Eichardt's Private Hotel

This was the most incredible place we’ve ever stayed. The staff is the most welcoming and incredible staff. I’ve ever interacted with. From the moment we stepped in the door to the moment we left we were so well taken care of. The accommodations are Superior and the quality of the rooms is unmatched. The restaurants located within the hotel itself are absolutely phenomenal and the location could not be any better.

We celebrated my cousin’s wedding reception dinner at Eichardt’s Hotel on 20th September 2025, and it was absolutely perfect from start to finish. The venue was simply stunning — elegant, warm, and full of character. The private room created such an intimate atmosphere that our whole family was completely overwhelmed the moment we walked in. Every meal was beautifully presented and delicious, with impeccable attention to detail. The service team was professional yet genuinely friendly, making everyone feel truly special throughout the evening. Lastly, the communication and coordination with the Eichardt’s team were excellent — they made everything smooth and stress-free, ensuring the night flowed perfectly. We couldn’t have imagined a more magical setting to celebrate such a special day. Thank you, Eichardt’s, for creating such unforgettable memories for our family.

If I could only stay at one hotel it would be this one. From the moment we arrived everything was taken care of and any troubles were handled! Carlos at the front desk was an angel helping us with everything we needed when we arrived and making sure we made our reservations on time! The service from the entire team was exceptional and they made this one of the most relaxing stays! The waterfront access and views is unparalleled and the lake lulls you to sleep each night. If I could move in I would! We will 10000% be returning for many more amazing nights at Eichardt’s!

In Queenstown to support friends running the marathon. We (group of 6) parked up at the cocktail bar and watched the runners pass. The service from the bar staff was exceptional. Just wanted to say to the team who worked Saturday morning/afternoon, thank you for taking care of us. You were brilliant. Will be back for sure.

My daughter and I had a whirlwind two-week trip across New Zealand and our stay at Eichardt's Private Hotel was one of the highlights! The lake views from the Heritage suite could not be beat and everyone who worked there was professional and helpful. I"d like to call out Eduarda in the bar who made wonderful lattes for us and gave great tips and advice for our daily adventures.||The beds were comfortable, the room had every amenity you could hope for and I love that the mini-bar was included. ||We'll definitely be back!

Amazing experience for our family thanksgiving trip and celebrating anniversary! Great location and great service. The attached photo was taken from the room! And highly recommend the oyster and chowder soup from the Grille.

The Eichartd's Hotel exceeded all expectations. The attention to detail throughout the hotel was impeccable. From the perfectly prepared room to the small thoughtful touches carefully curated throughout the entire hotel. The guest experience was next level. The service was outstanding, warm, professional, and genuinely attentive from check-in to check-out. Every staff member we encountered was polite, friendly and eager to help. Nothing was too much trouble. Located in the heart of town the Eichardt's hotel offers easy access to everything, and the mountain views are just spectacular Highly recommend to anyone looking for a flawless, memorable stay.

Simply, iconic. Queenstown's most famous hotel, rich in history as well as modern sophistication - whether you are eating, drinking or staying.