Lalena L.
Yelp
I cannot rave enough about Edith Macy, especially thanks to the sales manager Patti Caulfield. Patti gave a great visit of the venue, thoroughly answered all my extensive questions and we even got to know each other personally- made me feel like she genuinely cared and wanted to build a relationship, that I was not just a potential numbers sign they were trying to "get." Patti truly goes above and beyond, is extremely helpful, professional, and ready to help resolve any concerns- has been a true pleasure to work with and is a vital asset to Edith Macy!
Of course with the unexpected pandemic we had to reschedule our event not once but twice. We finally were able to go forward with our retreat in October 2021. From then the conference coordinator Kathy Fosse was helpful in answering my continued detailed and endless questions- especially as we had to delay our final decision to obtain University approval for our event. Most especially, they tailored their service to the additional COVID safety guidelines and restrictions of our University. Kathy gave a creative idea for our evening party that would keep safety in mind but still keep the event fun for our attendees.
Our retreat day arrived, and I was pleasantly surprised to see Patti there bright and early to meet me at 7am. She graciously assisted me with setting up our registration table, so calm and helpful especially as she sensed my growing stress as the start time was quickly moving upon me and I was the only staff person there to set up. Definitely couldn't have made it through without her!! Patti and another member of the team stayed with us as our attendees arrived on 2 buses to help distribute room keys and direct them to their rooms.
Due to the size of our group, we were able to have the entire venue to ourselves. The separated conference center is perfect. Some of our attendees stayed in the Commons late night to enjoy chess and conversations, with no disturbance to those who wished to retire to their rooms early.
The venue itself is absolutely beautiful. It's an older property, but guest rooms are updated, clean and welcoming. The bed is one of the most comfortable beds I've ever slept in, and I was upset I only had a few hours one night to enjoy it! The auditorium was perfect. So grateful we were able to take advantage of the Deck being covered by a tent- our attendees were able to enjoy their meals outside which helped maintain physical distancing for our large group while dining. A dance party with our DJ on the deck, with the s'mores fire pit and people able to spread out and enjoy conversations throughout the patio was a perfect blend for our evening social. On day 2 we had a photo scavenger hunt throughout the property which everyone loved- they got to enjoy more time outdoors in a very beautiful setting, which is especially vital for all of us coming from the city and mainly living in apartments!
Overall, my director (who was seeing the venue for the first time upon her arrival for the retreat) and our attendees absolutely loved the venue, were beyond pleased with the great service and had a great experience. We look forward to returning for our retreat in the future, and absolutely will encourage any company to consider Edith Macy for their own events!