Eichardt's Private Hotel

We celebrated my cousin’s wedding reception dinner at Eichardt’s Hotel on 20th September 2025, and it was absolutely perfect from start to finish. The venue was simply stunning — elegant, warm, and full of character. The private room created such an intimate atmosphere that our whole family was completely overwhelmed the moment we walked in. Every meal was beautifully presented and delicious, with impeccable attention to detail. The service team was professional yet genuinely friendly, making everyone feel truly special throughout the evening. Lastly, the communication and coordination with the Eichardt’s team were excellent — they made everything smooth and stress-free, ensuring the night flowed perfectly. We couldn’t have imagined a more magical setting to celebrate such a special day. Thank you, Eichardt’s, for creating such unforgettable memories for our family.

In Queenstown to support friends running the marathon. We (group of 6) parked up at the cocktail bar and watched the runners pass. The service from the bar staff was exceptional. Just wanted to say to the team who worked Saturday morning/afternoon, thank you for taking care of us. You were brilliant. Will be back for sure.

My daughter and I had a whirlwind two-week trip across New Zealand and our stay at Eichardt's Private Hotel was one of the highlights! The lake views from the Heritage suite could not be beat and everyone who worked there was professional and helpful. I"d like to call out Eduarda in the bar who made wonderful lattes for us and gave great tips and advice for our daily adventures.||The beds were comfortable, the room had every amenity you could hope for and I love that the mini-bar was included. ||We'll definitely be back!

The Eichartd's Hotel exceeded all expectations. The attention to detail throughout the hotel was impeccable. From the perfectly prepared room to the small thoughtful touches carefully curated throughout the entire hotel. The guest experience was next level. The service was outstanding, warm, professional, and genuinely attentive from check-in to check-out. Every staff member we encountered was polite, friendly and eager to help. Nothing was too much trouble. Located in the heart of town the Eichardt's hotel offers easy access to everything, and the mountain views are just spectacular Highly recommend to anyone looking for a flawless, memorable stay.

I recently had the pleasure of staying at Eichardt's Private Hotel in Queenstown and I can confidently say that it was an experience that exceeded our expectations. This trip was a surprise for my wife’s 50th birthday, and thanks to the exceptional team at Eichardt's, it turned out to be a truly unforgettable celebration. From the moment we arrived, we were greeted with warm smiles and a level of service that is rarely found in today’s hospitality industry. Special thanks to Elliot, Calvin, and the entire hotel staff, whose attention to detail and commitment to excellence made our stay truly remarkable. They went above and beyond to ensure everything was perfect, from arranging our restaurant bookings to scheduling couples wellness spa treatments that allowed us to relax and unwind. The accommodation itself was nothing short of exquisite. Our room was beautifully appointed, offering every luxury one could desire. It was the perfect setting for a special celebration. The staff at Eichardt's Private Hotel are genuinely incredible. They were always available and incredibly accommodating, making our experience seamless and enjoyable. Their recommendations for dining were spot on, and we enjoyed every meal at the restaurants they suggested. I cannot recommend Eichardt's Private Hotel highly enough. It’s a perfect destination for anyone looking to create lasting memories, whether for a special occasion or a family getaway. We are already planning to return with our entire family, and I will certainly be recommending this hidden gem to friends and loved ones. Thank you, Eichardt's, for making my wife's 50th birthday surprise a celebration we will cherish forever!

We had an incredible experience here. There had been damage to our original apartment room and since it was shoulder season, we were upgraded to the penthouse. It was a fantastic way to end our trip. The accommodations were fantastic, the service and care we received was great and the food...especially breakfast was wonderful.||The location was also GREAT....within walking distance of so many things.||We particularly enjoyed our interactions with Sioned and David AND the cleanin/turn down crew were exceptional. THANK YOU!!!!

Eichardt’s Hotel. Penthouse is amazing. Thanks for the Birthday upgrade. Best views ever and best service ever. Huge thanks to Christine, Joseph, and Tibo—you made it magic.

Beautiful rooms and amazing service! The beds were very soft and comfy. The apartment was spacious with an outer room, bedroom, and huge bathroom plus closet area. There are not any grounds for the hotel. It is a building right on the main street that runs along the water so there are many people walking by between it and the water. The views from the street and also from the lounge area on the second floor are wonderful. You can drive on that street to leave your car to be valet parked (free of charge ... Almost everything here was free of charge). We loved the free (except alcohol) drinks and snacks in the mini bar. The 5pm-6pm complimentary drinks were pretty good. I suggest tasting a small amount of the ones you are interested in before committing to a whole glass. The canape was small but tasty. We also appreciated the $50 food credit per person which made for a nice dinner at the grill watching the sun go down. It's a little odd that the toilet didn't have a door on it but it wasn't really an issue. The large closet was a nice surprise. I will certainly remember my stay here with great fondness. It was pricey but a nice treat.