Kathryn Mendez
Google
Our family visited Oaxaca from the US and had an overwhelmingly great experience….until this restaurant, which we chose because it overlooks the city square (Zocalo). When we put our name on the waitlist we let the host know we wanted a table by the railing so we could people watch, as many of the reviewers also stated was the reason they chose this restaurant. We were told after a short wait that our table was ready so we went upstairs to be seated. The waitress threw an absolute tantrum over us receiving a table by the balcony because another couple had made reservations and were there before us. I completely agree with the couple getting the table. But after we were told that the table was no longer available we asked if we could wait and the host was super polite and allowed us. However, the same waitress proceeded to be loud and talk rudely about us in Spanish, not knowing we were a bilingual family. It was so incredibly awkward that I didn’t feel comfortable eating there and felt very unwelcome. I don’t know if her reaction was because we are American or because I am white but it really doesn’t matter if I can pay my bill. If an individual is selective about whom they serve they may want to consider a different profession rather than giving the organization that they represent a bad reputation, especially in a state that ranks as the second poorest state in the country and is highly dependent on tourism to support their local economy. I am sorry to the staff here that will suffer because of this review, but I serve non-citizens in my line of work in my home country, especially Mexicans, and I am always respectful and professional to everyone. To everyone else in Oaxaca who treated us like honored guests, we appreciate you 🙏🏼.