Egnatia Palace | Aegeon Hotels Group

Top location. Very clean rooms. Good service. The room needs more hangers, there are only two and one more pillow. The breakfast is quite simple for a 4 star hotel. It's fine for a two star hotel. It's better not to have breakfast, just an overnight stay.

What to say. Well the room was nice and clean, the location is great, staff friendly enough, spa in the same building. Sadly the one thing I use a hotel for is to sleep. But the beds are absolutely horrible. Imagen that I stand straight up in the bed I will sink down 7-8 cm. If I lay down and distribute my weight it is like sleeping on a rock. There is simply no coming back from that. The breakfast was sub par. Cherry tomatoes was the only fresh vegetable on the tables. No baked beans. Blasting rock music at 8am is just sad. Forget about a healthy and quiet breakfast. One more thing, to charge 1 euro for the ability to weigh your luggage in a 4 star hotel does not only seam greedy, it certainly is greedy.

My family stayed in this hotel over a number of days in August 2025 and they provided excellent customer service. The rooms were very clean, well air-conditioned and had everything that we needed. The location was excellent: very central and within walking distance from many interesting sites and shops. The staff were incredibly helpful and responsive, and helped us with any query that we had. I would not hesitate to recommend this hotel to visitors.

Breakfast was a delight. But the rooms are far too warm with no good way to cool them off. There is a thermostat on the wall. But the system does no practical good to cool off the room. We’ve stayed in two different rooms on two different occasions. If you like your room cooler than 80, then I recommend looking elsewhere. We visited in early June.

I found the hotel to be vary enjoyable and a very pleasant experience. The staff were very friendly and helpful. There is one issue I would like to mention. We were a family of 5 with holiday suitcases, so we needed two taxis. On 5th August we got two taxis to the airport, arranged by the hotel and it was €25 per taxi. On the morning of the 16th August we again got two taxis to the airport, arranged by the hotel. One cost €25 and the other one with me, my daughter and young child cost €35. He said it was a fixed price. I think he took an extra €10 on top of the agreed fare.

Nice hotel, well located, friendly staff. Breakfast doesn't have many variety, however, it is a good selection. Rooms looked a bit smaller than on the photos on booking.com. Good cleaning. Walk distance to many tourist spots.

Rooms are small, but typical for European hotels. Breakfast was very good. I have stayed in this hotel twice in the past week—2 different rooms. If you’re American, and used to ac, this may be a difficult place for you. The first night, the room never really got cool even though the thermostat was set to much cooler. It was difficult to sleep. Others in our group complained their room was hot also. Yesterday, we stayed in another city in Greece, and the hotel was great. Temperature in the rooms was very comfortable for us and we rested well. Today, we returned to the Egnatia Palace after having been sightseeing all day in 91° heat. Our ac unit has been running now for nearly 3 hours and it is still 82° in here. Some in our group even went back outside because it felt cooler outside than in their rooms. So it has been very difficult to find rest here.

Room facing the Via Egnatia can be very noisy - Sunday night - traffic all night but after that it was quiet. Staff are unfailingly polite and helpful. They arranged for laundry for us. The bar and lounge on ground floor - great place to hang out. Loved the breakfast spread. Very central and easy to walk everywhere