hans rojas F.
Google
Today around 2:45 pm, we went to this restaurant to celebrate a birthday, as we have visited before and really like the place.
When we arrived, the host told us there were no tables available. We asked if there was a waiting list, since we really wanted to dine there, but he said no, that a lot of people were coming and the wait would be long. However, we looked inside the restaurant and noticed several empty tables, which felt confusing, so we decided to leave.
After that, we tried making a reservation online and were surprised to see that reservations were available for the same time. We booked a table for 3:00 pm and returned. When we informed the host that we had a reservation, he looked visibly uncomfortable, but eventually gave us the menus and seated us.
From that point on, the food and service were very good. However, the initial interaction was unpleasant and uncomfortable, and we truly felt like we were not welcome or were being pushed away. This can even be confirmed on the security cameras, which would show us leaving and then returning with a valid reservation.
We don’t know the reason behind the host’s attitude, but we believe he is not the right person to welcome guests. This is unfortunate, because the restaurant itself is great, and this experience does not reflect the quality of the place.