Ross Kleiner
Google
Not sure how the race is yet, but RunEC needs to review its 3rd Party Refund program. I paid the extra $$ at registration to be able to get a refund if I have to back out. My work now unfortunately requires me to be out of state on the day of the event so I went in to cancel my registration and get a refund with the intention to return next year. I would think if you pay an extra $20 to get refunded at cancellation, then you could get at least the cost of registration back no questions asked. But, whatever 3rd party program EC Marathon is using makes you fill out a form and is requiring me to have my employer send a note on "official company letterhead" stating the reason I won’t be racing. It's a tall order to have go to my employer now and ask for this like a note from my doctor or parent to miss school. If you have a death in the family, do you have to produce the death certificate to the 3rd Party too? RunEC should please consider reviewing who they are using for insurance/refunds and their policy, because life happens. I would understand going through this process if you did not take the refund option, but paying up front for a cancellation refund should not require such a stringent verification process. I