Yura Seo
Google
Breakfast- Do not expect to receive what you actually order. I placed a breakfast order only to receive the wrong dish. This happens, though when you request for the correct dish and 15 mins later, again receive the wrong dish, that’s a little below ordinary. Not to mention there was a hair on one of the plates of pastries given to us. We were gifted a $15 bottle of bubbles as a token of apology.
Room- Black mould on the ceiling above the bed.
Balcony door- Cold air coming into room from balcony door jam.
Bed- Uncomfortable, two small beds joined together done wrong. There was an imbalance between the two beds that was really irritating.
Shower- In such cold climate, a hot shower is a must. Turned the water on, put shampoo in my hair and all of a sudden, the water is shut off. I’m left standing in the shower with shampoo in my hair and no water… management still could not tell me what happened there, only offered my partner another bottle of bubbles for the mishap which was rejected.
Conclusion, if you pay $$$ you expect quality, this place clearly is not. I didn’t stay here to be given a $15 bottle for every screw up and there were many.
Unfortunately this hotel has gone downhill since the last time I stayed to the point I won’t be returning.