Desiree H.
Yelp
We stayed here for the first time back in March. Super cute and retro. Once we got home, we ended up with about $300 total in random fraudulent charges coming through, all listed as Egyptian Motor Hotel. We thought our mistake was using our card at the bar, which was only 1 night for $72. We thought the bartender's jacked our card number, rang up a bunch of fake drinks and tipped themselves. It took MONTHS to resolve, like 4-5 months, and we still didn't get back like $40 of it that's was owed to us.
Stayed there again last week from November 18th-22nd. All nights were on rewards points. We had to give them our card for incidentals and $15/night parking. So our total bill should've been $60. Nope. They just keep coming. We now have $339 and counting in fraudulent charges, again all listed as Egyptian Motor Hotel. The most recent one for $160.22 came YESTERDAY. WE LEFT 4 DAYS BEFORE THAT.
I called there today and asked to speak to a manager. The woman that answered the phone asked me what it was regarding, and I explained the whole situation to her, and that we had this same issue 9 months ago. I sat there for literally 15 minutes just listening to her clicking her computer, and finally I said "Are we getting anywhere? Because I have to get back to work." She told me she'd have the manager call me. That was almost 7 hours ago, not a word.
After our stay there in March, a friend of ours was going to be hanging out there for an event a few weeks later. We told him "DO NOT USE YOUR CARD AT THE BAR! PAY WITH CASH!" Well, one of his friends didn't listen and used his card. Ended up with $300-400 in fraudulent charges. When he called them to see what the deal was, they told him that was the charge for his room. He was like "I DIDN'T EVEN HAVE A ROOM! I WAS ONLY THERE FOR THE EVENT!"
It's really too bad because we love the location and the whole funky, retro vibe. But NEVER AGAIN. NEEEEEVERRRRR.