nyomanw581
Google
I like el hotel banyuwangi very much and i book this hotel through agoda and expect the same with banyuwangi experience, im disappointed. Arrived a bit late at night and my wife checking in, the room location we need to drive as its located at another building, after parking the car i found the room is not what i order through agoda, my order is superior with garden view and i get the parking lot view. While my wife having shower im going down to see and ask the reception, they said its upgraded bcause its fully booked and my choice of room is not available, i do not agree if it is an upgrade. Im tired after long hour of driving from bali and dont want to argue more. Get to shower and found it is not clean enough the shower wall and shower pipe.The bfast is fantastic with a great view and yes its full of people.