kept the coffee coming at a perfect pace. Oh and the fried pickles were phenomenal. I think that just because Matt was my server, I will be back very soon. The food was great, but Matt made it better.

I went to Eat ‘n Park for a late night meal expecting lazy service. What I experienced was beyond phenomenal! Matt’s service was spot on, even close to closing. He was kind and offered me good choices even when some things were out for the evening. I am definitely coming back and requesting Matt to be my server!

I had a great experience at the Eat’n Park in Moon Township. The food came out fresh, hot, and exactly how we ordered it. The restaurant was clean, comfortable, and had that welcoming hometown feel that Eat’n Park is known for. Our server, Sadie, really made the visit stand out. She was friendly, attentive, and checked in at the perfect times without being overbearing. She made sure our drinks stayed filled, got our order right, and had such a positive attitude the whole time. You can tell she genuinely cares about giving good service. Overall, excellent food, great atmosphere, and outstanding service from Sadie. I’ll definitely be coming back to this location again. Highly recommend!

I can honestly say I’ve never had a better dining experience, and that is entirely because of Matt. From the moment we were greeted, Matt set the tone for what turned out to be an unforgettable evening. His professionalism, warmth, and genuine enthusiasm for what he does were evident right away, and it made all the difference. Matt didn’t just take our order—he guided us through the experience. He was incredibly knowledgeable about the menu, offering thoughtful recommendations and explaining dishes in a way that made everything sound irresistible (and they absolutely lived up to it). Every suggestion he made was spot-on, and it was clear he truly understands both the food and the guest experience. What really stood out was his attention to detail. Our drinks were always refreshed at just the right time, every course arrived perfectly paced, and he anticipated our needs before we even had to ask. Despite how attentive he was, nothing ever felt rushed or intrusive—just seamless, effortless hospitality. Beyond the service itself, Matt brought such a positive energy to the table. He was personable, friendly, and made us feel genuinely welcome, like we weren’t just another table but guests he truly cared about. That level of care is rare, and it elevated the entire meal into something special. Great food is important, but exceptional service is what makes a dining experience memorable—and Matt delivered that and more. If you’re dining here, do yourself a favor and ask for Matt. He turned an already great restaurant into a truly outstanding experience. I’ll be coming back because of him, without question.

We had such a great experience at Eating Park in Moon Township, and a huge part of it was because of our server, Matt. From the moment we sat down, he was super friendly, attentive, and made sure we had everything we needed without ever being overbearing. Our drinks stayed filled, the food came out hot and fresh, and he checked in at the perfect times. You can tell Matt genuinely cares about giving people a great experience. He made the whole meal feel easy and enjoyable, and we’ll definitely be coming back — and hopefully getting him again. Highly recommend! Give this man a raise!!!

Morgan our waitress is the best. We ask for her every time we come.Normally the food is great. My wife and I got the 5 piece chicken tenders with barbecue sauce and mashed potatoes. We was supposed to get light sauce. And they flooded it with the sauce. Making the chicken not real hot and the mashed potatoes were almost cold. Bad experience tonight. Besides Morgan who was great.

We had a large party. Nine of us Celebrating A 10-year-old’s birthday. The only thing You didn’t have was the potato pancakes that he wanted. And the timing of the children’s meal was late compared to the adults meals, but everything was pleasant and Morgan was our server and she was wonderful.

We waited around 10 minutes to be seated, then when we got seated our server didn’t even come to our table but instead went to tables who sat down after us. We had to wait about a total of 30 minutes before we even got served and got our drinks. After we did get our drinks our waiter never came back once to refill until our food came out another 45 minutes later. The food came out it was warm at best, for how long it took for us to get our food you would expect it to be hot. We talked to the manager and got 20% off our meal, but it really wasn’t worth it for how long we sat there waiting for food.

1st time here, so I had to get the salad bar. Standalone, it's $14, but it's only a $4 add-on if you replace an entree side. So I ordered a bacon cheeseburger ($12) and added on the salad bar. I went to the salad bar 3 times and took the cheeseburger home as a leftovers-- is that cheating the system? Seemed like a great value!

The food served here is always of good quality. I enjoy the salad bar the most. There is a nice selection of soups and fresh vegetables. When we visit we have found that Grace is an excellent server, and always ask for her. She is very attentive and always checks on us to see if there is anything we need. I recommend asking for her when you stop in. The restaurant has just been recently remodeled and is fresh and inviting.

Eat'n Park will always be a Pittsburgh staple and my idea of comfort food. I got my favorite thing on the menu: crispy buffalo chicken wrap with house ranch. It never disappoints! We were a little bit disappointed in the service. We could sense clear tension between the staff. We waited 15 minutes to be seated even though the restaurant was half empty. They wiped down our booth before we sat, but it was still very wet with whatever they used to clean it. When I sat down, I could feel my butt getting wet, which was a little annoying because I was going somewhere after. Also, when I got my cup of coffee, the mug was dirty and look like it didn't get fully cleaned through the dishwasher.

Rachel is a great waitress. That cares about her customers she is very efficient and the order she delivers is always right

I came here once before, over a year before this visit and only got a slice of pie that time. Based on that visit and things I'd heard, I was hesitant to return, but did with co-workers on a weekday and was glad I did... The service was great! Friendly, prompt, and helpful. The food was really tasty! I loved their salad bar and will definitely be back more to enjoy it... plus, they offer 3 soups and the one I tried was decent, but slightly on the bland side, but no worries, it was decent. The sald had fresh ingredients and the lady who makes the dressings (they make them fresh there) was happy to tell me how popular the Ranch was and I noticed her constantly there, taking care of the salad bar... refilling it and cleaning it! I ordered their Original Burger, which is like a McD's Big Mac with a side of fries. When it came out, it looked just like a Big Mac, but was fresher and tastier than any Big Mac I've ha over the past 20 years. (Last one I had was about 6 years ago because McD's is sooo inconsistent, that I don't even attempt to go to them anymore). The fries were great, better than McD's, at least to me! Overall, I was very happy with this visit and I am definitely looking forward to returning!

I was at this Eat'n Park with my family 2 days and I had a horrible time. The service was horrible and the manager was not professional at all she was nasty and rude. Over I had a terrible time here.

The server was promptly let us know that she had 2 other tables before us. No problem on my end, but the tone was very bad. She continued to complain the whole time. She complained that one group left because they were tired of waiting. She complained that someone threw away milk jugs she was saving. She pulled the milk jugs out of the trash and placed them on the counter by the milkshake machine. She was making all the other workers miserable. The review would have been better, but the service was by far some of the worst I have had in a long time.

Food was mediocre at best. Servers were not welcoming at all. Rude but not even in a cool way. Cashier seemed bothered that I entertained her conversation to pay my bill. Never going again and I'm not sure why I went the first time. If you just need some grub in your gut, this might be the perfect place.

Average breakfast food cooked average. Barely ripe fruit, properly cooked eggs, possibly pre-cooked bacon and sausage, decent coffee. The front display case has numerous pies and cakes available for take out -- they looked good but not for breakfast. Service was okay from a timing perspective but couldn't have been less friendly if she had been told we had no money or something. Barely spoke, never smiled (which is ironic considering the fact that all the waitresses wear shirts that talk about sharing smiles with others.) No check back on the food, offered my friend more tea when she dropped the check but ignored my empty coffee cup. It was fine. We ate, we paid, we left. Overall, it's on par with a Bob Evans breakfast but without the extensive menu.

Started and ended vacation with this restaurant. Open late and got the super burger and fries. As always, it was hot and delicious. The strawberry lemonade is a summer favorite but they have stopped chopping fresh strawberries in it. That's what I like best. When we returned from our trip, we had to have the fresh salad bar and shrimp. The shrimp is cooked to perfection and oh so crunchy. Great service with a big smile and there is never a wait to get into the seat. Fast service and clean restrooms and wonderful family atmosphere.

I get takeout from here probably once a week for the past 2 years. My last several orders have been ready almost 35 minutes after assigned time, items missing, items wrong, and worst of all food has been VERY undercooked

We order online/app and pickup at the drive-thru most often. Let me start with 'this is not the first time' having issues with orders or service. On the most recent occasion, I was missing items from my order and I was also given incorrect items. Also, the "kids" in the pickup window were goofing around instead of checking orders. There were 3 cars behind me as well. I called the manager about this and was given 2 options, come back and get the right things (not viable, my food would get cold and why should I drive for their screwup) OR get a gift card mailed within 3 weeks after a review. Both of these options show a lack of customer service. If I am able to pay them, they should be able to refund me. These are their mistakes and their bad team service. There is an epidemic at this location. It used to be very good, 5 or more years ago. I can say that at least every other time that I choose this location, I have something wrong with my order or I have bad service.

Love their chili. For this type family sit-down restaurant they are the best for price, variety, and dining experience. The salad bar is amazing! The only glitch is their chocolate cream pie- little to no chocolate flavor and certainly not like what is pictured. Wait staff is always good here.

Very disappointing! We arrived just before 9 pm and sat down and ordered 3 salad bars. We were never told salad bar closed at 9 pm. And you can see on the menu, no mention of salad bar closing at a certain time. As soon as my kids started grabbing food they were taking away spoons and food. When I mentioned to them about it they just continued taking things away like it wasn't their problem. I then asked for the manager (George) to express my concerns only to be brought a ladle to get some soup before they cleaned that up. The check came and got charged full price for some mediocre salads. Kids couldn't even get toppings for their salads. Terrible experience at this Eat N Park and staff does not seem to care about the customers. Stay away!

My credit card was charged twice. $10 for what I ate. Almost $17 after I left. Use cash there.

I was in town for a week on business. I came here every day for breakfast. Food was good and the staff was exceptional. I will definitely come back during my next trip.

Such a tragic tale to tell of what ALL of these places have become. It's bad fast food, with a hostess(sometimes). They used to actually have a few things that were made on site, now everything is mass produced and reheated. It is complete garbage. The service is consistently bad no matter where you go and its not the wait staffs fault really, Id blame under skilled, under paid, incompetent management and cook staff. This company established it self as a western PA icon, then said, 'okay, only money matters' and went bare bones as crap cheap as possible on EVERYTHING! NEVER going to another one...what's the point when I can hit McDonalds for less $ and spare myself the dirty silverware and horrible coffee.

Eat 'n Park a local and regional chain known for Smiley cookies. The service here can leave a little bit to be desired. Friendliness goes a long way and it's too bad the employees often seem grumpy here. Food is exactly as it is at all locations and it comes to the table in a friendly manner.

Much of this review is based on nostalgia, because Eat N' Park was one of my favorite restaurants back when I was a kid. I live in Louisiana now, but every time I go up to visit, I always order two Superburgers (my favorite burger, anywhere) and an order of grilled stickies a la mode. I can't say much about their other food, but the Superburgers and grilled stickies are on-point.

Typical Eat'n Park. I was traveling and staying in Moon overnight so I could get to the airport at the crack of dawn...before the roosters crowed. I wanted something quick so I stopped by Eat'n Park for their salad bar. The restaurant is under construction but still open for business. I hope the construction will take place on the inside at some point as it needs some tender lovin' care. The hostess and server were both very nice so 5 stars for them. The salad bar was just okay. Nothing spectacular as far as salad bars go. They have all that you need for a salad so I'll give them that. My 3 star is based on the fact that I can't say that I am a fan of Eat'n Park. I ate there because there weren't too many other choices for me in Moon.

Was busy around the house & lost track of time. Ordered by phone from Moon Eat n Park. Got the Seafood Dinner with onion rings & coleslaw. It was hot & cooked perfectly even through pickup. Absolutely delicious! Only able to eat 1/2 but made a great lunch today. Staff is warm & friendly. Keep up the good work you guys! Thanks for cooking.

Best place 4 a first date!!! Lovely people, good service, nice atmosphere! Will be coming back!

We had a horrific experience tonight at eat n park. We decided to place our order online and then go pick it up. When we got there the staff told us that they were packing it up. The rest of our food was getting cold as we watched one of the managers walk around carrying our baked potato for about 10 minutes. When we got home there was no baked potato and the other food was so cold and disgusting that we couldn't even eat it. The prices lately have gone thru the roof which is understandable but unacceptable for food you can't even eat . Also the cookie was missing

Bought some custom cookies for mine and my boyfriend's anniversary. They're perfect and such a great price!

If I could leave a negative 5 I would. The service was horrible. The waiter, young gentleman was nice, but clueless, could not take orders, very forgetful. If you are going to be in this industry, than you need to write orders down if you can't remember. But, the biggest issue of all was the group of people behind us who were loud & very offensive. A complaint was made & a manager never came out to address the situation. They were discussing the Bible, sexuality & other racist/slurs that no one wanted to hear. Yes, you are entitled to your opinion, but something's are meant to be left for private conversations. The ball was dropped!!! 2 complaints & no manager??? Come one!!! Definitely will not be back!!! This location is a joke!! And with how loud the group was, let it been a different group of people & cops would've been called!

Frequented this place during our very brief stay at the Hilton Garden Inn. We don't have this chain on the west coast-but I thought this place was decent. Not too many choices in the area...I think we came twice. On both occasions the staff was very friendly, and service was courteous and prompt. Typical diner food...nothing fancy. Simple and satisfying. Very reasonable prices AND you get your happy face cookie! Lots of parking and conveniently located on University Blvd off the 376 near Robert Morris University.

Good food, like all the Eat'n Park locations and the service was surprisingly good for our large party.

The food is typical of Eat & Park; however, the service was stellar. As a gluten free diner, I was impressed with the knowledge and conscientiousness of our server George. He took great care of my meal (grilled chicken salad without fries) and even picked up on my gluten sensitivity after seeing me order off the gluten friendly menu and not touch any of the buns or fried appetizers that the rest of my party had ordered. Thanks, George and Eat & Park, for a safe and enjoyable dinner!

You get what you pay for. Average quality food for average pries. Nothing different with any locations as they all serve the same frozen foods. Good for breakfasts and late night dining. Nothing wrong here just nothing great.

Worst experience yet, ordered after a long day driving cause didn't want to cook. Had a nice size order the girl at the drive thru handled it well when we got the order checked through and realized we were missing one item no big deal got that rectified. When we got home the order was less than satisfactory. We live 5 minutes away and the fries were extremely soggy not crisp as we asked knowing we still had a few minutes to drive we ordered extra ranch dressing for Buffalo chicken salad and a Buffalo chicken wrap and got one for both. The salad was very little lettuce not even enough to fill the to go container. Over all I'd have to say that knowing how to order food for takeout we expect a few minor issues but in the case it was very disappointing and in this time we are living they need to step up their game or will fall victim to the pandemic and not survive

This review is strictly for the breakfast buffet. I was very unimpressed by this buffet, and this is coming from a former employee, so I already know what to expect. The food here was not very hot, and they seemed to always be running out. The first time I went up there were no biscuits or any kind of bread. (There was supposed to be, but they were out) My server was very nice and brought some for me, but by the time my boyfriend went back up to the buffet the sausage gravy was empty. No one refilled it. There were several spots on the buffet that were empty on both of my trips up, and the potatoes that they offered were slightly burnt yet cold at the same time. Service was good but if you're going to pay over $11 for buffet/coffee it ought to at least be hot. Like I said, I knew what I was getting into coming in to this buffet, and still it was a disappointment.

I was just here with a friend for an early dinner, and it really hit the spot! It's clean, has a nice variety on the menu, and the service was great. It's affordable for those who want to eat out without breaking the bank. Their hit chocolate is delicious, by the way! The salad bar was stocked full of a nice variety of salad ingredients and dressings, two soups, and chili. My kids like to get the salad bar as their main courses. The main course is well made every time. Parking is usually not hard to find, but sometimes it can be hard to get out of the lot, since they're located near the highway.

This is the best restaurant ever. Very affordable and great for all ages. You don't have to dress up you just go how you are also your child will get a free cookie. The salad bar is one of my favorites along with the grilled cheese. My children love going there and so do I.

We love this Eat n Park. It's my toddler's favorite place to go- so it's pretty much a weekly stop for us. Obviously ENP isn't the place to go for a special night out, or if you're hungry for a good steak. I Costs about as much as fast food- but healthier and my kid gets a cookie- so we're all happy !

I just attempted a meal here while waiting for my daughter's flight to come in. This was the dirtiest Eat'n Park I've ever been in. Im talking the restaurant, the rest room and the food! I ordered a bowl of chicken soup and a grilled cheese. The soup came out first and the first couple of bites were great. Then the grilled cheese came out with a hair on it. I completely lost my appetite. I will not be back.

Had dinner with my wife this evening. Great service by Taylor, our drinks were always being topped off. My wife's Eggplant Lasagna was perfect and my Bacon Cheese Burger was delicious. My only complaint was the Tater Tots I ordered. They were very crispy and the seasoning was really good BUT I only got 11 Tater Tots as my side dish. I love Tater Tots and 11 was just way to few for the price.

Inattentive service. Cold food. Sooooooo sloooow to deliver food. I don't know how I keep getting sucked into this place. But you should STAY AWAY.

I love Eat 'n Park. I grew up eating there, and even though I live in California now, I will ALWAYS love Eat 'n Park above some place like Coco's. This location is where I always go with my family after flying into town. It feels warm and homey and the food seems to have improved even from the past. I like the updated menu-- They now have a "Smaller Portions" section, understanding that people might not necessarily be Seniors yet still want a tasty meal at a manageable size. I got the Rosemary Chicken. It seemed kind of buttery, as did the rice pilaf and vegetable sides, but not overly so. I just told myself, "The menu says it's lower calorie because it's a smaller portion, and dammit, I'm hungry," so I finished it off, cleaning my plate. I was very satisfied. My fiance couldn't stop raving about the fluffiness of their Smiley waffle. The girl at the front behind the register had a very bright, upbeat, friendly personality and we chatted about the good old Smiley Cookies and our childhood memories of them. Speaking of the Smiley Cookies, for some odd reason whoever decorated the cookies here chose to put the nose up high almost between the eyes. No! The nose should be a large dot in the center of the face! Please remain true to the spirit of the Eat 'n' Park Smiley Cookie. :-)

Terrible service. It wasnt super busy and I had requested extra syrup for my waffle 5 mins later she brought that then I requested another fork for my pie and she never brought it. I spoke with the manager she said couldn't you use the fork you ate your other food with. Mind you it was covered in syrup.

I come here once a week on business. Service & Food are always good. BUT Not sure if I will be back again.? Seems Manager has attitude with customers and we felt uncomfortable being there. Think they called him Mikey.? Oh well think we may go over to BE.

Today it was busy for Sunday brunch, but not so busy that the bar should've been that neglected. I'm also concerned with food allergies and contamination. Multiple utensils were missing from the food bar. People were taking the egg spoon and using it for potatoes and fruit. I'm allergic to eggs, so I had to limit what I was eating. The bar was sloppy. Most of the time during our dining the plates were missing. Also, I'm not a prude but I think the image being used here "is Kennywood open" with the arrow pointing down is distasteful and against the family atmosphere Eat N Park tries to portray. Most Pittsburghers know that phrase is used to identify someone's whose pants zipper is down.

Their grilled chicken salad tasted awful good with ranch dressing late Saturday night and therefore granted me respite after an epic, trying day of adventure and misadventure. Eat 'n Park rarely lets me down. The Smiley Cookie is a beacon during the twilight hours, acting as a guardian spirit for lost souls like you and me, providing sanctuary as well as decent food at a decent price.

I think I've said this before, but I love breakfast food. If there's ever a chance for a breakfast meeting, I'm in! This Eat'n Park location is close to my office, and my friend and I grabbed breakfast this morning before heading into work. Their food is always pretty good, and I very rarely have any complaints. It's a Pittsburgh staple, along with their smiley cookies!

Not a bad place. Clean and open late at night in the burbs. I had the pot roast sandwich. Let me tell you, half a sandwich in this place is toooooooo small. I had to order a second meal. Then again, I was starving.

Worst service ever! Waited over an hour for my food, yet two tables were seated after us. They had their orders taken before us and obviously received their food before us. Waitress didn't show any compassion and most certainly did not care. She stopped to talk to her friends engaging in lengthy conversations, neglecting my table and those I was with! Once the food finally came out, it was cold! I have been to some pretty crummy establishments and had poor service, but this by far was the entire worst! I will not be spending my hard earned money with the Moon Township ENP ever again! I'm shocked service was this terrible considering how close to the airport this one is located! One star would give zero but you know how that goes!

As someone who eats out very regularly,I want to like the eat n park chain as they are everywhere in Pittsburgh but I dont understand why. Must be because its cheap when you have a family. If you frequent fast food or rarely go out you might be ok with spending money here, but the Pittsburgh area is full of great inexpensive options that taste good. The salad dressings on the bar are tasteless and the soups are as well. Most of this is frozen food and it will satisfy kids with plain burger and fry, pancakes, eggs options, I imagine that's why it's popular or for people out late drinking when everything tasted good. Also its relatively inexpensive so people must like eat n park for that. The biscuit and gravy is bland too. Burgers are edible not great and the fish sandwich is the frozen plain Jane type with a huge bun. The fish itself not tasty

food is par at best .. the "pumpkin" pie milkshake is gross. and the super burger... well there is NOTHING super about it ....only thing that was good /not great but good and gets one star was the cookie.... we were at the steelers game last night and they advertised a free superburger if the steelers sacked the quarterback in the 2nd quarter. which they did because they are awesome !!! when we went to pay they wanted to take our tickets.... i get that companies have policies but then inform the guest when they tell you they are there for that promotion... we are from california and the promotion is for 1 day ... how many burgers do you think im gonna eat... hahahaha ... sad part is pittsburgh is an amazing city with some of the nicest people i have EVER met... worst part of Pittsburgh is Eat'N Park i will NEVER visit on of their establishments ever again. terrible customer service , terrible management and terrible corporate (not the good kinda terrible either ) . so many resturant choices ...sad we wasted our time eating here..l get a big mac its cheaper and tastes way better!!!! UPDATE: just spoke to sara at corporate ... they are fully aware of this issue and have done nothing as a company to fix it. it feels like they want to trick you into the situation .. the waitress is supposed to tell the customer...so if they dont its just too bad for the customer ... how about make a copy of the ticket and stamp the back ...clearly they dont want you to get the free burger. hey Eat n' Park just dont do the promotion .... booooooo.. no wonder none of the local fans in our section were excited about that gross burger...