Pauline C.
Google
I’ve walked past this spot a few times on my way to work and finally decided to stop in for a coffee. I didn’t realize the café was connected to a hotel until I stepped inside. I glanced over the menu on the wall and went with a regular iced coffee. When I ordered, the cashier asked what kind of milk I wanted — I asked for 2%, but they only had whole milk, which was fine.
As I waited, the barista repeatedly called out “cold brew.” Naturally if I ordered iced coffee and the barista calls out cold brew, I would assume it’s not mine. After a couple of times, I asked if my iced coffee was on the way. She responded, expressionless, “We don’t have iced coffee — we only have cold brew, and it’s brewed differently.” I didn’t feel like pressing the issue, so I just took the drink and walked away. That said, it’s worth noting that cold brew and iced coffee are listed separately on the menu with different prices and brewing methods, so it was confusing.
Another thing — I usually don’t tip for a quick coffee run, but their system highlights a 20% tip by default. If you tap through too fast, like I did, you might accidentally leave a tip without realizing it.
Overall, the coffee itself wasn’t bad, but as a Philly local, I wasn’t impressed with the service. I won’t be returning.