Eklo Hotels Bordeaux Centre Bastide

The hostel is very new and modern, I really liked the sturdy bunk beds and the comfy sheets. I appreciate that they do not charge more for the all female dorm. The room is very spacious, the shower is nice there is a table and chairs in the room. The hostel also has a kitchen and overall the buildings are nice and modern. The staff was also very sweet, supportive and I talked to a troublesome guest that multiple people complained about. For an even better experience I would suggest a bigger bin, that is emptied daily and to put the house rules on the door.

The room wasn’t as cozy as expected. It was very cold during the first two days, and the heating is quite loud unless it’s turned down to level 1. We also didn’t know that it was necessary to book the brunch in advance. On the positive side, the staff is very nice, and I appreciated being able to borrow a hair dryer from the reception.

Idk what happened with the other reviews but my room had two windows one being a skylight that could both open, with blackout blinds, AC and heating and two showers/toilets for 6/8 people. The guy was really nice behind the desk and helped me out after a late last minute booking. Kitchen was helpful. Location is good. Clean!

Hotel is in a good location, just across the bridge from the main town. The service was good downstairs at reception. The room was small but I only stayed one night. All I wanted was a place to sleep with a private shower, which I received. The only major gripe I had was that the windows opened into an outdoor corridor (which allows you to access all the rooms), so you couldn’t really open the window to cool the room. I was lucky to be at the end of the corridor so I didn’t have to deal with people passing my room, but I can imagine it would be a problem if you were one of the first rooms. I also had at least mosquito in the room so I kept being woken up by slapping myself in the face.

I really enjoyed my stay. I'd just like to point out something, at the very least, curious that happened with my reservation. I made it through BOOKING. Two days before arrival, I received a WhatsApp message asking me to update my credit card. The link sent was a fake Booking page but with all the correct details of my reservation: name, date, and price. I immediately assumed it was real, sent my details, and realized it was a scam. They charged me the exact amount for the stay twice, and then double. That's when I realized it was a scam. I'm glad I canceled my card. It's a very well-executed scam, since the scammer had the exact details of my reservation at this hotel.

Very nice place. Small room but you have what you need, for me as one person it was perfect, I guess for a couple it’s a bit tiny so it’s depends how much you plan to be in the room. Good location, good value for money.

Everything was exactly as described. My only suggestion to the staff- Guys please look more happy and welcoming. I faced an awkward welcome- maybe cause of English but the staff could have been nicer when explaining about the deposit. Also, they did not inform me about dine in facility.

We booked a 6 dorm room hostel as a group of 6 and all of us said it was the worst hostel we have stayed in because there is literally no air circulation. We have stayed in many places without A/C in 30+ degree heat, but due to the building, the way the windows are, and the absoloutly useless fan (which we had to ask for and were not even originally provided despite the fact it’s 36degrees) the room was literally horrifically hot. The window backs onto the walkway, so you can’t open it without it being a massive security issue as someone could easily climb in. Despite this, we asked the staff member if there was anyway of ventilating the room / for fans and he said he would go into our room and see. We told him we were going out. When we got back, all he had done was open our window!! Absolutely crazy, we had not locked our stuff away in the lockers as the room was private to just our group. This also let in a huge number of mosquitos. On top of this, the floor was filthy, and the shower gel in the bathroom was empty on arrival - clearly the room had not been cleaned. The beds were so hot and they only provided a really thick duvet. We got woken up at 7.30am by building works directly opposite, and then the cleaner walked in without knocking at 9am. Do not stay here, especially when it is hot. Imagine how useless one fan is for. 6 bed dorm in 36degree heat.