Ecrin Blanc Resort Courchevel

We had a terrible experience with this property. Our daughter caught COVID four days ahead of our trip and the hotel decided they could not offer us any dates in the coming months or even years. They kept changing their mind. Their reception and customer service is dreadful and ultimately decided to take our money in return for no service. If you have kids - do not book this hotel. If anything comes up - they will take your money as well. Be very careful. Check all of their terms.

The hotel is not in one of the villages so my children could not ski out. You need to be a competent skier to take the lift near the hotel. Instead we had to carry our skis to the bus stop and bus to the nearest village. Busses were not always regular and sometimes full which isn’t ideal with young children. ||||I paid a premium to stay over Christmas and new year with my family. The staff in the restaurant and bar were some of the worst I have ever experienced. So rude to paying customers. The head waiters kept on changing the start and end times of meals even though they were published and placed on cards in the lifts and hotel. ||We all experienced food poisoning from the restaurant and the hotel staff did not help with any extra cleaning during the night. Just handed us a bucket. We were sick for 2 days. ||||Everything was expensive and not worth the money. Staff spoke in French about English guests behind their back. Staff are young and inexperienced, seemingly students! Lacked knowledge of how to treat guest in hospitality. My daughter broke a glass as they put two tables together that were not the same height. So her glass went over the edge of the taller table to the shorter table. Waiters were annoyed at us and didn’t replace the drink in the bar. ||||Service in the restaurant was extremely slow and patchy. ||Christmas dinner my young children didn’t get food until 10pm. We arrived at 7pm. ||||Kids club was too boring for my children. Activities are more for children aged 3-5 years. ||||Overall a very disappointing experience for the money we paid.

This hotel is magnificent. The staff went above and beyond to make my stay special. Thank you for the lovely upgrade. The complementary breakfast had really good selection of food. The complementary afternoon tea was special touch. Bonus access to Acquamotion after a long day of skiing! We also hired our ski gear from the hotel and the staff at the ski room were amazing.

Hotel location: easy to get to 1850. Next to Aquamotion which is brilliant. ||Room: air con not great, extra sink in bathroom. Balcony welcomed. Bedside table silly. Kitchen really good. ||Hotel: good amenities. Spacious. Funky decor. Concierge very efficient. Hugo our waiter was amazing.

Just arrived back home from a week at Ecrin Blanc… what a fantastic week it was. The staff in the restaurant were exceptional. The access to the waterpark was so convenient. The hotel itself is beautiful - our room had amazing views . Will definitely return.

We had a truly wonderful stay at Ecrin Blanc! From the moment we arrived, everything exceeded our expectations. The hotel has a beautiful ambiance, exceptional facilities, and attentive staff who went out of their way to make our stay comfortable. The rooms were spacious, clean, and well-appointed, providing the perfect space to relax after a day of exploring. The location was also ideal, offering easy access to nearby attractions and activities. The highlight of our experience was undoubtedly the overall atmosphere and attention to detail throughout the property. However, while we thoroughly enjoyed our stay, we felt that the breakfast could have been better, with room for more variety or fresh options to match the high standards set elsewhere in the hotel. Overall, Ecrin Blanc delivered an amazing experience, and we would highly recommend it to anyone seeking a memorable getaway. We can’t wait to return!

Excellent hotel for families with kids. Rooms are well designed and comfortable, friendly service, good concierge, parking available. Close to ski slopes. It faces an Aquapark and SPA, accessible by tunnel from Hotel. Hotel has a nice kids club and ski shop for rentals.

This hotel is a good choice for family especially with kids because it’s connected to the largest spa and waterpark Aquapark. For hotel guests is complimentary and it’s big place with indoor and outdoors pools. Staff not great especially at breakfast, not open to requests or to assist guests with special dietary requirements. They did not mention the parking is to paid so surprisingly we got charged daily for leaving the car in the hotel parking.