Edsa Shangri-La, Manila

The staff at Shangri-La are top-notch—welcoming, helpful, and quick to respond, even to small requests. I really appreciated them when my son suddenly wasn’t feeling well and almost fainted. The medic arrived in less than 2 minutes, and two doctors and a nurse checked on us right away. Their attentiveness made a stressful situation much easier. One area for improvement could be the check-in process. We were asked to go to another floor, and it took over 30 minutes to complete, even though there were only a few people ahead of us. They did provide snacks and a small movie area for kids while we waited, which was thoughtful. Overall, the hotel offers excellent service and a comfortable stay, and I would highly recommend it for families 🌸

Unforgettable Dining Experience at HEAT, EDSA Shangri-La We dined at HEAT Restaurant in EDSA Shangri-La Hotel for lunch on December 8, 2025. Our group of friends from our youth in our former church meets every year for a Christmas get-together, and we always choose different hotels for this tradition. From the moment we arrived, we were warmly welcomed at the reception with genuine smiles and were promptly escorted to our table. The service provided by Ms. Aileen and Lawrence was exceptionally professional and personalized. Their constant smiles, attentiveness, and willingness to assist made a remarkable difference. As a former hotelier myself, I can confidently say that they are valuable assets to the hospitality industry. The food, as always, was top-notch. Clarisse from the noodle soup station prepared a superb laksa for me. Despite being new—just four months into her first job after college—she was very pleasant and professional. It is evident that this restaurant is managed very well. The entire team, both service and kitchen, delivered excellent service and maintained high food quality even with the hotel being full due to the Christmas season and a large ongoing conference. Congratulations to the whole team for a job well done! Thank you for giving us not just a pleasant meal, but an unforgettable dining experience worth sharing.

We came here as a pre-wedding treat to ourselves, and once again, Shangri-La exceeded our expectations. From the moment we checked in until we checked out, we were surrounded by genuine smiles, warmth, and exceptional hospitality that made our stay feel truly special. Our heartfelt thanks to Ella at the front desk; John and Ram from the Horizon Club; Philip from the bell staff; and the wonderful hotel car drivers who took such great care of us—from airport pickup to driving us around town. Each of you made us feel welcomed, cared for, and celebrated during such a meaningful time in our lives. We also thoroughly enjoyed the food at Heat, which added to the overall experience. This stay will always hold a special place in our hearts, and we look forward to returning when we visit Manila next time.

We attended a wedding on Friday night and stayed over the weekend for quick staycation getaway. Overall, the experience is beyond excellent! The room is cozy, my kids slept very well, we were well provided with all our baby needs like playpen, baby crib and sterilizer which i did not expect at all and made our stay stress free and definitely feels like home. Thank you to the entire Housekeeping Team, for anticipating all our needs and always keeping our rooms very tidy despite the mess that the kids make! Breakfast was lovely, with each staff anticipating our needs. Thank you also to the Front Office Team who helped us with our smooth check-in and check-out process and anything that we need, the FO staff who checked us in (i forgot her name) since we were in a hurry to get to the party, she was fast in providing us our keys, and everyone else helped us with check-out. Edsa Shangri-La will always be our 2nd home, and we are excited to come back for sure!

We have been booking christmas staycations at ESL for years now, and my kids have alwaya felt at home here. All activities and experiences have always felt special, whether or not we book a suite, a deluxe room, or a family package. Treatment will all be the same. Everyone's so warm and friendly. Special thanks to the people we have met during our stay this week: Ms. Mary Ann Bautista and all the servers during the Dec 25 to 26 breakfast. Ms. Tess, Karylle, and the housekeeping staff on the 9th floor The very kind and accommodating staff at the pool area and the pool bar - the lifeguards who makes sure my kids are always safe and having a blast, Bryan and the servers at the pool bar Thania, Queen, and Alec at the front desk. Thank you so much for the warmth and quick service during check in and check out! Richmonde and the staff from the health club who have been really nice to my kids and who always make sure that their activity schedules are organized. Thank you! And we will definitely see everyone soon!

The room was super neat! Everyone from the front desk to the room services especially the housekeeping helped a lot during our stay. Tess and her team gave us a very warm hospitality making sure that we have all that we need and more! This is world-class service! Truly, no one comes close to how Filipinos treat their patrons! Mabuhay po kayo!

Stayed here for a family staycation and everything went really great, save for some hiccups: 1. I called up the hotel a few days ago to prepare something in the room for my niece for her birthday. The staff on the phone said he took note of the request. Upon check-in, I learned that there are no notes of such request. Good thing the receptionist was able to fix it and get the request done immediately. 2. The check-out process took a very long time. We waited around 30-40 mins because the bill was wrong - incorrect charges, senior citizen discount not applied and also need to validate the room charges on my cc. The girl on the desk (Tricia) always had to call someone on the phone for literally every question I had about the bill or the process. It seemed very inefficient and we kinda regretted having to checkout at the Garden Wing versus the main counter since she had to check with them every step anyway. The rest of the stay went well and special kudos to the pool bar staff who attended us during my niece’s bday brunch, and the pool crew who patiently answered all my nephew and niece’s questions in the pool, the slide and the floater set-up, especially the one who was on the floaters area and was very playful and extra patient with the kids. Despite the bad checkout experience, I still plan to come back and re-experience the place.

We had such a wonderful experience during our stay at Edsa Shangri-La! The staff went above and beyond to make my husband’s birthday truly special. A big shoutout to Ms. Tess and Sir Wilson for the thoughtful surprise — our room was beautifully decorated with balloons, a sweet birthday cake, and a lovely note. It was such a heartwarming gesture that made his day extra memorable! 🎉 The complimentary breakfast was also fantastic — a wide selection of delicious dishes, fresh fruits, and excellent hot chocolate. The service was exceptional, with everyone being so friendly and attentive from start to finish. Thank you, Edsa Shangri-La team, for your warm hospitality and for making our celebration unforgettable. We’ll definitely be back and highly recommend this hotel to anyone looking for comfort, luxury, and genuine care! ❤️

I've been here before in 2018 similar situation work trip. I'm required to work eastern hours which means I go to work at 8 PM and I come home at 4:30am. Given I stayed at this hotel before I gave very specific instructions to the front desk when they checked me in letting them know that I will be working the overnight. At 3 PM when I'm settled into sleep, I get a phone call asking me how my check-in was completely disregarding anything I had said to them upon my check-in and I had my privacy/do not disturb setting on. Ironically, when I didn't wake up for work after being disturbed the front staff didn't wanna call me, even though my colleagues were asking to wake me up so I can get ready for work. I also complained about a musky Dewey feeling in my room and all they did was come and spray glad air freshener and told me nothing was wrong upon checking out. I had my suitcase sitting in front of the mirror and there was water dripping on my bag. For a brand like the Shangri-La that is pristine, I was overly disappointed in the level of service that I got needless to say next time I come to Manila, I will not be staying at this establishment

The staff truly makes the stay in experience. Those that engage and get to know you and laugh with you longer staying. I like accessibility and I love how there's a crosswalk from the hotel to the mall one that covers you from the rain and a path outside. But this hotel is easily situated between mini options. It's beautiful truly

Very large and beautiful hotel. The the interior design and decor is immaculate. While the sheer size of the hotel is overwhelming. The staff are friendly, attentive, courteous, and welcoming. Which makes everything so much smoother. Upon check-in, my room was already ready to go, which made me excited after a 14 hour flight. However, my friends room was not though we were able to enjoy ourselves in the horizon, lounge eating amazing food and enjoying the quiet atmosphere.

Absolutely wonderful place to stay. I see someone left a 1 star review, most likely an attempt to get a refund. The rooms are clean, spacious and well decorated. Most importantly is the overall friendliness of the staff. Every single staff member was polite and said the greeting of the hour. Plenty of places to grab excellent food at 40% of the cost of an American 5 star hotel. Room service was always prompt and delivered within 15 minutes on average. I enjoyed the quiet and relaxed atmosphere of the executive lounge which offered well prepared dishes in a cozy environment. Definitely will recommend and return when I visit Manila again.

Very comfortable hotel with impeccable service. Room was spacious, comfortable and clean. Daily housekeeping whenever you want it. The hotel has a nice pool, large fitness center, tennis courts a bar and a couple of restaurants. It's also connected to a nice Mega Mall via a sky walk. They have good security, and the place felt safe. All of the amenities were top notch, with the exception of the bar maybe- it took 15 mins to take the order, 15 mins to bring the drink, 15 mins to bring the check, 15 mins to bring back the check, etc.....Also, they have a horrible band in the evenings- bring your earphones. Otherwise, would stay here again for sure!

Amazing luxury hotel, with great service. Located near shopping and businesses. It's maybe a little dated, but well taken care of. The food is sort of random, but it is very global in selection. I would highly recommend!

Service has worsened since my last stay. Just look at their new "deposit policy". Ended up cancelling after a stressful, frustrating and insulting/degrading after-sales experience. NEVER AGAIN.

every bit as fantastic as every review here seems to suggest locals love the breakfast buffet, and we completely understand why great location, near some of the best restaurants, stores and malls in manila now that we've stayed here, this is it -- this is home base every time we visit in the future thank you for the wonderful stay :) and happy holidays!

Always a wonderful stay at the ShangriLa. Staff is very friendly and helpful. Buffet breakfast has everything and anything you could want, and pool side bar is also a great place to relax!

Great location, great food, and exceptional service. Relaxing place to get away. Their buffet was amazing with a wide variety of fresh food.

I've always thought of Shangri-La hotels as the Ritz Carlton of the Philippines- as there's no RC in the country. But no longer There was some kind of dried, whiteish, substance stuck on almost all surfaces: desk, night stand, stone bar top, and even on the windows. I don't even want to speculate about what the dried, white, substance is. BUT...upon informing the staff, they graciously changed my room. And $5 USD for a can of Coca Cola...not even in NYC is it that much! Ripoff

Shangri-La is a must experience. It has a huge follower particularly in Asia! This location is literally right across the shopping center of SM Mall, and there are plenty of restaurants nearby. Each room/guest receives two complimentary breakfast buffet. It is so worth it as it is a world class service!! Their breakfast selections are endless. They also give you a rose and a chocolate mint as part of your sweet dreams night cap!! Every staff here is trained to provide you world class service at time of check-in, to room service, but best of all, take advantage of their concierge!! They will recommend you with the best places to eat, shop, and even book your day tours for you. Until then, Cheers & Mabuhay! ~ :p

I come to Manila 3-4 times a year for business and stay at the Edsa Shangri-La because it's closest to our offices. For the most part service is excellent throughout the resort, the staff is attentive and eager to assist you. The rooms are spacious with king beds and the bathrooms have shower stalls (no bathtubs) but are clean and modern. My only issue is the smell of mustiness which is quite a turnoff. Also the minibar is extremely limited in what it offers, might as well not have one. The resort has various restaurants to choose from and the food portions are large and very good. It is also attached to the Shangri-La Plaza mega mall. You can cross over through the hotel and don't need to go outside. They do have security checkpoints coming back from the mall into the hotel. They have a phenomenal pool and lounge area which I think is the best part of the hotel. It's also sectioned off with a kids mini pool that includes a slide. Very family oriented resort! Various Spa services are provided including the option of in-room massage until 3am. I've had the massages at the spa which are good. However, you will pay $USD prices and where they actually provide the services is in an underground section which smells very musty as well. If you need to stay close to Quezon City, I would recommend this hotel.

In the heart of Edsa the hotel is a nice find with wonderful staff that bends over backwards to make your stay comfortable. The grounds and pool are spectacular. And the guys who work the pool are incredible! The largest issue with the hotel is the aging rooms. I had to change rooms three times before I got one without issues. The staff was great about it and gave me a solid upgrade. So I was treated right in the end and have no complaints. If they would renovate the accommodations I would give this place the five stars it really deserves.

Shangrila as defined in the dictionary is a remote beautiful imaginary place where life approaches perfection. Well, the moment you step in this luxurious hotel, you might agree. It felt like you entered a different world. It's clean everywhere. Huge hallways and sparkling chandelier. Most of all, friendly and beautiful staff, one of the best customer service experience. I also totally commend them to the uniform/outfit they are wearing. It's very pleasing to the eyes. Beautiful! After a long flight and traffic in Manila, this is a place where it's nice to stay and relax. Just stay in your hotel room and you don't want to go out anymore. The space is so huge! Bedroom made me wow! We had an ultra king size bed, the firmness of the mattress is spectacular as well. And when I approached the bathroom, absolutely, that is the kind of bathroom that I wanted in my house! Separate big tub, rain shower, separate toilet, and they have a separate closet luggage and a space for dressing up. The only complain I could have perhaps is the size and clarity of the TV. That's all. If I'll come back to Manila, I'll choose to stay here again. Pretty pricey but you get what you paid for. Next time, I'll use the resort too. I didn't get a chance but it looks promising!

The new parking payment sucks. Too few payment machine, no cashless option, too many unread plates making the que very long.

The renovated rooms are a big improvement. Gone are the clunky tube TVs that not only occupied a lot of space, but also drove me away to newer properties. The Modern and bright interior make the rooms glow in elegance. The right hand bedside does lack power outlets that are fairly standard at newer properties and the left side power outlets are lose in our room 706, which easily releases especially on MacBook chargers. The Club Rooms at the garden wing have yet to be renovated, but are still passable by todays standards. It's slight cheaper if you book a Club room at the Garden wing and it includes access to the exclusive club lounge that offers a light breakfast buffet, light snacks and beverages throughout the day and some finger foods during the evening.

For the first time, the Shangri-La disappointed with horrendous customer service at the front desk. We're really dreading coming back on Jan 8-13, 2018, however it has been prebooked and prepaid for. If I could switch to the Shangri-La Fort properties, I would in a heartbeat. Let me start by saying we had our wedding reception at this property in 2009. We've subsequently stayed here every time we're in town to visit family. Most of my family members are Golden Circle members and I recently signed up for it, despite being more active Fairmont Gold and Marriott Silver Elite members. It's truly sad when only the sales department appreciates your business every time they call about a new promotion. It's like there's zero recognition for loyalty. After a 16 hour flight from Calgary to Manila, we had to argue with 2 of the front desk staff to NOT charge us a bed for a 2 year old. Yes folks, you read that right. I have a north american tot who's quite tall for her age and who looked like a caged animal in the baby cot they provided. For your convenience and informational delight, the "baby cot" is essentially a rickety, wooden and metal side drop down crib illegal in Canada the size of a playpen. So no, it's not a full sized crib. She's also a mover when asleep and would easily have had a gashed leg courtesy of the 3 metal spikes on the inner railing of the crib. We don't co-sleep so the other option would have been for one of us to sleep on the floor or be charged for having a toddler in the room. The conversation started with me politely explaining to the front desk girl who checked us in that the cot is too small for my toddler. I clarified with her upon check-in that the baby cot she referred to was a twin sized bed and obviously there was a misunderstanding there. I explained I didn't realized the baby cot is a playpen sized crib. Her response was to immediately say that there will be an extra charge for an adult cot. I explained it's for a 2 year old and I have never heard of a major hotel chain charging parents for kids under 5. At some point, a presumably more senior male agent got involved. After much arguing and pointing out to me that it's normally 1600php a night for the adult cot, he obliged and stated he'd waive charges. I grew up partially in this world and I get that in Asia, money talks. I would have gladly paid for that futon if we had a 3rd adult staying. This is where the common sense part should have come in. At the Marriott or the Fairmont, after having heard the same explanation, the response would have been no problem, we'll get it set up for you right away. Also common sense should dictate that if you have guests paying $$$ a night for an 11 night stay in your property, a measly 1600 pesos is not an issue. It's the principle of being charged for a toddler. The first front desk girl came back to reconfirm there were only the 3 of us staying in the room, you know just to make sure we really felt like freeloading criminals (woohoo we finally got a single futon...for FREE!!!!). The same girl couldn't enter my Asia Miles number in their system for whatever reason despite Cathay Pacific being able to do so for our recent flight in business class. Maybe it's cause we were in one of their cheapest rooms? Who knows. I am seriously DREADING coming back in January and having this same conversation with another untrained joe schmoe at the front desk. Overall, this experience has dampened our holiday mood. Objectively speaking it is a gracious property, however it can feel like they have a million staff around who's smiling at you but can't actually help you with anything. The only saving grace is this one server at Heat who I now know by face. The moment he introduced himself he said to me in Filipino, "don't worry ma'am, anything you need, I'll take care of it". My question for the new GM is why isn't this guy working your front desk?

Amazing. Best hotel ever. Best customer service- I stepped into the hotel. No need to go to counter check in. They know I'm Ashley and escort me to my delux room on 15th floor and explain everything. No hassle and comfortable. The only thing is that they always need to check car trunk and have a dog to smell the drug and guns. Hyat Buffett - I had two days of free buffet here. It's so amazing. They have everything and delicious. Amazing ginger tea. All fresh fruit upon request. Food from all countries and simply full range of selections and delicious. Gym - personal coach is free and amazing. He trained me on abs. They gave you complementary sneakers for work out if you don't have with you. Amazing facilities with Internet browsing and all entertainment in the machine. Amazing. The only thing was the Internet on my machine didn't work for some reason. Summer palace Chinese restaurant - they close at 10:30pm and I came down at 10:15pm. They accommodated me and even sent the food to my room with nicely wrap box of sea cucumber. Amazing. I'm grateful to stay here. Love it.

As an American, I use Yelp often to determine what hotels to stay in. I will try to just add to what others have already covered in regards to this hotel. First, it's very nice but only worth the price if you are going to stay at hotel a large amount of time. Use the health club, it includes a changing room with sauna, steam room, hot tub, plunge pool, showers, lockers and changing room with toiletries. Use the pool area. It is heavily monitored and they have lots of activities. Don't buy the breakfast buffet...it's awesome but way too expensive. Go to Cafe Lyon for breakfast. It's a 2 minute walk and they have amazing coffee. As a matter of fact, visit the 2 nearby malls for all your needs. The mega mall is HUGE so I stayed with the Plaza mall mostly. Only book a spa treatment if you can get a discount. They have cheaper options also at the malls. The only thing I liked from the lobby bakery was the banana bread. The muffins, cookies, and macaron were all very dry. Traffic to and from this hotel during rush hour was a nightmare! We moved to airport hotel the last day just to make sure we wouldn't miss our flight. Hope this helps!

One of the most warming, professional and courteous places ive been to! Checked in here from 12/14/2017 to 12/17/2017. Edsa Shangri-La was recommended by a family member to stay at this place. I definitely recommend this hotel/ resort. I want to highlight the horizon club room on the 14th floor. The staff there was great! From breakfast to happy hour to midnight, the staff was very welcoming and attentive. I could not find anything negative to say. The gym and spa was also great. Everyone is very welcoming and helpful. Edsa Shangri-La, i will be back and stay at the horizon club room again. Such an amazing experience.

BED BUGS!!! be very careful booking a night here. My daughter got bitten by a bed bug on our first night. Never stopped scratching the whole time. The bites are painful and itchy. I was then transferred to another room, and had heard another guest complaining of linen change due to.... BED BUGS....again! Yikes!! A 5-star hotel with bed bugs! Could you imagine???! This is the only 5-star hotel I had been in who is so bottomline oriented. Their primary goal is to make money out of you and not your satisfaction and convenience. Service of Edsa Shangri-La had gone downhill. The booking process is so stressful due to inaccuracies and incompetence of their Sales Team. Accurate to remind you of prices but not accurate on getting your booking details. There are many hotels that surrounds Manila nowadays.... DO NOT gamble your foot or arms for bed bugs to snack on them. Gross!

Take an excellent mojito in he lobby and listen to the live music there. Then, you can relax and feel very good.

All services were excellent except the service I'm having at Heat. They seemed to have forgotten us. My family's been seating her for 30 minutes. All I got is measly three cups of coffee

Stayed at the Tower Wing Edsa Suite with my family for 2 days. When we arrived, we were welcomed by our personal butler, Patrick. He worked on our check-in from the comfort of our own suite. The suite was beautiful and everything was clean and in place. Service was excellent and everyone (especially Patrick) would check up on us to make sure that all our needs were fulfilled. Gifting us with cheesecake, which is my favorite, was a personal touch that I really appreciate. And although I wish there were more activities geared for adults (because it was mostly for kids), it was generally a fun and comfortable stay.

I just began my trip here, so I do not have try everything but the customer service is perfect for now. The breakfast is full of choices and really good. The place is beautiful.

Beautiful hotel in the middle of chaotic EDSA. Big hotel rooms , I got an adjacent one that was so convenient for my big family. There's a nice welcome pastries in our rooms and they were cool. I just didn't have a nice view of the city from our room. The hotel connects to the mall. They have a concierge who were nice and attentive to our needs. Very courteous staff. Security was very visible all over the hotel too. I was swimming and I was surprised there's a guy by the tree! It's the security guy! Haha I thought someone was sneaking on me! The towel service was efficient. My kids loved the swimming pools and the play area. I will come back again. It was a great shangrila experience in Manila to be here actually. Shopping wise and decent clean hotel. And the hotel is way closer to the airport than I expected! They provide an UBER or airport car service and for minimal fee you get to airport in 30minutes. I have to commend their driver-he's a former employee of the hotel he said. My son forgot his computer back pack at the hotel room and we were on our way to airport already, the driver brought us back in no time! And we got back on the road quickly too. They should have these nice drivers around.

This is an exceptional oasis of calm in the sea of noise and excitement in the neighbourhood of Ortigas. The service is exceptional and if you choose the rooms in the Tower Wing, you get the renovated rooms. The shower is an amazing rain shower and provides a spa-like experience. Food on site is super pricey (think prices you'd expect in a major US city) but they back it up with quality. My only problems were the lack of power ports by the side of the bed and the fact that they took more than 40 minutes to call a taxi because we wanted to pay the 60 pesos to our destination as opposed to the 750 pesos the hotel car wanted to charge us. They get a pass on that for the rest of the service during our stay, where nothing made their smiles disappear or their positive tones waiver.

Edsa Shangrila Hotel is one of my favorite hotels in Manila. They've been around for many years and their service has not changed at all. They may have even improved through the years. The staff, from the front desk to the housekeeping and the restaurant employees, are very courteous and polite. They make sure your stay is comfortable and they address any concerns immediately. I also like how they've recently renovated the rooms, making them more airy and up-to-date. Best part is, it's located right across Shangrila Plaza, in case you need anything from the mall. It's a great place for a staycation or for travelers visiting the metro.

Being right next to my high school alma mater, Edsa Shagri-La has a special place in my heart. It's my personal favorite among the different branches, having been the one I visit the most. My family loves this place so much my mom woke me up early just to suggest having breakfast and a quick swim at Edsa Shang on a lazy Saturday. The rooms are clean and well taken care of; the room service is great since they come to your aid quickly. Food is yummy, but doesn't quite stand out compared to other high end hotels. The swimming pools, gym, and tennis court are sure to keep you moving, and they've got kiddie pools for the little ones if you choose to bring them along. A great place like this comes at a great cost: its price. You're better off booking here if you're only staying for a night or if you plan a "staycation" so you can take full advantage of all the amenities.

The ambiance is good and it's a luxurious hotel. They have accomodating staffs and nice amenities.

I loved this hotel! Really opulent! Great service!!! Lovely room. The bathroom was so well lit I felt like a movie star doing my make up each morning. The breakfast buffet was out of this world and the service was excellent. Would recommend this hotel 100%. Also lovely bakery at the front of hotel and very close to a fantastic mall.

This hotel is truly a 5 star experience. Traveling abroad to Manila for the first time, I was not sure what to expect. I have been blown away. The standard amenities and treatment here are as good if not better than my platinum benefits with Marriott. Every need you could ever have will be met with manners and a smile. The beds are comfortable, the rain fall shower is amazing and the food is tremendous.

Talk about wow. Edsa Shang is one of the newer hotels in the Metro and it is a 5-star hotel all the way. I love Edsa Shang a lot because of its location. It's practically at the middle of Metro Manila and is surrounded by malls. So if you feel like going shopping, eating somewhere cheaper, or just walking around then you can cross the street and be in a mall instantly. The rooms at this place are comfortable, clean, and home-y. The restaurants are divine! (though personally I have felt the decline of their once ultra famous "Heat" buffet over the years and it has been quite disappointing during our last two visits) I prefer their actual restaurants than their buffet though. The staff is great and super friendly. The pool is small compared to other hotels but the kiddie area is really fun so it's great for families with children!

This is one of my favorite five-star hotels in Metro Manila (not that I stay at many five-star hotels, but you get the idea). I spent a night here on the company budget because of our team-building activity, and my friend and I shared a room. We obviously had separate beds, but even the double-sized bed looked huge. Laying down on it was even more relaxing than I thought, and I got the feeling that I would have a very nice sleep. The amenities inside the hotel are more than satisfactory, and I especially enjoy the swimming pools. There are pools for both kids and adults to enjoy. The main buffet restaurant, Heat, has a very good variety of cuisines, and you'd have to be a real cynic to not enjoy a meal here. I think one of the best qualities of EDSA Shang is their location to two of the most popular malls in the Metro, SM Megamall and Shangri-La Plaza. Both are within walking distance, and there is a dedicated pathway to each mall. A night at the EDSA Shangri-La Hotel might be out of your average hotel budget, but it may be worth looking into when looking to spend that long weekend for a "staycation".

It's a bit dated but still a very nice hotel worthy of 5 stars - in guest rating, and hotel class. Loved the room design being bright and comfortable. Excellent customer service; food at Senju, a Japanese Restaurant was good; great location.

I have always grown up seeing EDSA Shangri-la Hotel and it has always been as elegant as it was before. They just keep doing a good job in management that the hotel keeps getting better and better throughout the years. I have checked in more times that I could remember and every stay has been a good one. They never fail in service and I always have a very comfortable stay. I never get disappointed with any aspect. I have just grown to love this hotel ever since I was a young girl. The rooms are very well designed and cleaned as if no one has ever stayed there before.I would also have to say that their food here is so good. The buffet and restaurants serve amazing food from all over the world. I especially love their breakfast. Either in the buffet or complimentary room service, they just really have good breakfast food. I personally think that it's just the perfect meal and components to have a perfect breakfast! I am definitely going back for another "stay-cation" even if I've stayed there a couple of times already! It's just a really nice hotel to stay in!