M B
Google
I had the worst experience at this salon. I went in for highlights—my hair was healthy, long, and had never been treated with chemicals before. I repeatedly asked for highlights only and clearly stated that I didn’t want an all-over color. Despite this, the stylist drastically bleached my hair.
I paid around $400 USD and did not get the result I asked for. To make matters worse, the stylist didn’t inform me that she was working on two clients at the same time. She left her assistants to continue my treatment, failed to set a timer for the bleach, and forgot to remove it on time before applying the color.
What makes this even more upsetting is that it was my birthday, and I was really looking forward to a fresh new look to celebrate. Instead, I left the salon feeling heartbroken. They made no effort to fix the issue when I expressed how unhappy I was.
Now, I’m left with damaged, weakened hair and have to figure out how to repair it. I feel so bad and disappointed.
I do not recommend this salon to anyone—it felt like a tourist trap and was completely unprofessional.
Attached:
• The photo with the long black hair shows my natural hair before the treatment.
• The photo with the shorter hair is the reference I showed them for the highlights I wanted.
—— As you can see in the rest of the picture the disaster and not properly color all over my hair.