Livia F.
Google
Hotel Embajador
The rooms are beautiful, comfortable, and well maintained. However, the checkout experience was confusing. At the front desk I was initially told everything was fine and that I could leave, but moments later I was asked to wait for someone to inspect the room. This process should be better coordinated, especially since an incidental hold is already in place to cover any additional charges. With a smoother checkout system, the overall experience would be much better.