Daniel
Yelp
- Most Recent Visit 10/14/2025 -
I was hanging out with a friend who ordered from this place despite my strong warnings against doing so. They were hankering for some deli style sandwiches, and while I wanted to chalk up my last experience with them as a fluke: nope. They're still horrible.
My friend ordered a roast beef sandwich and I ordered the turkey club to go. The roast beef sandwich looked as if the meat was mostly gristle and fat with marbling on it, which I have never seen with roast beef before, and they didn't even include my club sandwich, but somehow had the sides for it in the bag? When we called to speak to management over the missing items, the manager was dismissive like last time and I could overhear them speaking in the phone to someone behind them saying "another f*&^king complaint." The person on the phone then said, "there's nothing we can do, the food has already been given to you" and I was hung up on.
DO NOT GIVE THEM YOUR SERVICE. This is your warning!!
- First Visit 7/21/2025 -
I would give this a half a star in each category I could. Now I know reviews can make or break a restaurant, so I give them his low rating as a warning to other people so they do not waste their money or walk into a bad experience like I did this afternoon. I'm sorry if this comes off as angry or whiny, but as someone who has been a waiter and worked in a kitchen, I don't understand how any of this happened.
I know most diner-style places are going to be busy over the weekend with that post-church crowd and families doing their weekend out together, etc., but most places usually expect that or plan for it. I'm also generally a patient person as I've worked in restaurants and sometimes you cannot help there being a delay or increased time on orders if the kitchen gets backed up or things get really busy. It happens, it's fine and most of the time it sorts out and everything works out for staff and patrons.
Waiting almost 1 and a half hours for food to get to our table, having an entire menu for iced coffee and different menu items but then telling us the coffee machine is broken so they only thing they can serve is iced lattes, seeing the table next to us who didn't sit down until we'd been there almost an hour hadn't even got their drink order in yet by the time our table left an hour later, having three different servers take our order despite us telling each new one that someone had come and taken our drink and food orders already, two of the servers didn't seem to understand us or really anything we were trying to say despite pointing to menus and repeating ourselves numerous times for each item, our final waitress either couldn't hear us or in many cases saw us and other tables trying to get her attention and she quite literally turned the other way away from us; It seems like the staff didn't want to serve the table next to us which was a family of black people so not really a great impression there.
And on top of all that, I also tried ordering food to go for my partner at home. I ordered a BLTA with no mayo for them as they are allergic to ingredients in mayo, so I was doubly sure to make it clear to the server that no mayo be on the sandwich. She brought it to the table packed up and bagged so I didn't think to check the sandwich.. my mistake. Get home, partner looks at it, it's slathered with mayo.
I get restaurants aren't going to get it 100% of the time, but so many things going wrong all at once in a single visit sends a lot of red flags my way. Admittedly, I hadn't been here since just after 2023, so not sure if there's new management or what. I tried calling their phone number to speak with management, spoke with someone who told me "you should have checked your sandwich before leaving", and then I was left on hold for over 15 minutes before the call hanging up.
This isn't the same EC Diner, and like many historic establishments in the area it is sad to see another slide and phone it in. I will not be going back and I guess I should be grateful we didn't leave getting sick from things, or worse..