Egnatia Palace | Aegeon Hotels Group

The rooms themselves are worth 4 stars but the service is amazing and a great location. Overall the value for money is great, and so is the location too. The Junior suite has indeed a bathtub with indents but everything else was in good condition. Its design is modern but could be more convenient. The breakfast is a continental buffet in an amazing decorum. The manager allowed a early check in for free and gave me a breakfast to go because I checked out too early, just from my request by email which he answered. I would totally recommand

Staying at Egnatia Palace was one of our best choices on our trip to Thessaloniki. Amazing staff, great services, top quality cleanliness, nice breakfast and the best location.

The staff very friendly and helpful ..early checkin and storage of our suitcases |The halls dark and the room very dark without all lights on ..|Room and bathroom a good size ..fridge full of drinks and food for price |Balcony ..very small right in busy noisy street ..but door closed can not hear much traffic especially at night |We had a couch and that was nice and a bathtub |Breakfast was ok with plenty of options and starts at 7:30 am

This was not the experience I was expecting. Parking is a significant issue for anyone staying here. The air conditioner in our room was malfunctioning from the moment we walked in. After setting it, it would randomly power off after a few hours, requiring the hotel manager to reset its breaker multiple times. The only solution offered was a different room, but that room had an incredibly noisy air conditioner. The rooms themselves are old and poorly maintained, with a cramped and damaged washroom. Despite our attempts to resolve the problem, none of the solutions provided were acceptable. Since we booked through Expedia, we're now facing difficulty determining who is responsible for an early checkout.

I recently stayed at the Egnatia Palace Hotel & Spa and it was an extraordinary experience. The elegant lobby, luxurious accommodations, and exceptional staff made me feel like a VIP guest from the moment I arrived.The hotel's spa was a serene oasis of relaxation.The skilled therapists and serene ambiance made every moment a pure delight. I left feeling completely pampered and refreshed. The accommodations were luxurious, with immaculate cleanliness and tasteful decor.It was the perfect retreat after exploring the city. Overall, my experience at the Egnatia Palace Hotel & Spa exceeded all expectations.

Very good hotel tidy, with friendly staff and well organised. Due to time constrains I asked to have during my staying a breakfast box that was really delicious and with several stuff. The hotel is placed in the inner city close to all attractions.

The hotel is close to the city center of Thessaloniki. They have a good breakfast included in the price, and a spa with a small gym attached. The only downside of the gym is that the air was very humid due to the spa, they should place an air conditioner in it. Our superior room was very spacious, bright and clean. We didn't manage to turn off the AC in the night to discover in the morning that there are 2 controllers and you have to turn it off from both of them. Clear instructions would be very helpful to reduce energy consumption and make the room more comfortable.

The hotel is in a great part of town, near ancient ruins, shopping and the sea. From the moment of arriva; we were greeted with kindness and warmth. The unique rooms are clean, comfortable and smartly decorated. Breakfast was traditional and satisfying. Our stay was highly satisfying and this hotel is strongly recommended for anybody traveling to Thessaloniki.