Eichardt's Private Hotel

The Eichartd's Hotel exceeded all expectations. The attention to detail throughout the hotel was impeccable. From the perfectly prepared room to the small thoughtful touches carefully curated throughout the entire hotel. The guest experience was next level. The service was outstanding, warm, professional, and genuinely attentive from check-in to check-out. Every staff member we encountered was polite, friendly and eager to help. Nothing was too much trouble. Located in the heart of town the Eichardt's hotel offers easy access to everything, and the mountain views are just spectacular Highly recommend to anyone looking for a flawless, memorable stay.

I recently had the pleasure of staying at Eichardt's Private Hotel in Queenstown and I can confidently say that it was an experience that exceeded our expectations. This trip was a surprise for my wife’s 50th birthday, and thanks to the exceptional team at Eichardt's, it turned out to be a truly unforgettable celebration. From the moment we arrived, we were greeted with warm smiles and a level of service that is rarely found in today’s hospitality industry. Special thanks to Elliot, Calvin, and the entire hotel staff, whose attention to detail and commitment to excellence made our stay truly remarkable. They went above and beyond to ensure everything was perfect, from arranging our restaurant bookings to scheduling couples wellness spa treatments that allowed us to relax and unwind. The accommodation itself was nothing short of exquisite. Our room was beautifully appointed, offering every luxury one could desire. It was the perfect setting for a special celebration. The staff at Eichardt's Private Hotel are genuinely incredible. They were always available and incredibly accommodating, making our experience seamless and enjoyable. Their recommendations for dining were spot on, and we enjoyed every meal at the restaurants they suggested. I cannot recommend Eichardt's Private Hotel highly enough. It’s a perfect destination for anyone looking to create lasting memories, whether for a special occasion or a family getaway. We are already planning to return with our entire family, and I will certainly be recommending this hidden gem to friends and loved ones. Thank you, Eichardt's, for making my wife's 50th birthday surprise a celebration we will cherish forever!

We had an incredible experience here. There had been damage to our original apartment room and since it was shoulder season, we were upgraded to the penthouse. It was a fantastic way to end our trip. The accommodations were fantastic, the service and care we received was great and the food...especially breakfast was wonderful.||The location was also GREAT....within walking distance of so many things.||We particularly enjoyed our interactions with Sioned and David AND the cleanin/turn down crew were exceptional. THANK YOU!!!!

We heard much about this hotel but it turned out to be a disappointment. The location I highly would not recommend. It’s literally sitting on top of a busy bar street scene with EDM music playing through the night. The amenities given the price is moderate at best. The staff are very nice. The rooms are incredibly dusky and the heritage room that we were staying in had absolutely no view other than into the street. There are much better options with Lakeview‘s even in town. If I was to do it over again, I probably would stay at the Rosewood or one of the other Lakeview hotels or lodges. Finally, we were given a late check out so we went on a long hike and when we got back, they told us that they needed the room based on the last minute booking and wanted to charge us a late fee. Very unprofessional.

Went here for the bar and for mulled wine and very happy with the ambiance, cozy vibes, and clean toilets lol. It’s a classy bar and service was excellent. Also nice true mulled wine taste.

Beautiful rooms and amazing service! The beds were very soft and comfy. The apartment was spacious with an outer room, bedroom, and huge bathroom plus closet area. There are not any grounds for the hotel. It is a building right on the main street that runs along the water so there are many people walking by between it and the water. The views from the street and also from the lounge area on the second floor are wonderful. You can drive on that street to leave your car to be valet parked (free of charge ... Almost everything here was free of charge). We loved the free (except alcohol) drinks and snacks in the mini bar. The 5pm-6pm complimentary drinks were pretty good. I suggest tasting a small amount of the ones you are interested in before committing to a whole glass. The canape was small but tasty. We also appreciated the $50 food credit per person which made for a nice dinner at the grill watching the sun go down. It's a little odd that the toilet didn't have a door on it but it wasn't really an issue. The large closet was a nice surprise. I will certainly remember my stay here with great fondness. It was pricey but a nice treat.

We had an amazing stay at Eichardt’s Private Hotel! Firstly, there’s no better location as everywhere you need to go is a 3 minute walk away, and you have a lovely waterfront view right as you exit. The customer service is unparalleled as we had pleasant daily interactions with the staff. We had even left a few items in our room after check out, and the staff contacted us and shipped it to the address we requested free of charge. The daily snack refills were greatly appreciated by the kids, as well as the small evening treats. I cannot emphasize enough the fantastic customer service and experience here - you will truly feel like a five star guest!

We didn’t stay here, but popped in for an afternoon drink. We had a wonderful people watching spot right on the lake front, wonderful service and a very cute little bar experience. Thanks so much!