Ecrin Blanc Resort Courchevel

We have stayed in several so-called five-star hotels that failed to live up to the rating. This hotel, however, is the opposite – while officially listed as a four-star, it truly deserves five.||Service & Hospitality - From our very first enquiry, the service was exceptional. The staff were helpful, knowledgeable, and thorough, giving us complete reassurance about our specific requirements. On arrival, the front desk team were courteous and friendly, even providing a detailed walk-through of the hotel and its amenities – something we greatly appreciated, as many hotels leave you to discover facilities by chance. Throughout our stay, every staff member we met greeted us with a smile, was attentive without being intrusive, and consistently went above and beyond to make us feel welcome.||Family-Friendly & Activities – The atmosphere strikes the perfect balance: relaxed and fun, where children are free to enjoy themselves, yet still refined for adults to unwind. The hotel offers plenty to keep everyone entertained, and access to Aquamotion was a fantastic bonus – especially on days when the weather wasn’t ideal.||Rooms & Comfort – Our superior suite was spacious, comfortable, and well-equipped, with thoughtful touches that made our stay easier. The small kitchen area and dishwasher were particularly convenient for a family trip.||Dining – Breakfast exceeded expectations, often an area where many hotels disappoint. Here, the variety and quality truly stood out. Afternoon tea was another welcome highlight, keeping hungry children content before dinner. A special thank you goes to Florian in the restaurant, whose excellent English and attentive service made mealtimes effortless.||Concierge & Personalised Support – A heartfelt thank you to Ryan (Head of Concierge) and Cedric, who were invaluable in helping us plan activities, select restaurants, and build tailored itineraries. Their knowledge, resourcefulness, and willingness to help made a huge difference to our experience. They were always willing to answer the numerous questions I had.||Accessibility – As a wheelchair user, I was impressed by how accessible the hotel is. The majority of spaces were reachable, making this one of the most wheelchair-friendly hotels I have visited.||Final Thoughts – This hotel exceeded our expectations on every level – from staff and service to facilities, dining, and accessibility. It deserves far more than its four-star rating and is an outstanding choice for families, couples, and anyone seeking genuine five-star hospitality.

We had a wonderful stay in a family suite. Food & service was impeccable. Very nice location with a separate access to Aquamotion through a tunnel directly from the hotel. Private parking with a concierge and 24/7 hour reception desk. The staff even helped us recover our son's plush monkey toy that got lost in the laundry. We have only positive things to say about the hotel. Highly recommended, we will be back for sure!

The hotel looks nice. Very picturesque and lovely looking rooms. However once you get past the facade you will find a hotel which lacks any kind of quality service or good food. ||Rooms are small and not worth the price. ||Kids club is not very good. ||Restaurant staff are beyond rude to guests. Bar staff are arrogant and don’t want to take your order. Food is incredibly slow in the restaurant. We had to order pizza many nights as we could not face the slow food and terrible service. The pizza was good but got boring quickly so we ate out. Only one restaurant at the hotel with no other restaurants close. 15 minute walk to the closest village. ||Room service was very slow. ||Not a child friendly location. Don’t come here unless you want to pay very expensive prices for everything. ||Rooms are small for the price and I don’t recommend for a family. Either it’s one room with a sofa bed in the lounge or a very small second bedroom. ||No one on reception seemed to care about us. ||Aqua motion was good but I don’t think it should be the reason you stay at this hotel.

The hotel is not in one of the villages so my children could not ski out. You need to be a competent skier to take the lift near the hotel. Instead we had to carry our skis to the bus stop and bus to the nearest village. Busses were not always regular and sometimes full which isn’t ideal with young children. ||||I paid a premium to stay over Christmas and new year with my family. The staff in the restaurant and bar were some of the worst I have ever experienced. So rude to paying customers. The head waiters kept on changing the start and end times of meals even though they were published and placed on cards in the lifts and hotel. ||We all experienced food poisoning from the restaurant and the hotel staff did not help with any extra cleaning during the night. Just handed us a bucket. We were sick for 2 days. ||||Everything was expensive and not worth the money. Staff spoke in French about English guests behind their back. Staff are young and inexperienced, seemingly students! Lacked knowledge of how to treat guest in hospitality. My daughter broke a glass as they put two tables together that were not the same height. So her glass went over the edge of the taller table to the shorter table. Waiters were annoyed at us and didn’t replace the drink in the bar. ||||Service in the restaurant was extremely slow and patchy. ||Christmas dinner my young children didn’t get food until 10pm. We arrived at 7pm. ||||Kids club was too boring for my children. Activities are more for children aged 3-5 years. ||||Overall a very disappointing experience for the money we paid.

We had a terrible experience with this property. Our daughter caught COVID four days ahead of our trip and the hotel decided they could not offer us any dates in the coming months or even years. They kept changing their mind. Their reception and customer service is dreadful and ultimately decided to take our money in return for no service. If you have kids - do not book this hotel. If anything comes up - they will take your money as well. Be very careful. Check all of their terms.

We had a truly wonderful stay at Ecrin Blanc! From the moment we arrived, everything exceeded our expectations. The hotel has a beautiful ambiance, exceptional facilities, and attentive staff who went out of their way to make our stay comfortable. The rooms were spacious, clean, and well-appointed, providing the perfect space to relax after a day of exploring. The location was also ideal, offering easy access to nearby attractions and activities. The highlight of our experience was undoubtedly the overall atmosphere and attention to detail throughout the property. However, while we thoroughly enjoyed our stay, we felt that the breakfast could have been better, with room for more variety or fresh options to match the high standards set elsewhere in the hotel. Overall, Ecrin Blanc delivered an amazing experience, and we would highly recommend it to anyone seeking a memorable getaway. We can’t wait to return!

This hotel is magnificent. The staff went above and beyond to make my stay special. Thank you for the lovely upgrade. The complementary breakfast had really good selection of food. The complementary afternoon tea was special touch. Bonus access to Acquamotion after a long day of skiing! We also hired our ski gear from the hotel and the staff at the ski room were amazing.

Excellent hotel for families with kids. Rooms are well designed and comfortable, friendly service, good concierge, parking available. Close to ski slopes. It faces an Aquapark and SPA, accessible by tunnel from Hotel. Hotel has a nice kids club and ski shop for rentals.