Eburon Hotel - Different Hotels

We made a reservation for 2 adults and 1 baby. Before we arrived, I contacted the hotel to inform if the room was suitable for a baby of 9 months. We got very quick and decent info from the guest services! They arranged a room at the end of the hallway (as we asked) so we would not bother other guests when our baby cried at night.||When we arrived, we checked in late, and were quickly helped by the night receptionist. The room was very spatious! I even think we got an upgrade. The room had a bath in the middle of the space, and the bathroom was equiped with an additional shower. ||If we must give a minor detail: the room illumination could be better. At night it was not really possible to lighten up the room brightly.||Breakfast was good! Not very lavish, but we got all what we needed. Staff was very helpfull in the restaurant too.||So why the 3 stars quote in stead of e.g. 5? Because when we arrived back on the second night, we discovered our room did not get the appropriate service to tidy up. Bed was not made, shower and bath not cleaned, and towels were dropped on the floor. So negative feedback for housekeeping I am afraid.||When we wouldn't have experienced that, we would have give 5 stars.||Extra feedback: provide 2 or 3 children seats for the restaurant.

We have stayed in the Eburon a number of times in the past and were a little cautious given some of the reviews given over the past few years, however we do prefer to make up our own minds and we are so glad that we did!|The welcome was warm and genuinely friendly and the wide corridors and high ceilings reassuringly familiar. Our superior room was large and a tad cold on arrival but the TWO electric power heaters soon did the trick. The room was clean and the bed amazingly comfortable. A few marks on the wall had been hi lighted for a new year paint (we were informed) and the towels were soft and plentiful.|A real plus was the included breakfast which was tasty with a good choice, although i am not convinced that the orange juice was quite 100%!|We were waved off with words of kindness and yes we will be booking again. So please give the Eburon a go, you will not be disappointed!

Very disappointing stay.|The room was well below expectations, no value for the money paid. The layout of the family room was awkward, super small toilet cubicle, the shower smelled really bad like urin. One half of the room had no lighting, only two cups for 3 people, paper cups in the bathroom..Breakfast on the hotel would have cost 20 Euros, even for a child..That was our first stay, can’t recommend it and won’t return.

Nice hotel in the centre of Tongeren,very friendly staff and good size rooms.We had a lovely weekend. Thank you,we will return

Hotel make a good impression from outside and going in main patio and breakfast area. Rooms are average and without any big amenities. Carpets in rooms could be better cleaned, stains and discoloration after previous room renovation are still visible. Comming back to good sides-breakfast is good.

Friendly staff and a beautiful building and good hotel rooms, but unfortunately there has not been any maintenance done for years and it shows.||Worst of all ad this is inexcusable... the rooms are dirty and are not being cleaned.|Stains everywhere and mold on shower ceilings, hairs in bath drains which are all brown from not being cleaned. ||Could have been great, but was not!

The hotel was very nice. It was booked via the accommodation service by André Rieu for his concert in Maastricht. Almost everything was perfect, regardless some cleaning issues in the room. The rooms and the common spaces are very spacious, and all places have air conditioning. The staff were very friendly!

Since we did a pre-booking incl. payment, it was not possible to use a limburgcheque voucher. Although we indicated during g the reservation that we have a voucher, the hotel did not take it into considerations. Apparently it was also not possible to refund the previous payment and to pay with the voucher instead. The Hotel should have mention on their website that a booking with a voucher is only possible through direct phone contact. For the rest the hotel is nice and its location is perfect for visiting Tongeren.

Convenient hotel in the city center. Staff is courteous and helpful with city information. Room we stayed in was spacious with a large tub in the middle. Door to the room felt paper thin and we could hear everyone walking by. This hotel is inhabited on a constant basis. The constant rotation of guests shows on the carpets, walls and beds of the rooms. Good value and location.