Lilian J.
Google
This hotel, at the top of an extremely steep hill in the El Yunque Forest was well built and attractive, the rooms well designed. But the description is totally inaccurate. We planned to relax for a few days exploring the "largest flower farm n the Carribean" advertised, and walking beautiful trails. There was NO flower farm at all, only some old irrigation pipes in the woods that hinted at the possibility that one existed in the past. There was a single trail into the forest, taking all of an hour if we walked slowly. The beautiful waterfalls of El Yunque are actually on the other side of the forest, a day trip away.
In addition, service was minimal and often grudging. The owner clearly was interested in our money more than hospitality. We paid an extra 20/night in addition to the $160 for a room for an extra person but found the mattress of the fold-out couch impossibly cheap and uncomfortable. In addition, after dinner the owner left for his own house in town and the guests were entirely alone, with no service or security other than four dogs. The dogs were nice enough, but barked loudly every half hour throughout the night at other animals in the forest. Other guests called him in the middle of the night to complain. Hot water was sketchy and breakfast cheap with a non-working toaster both mornings. The owner just kept putting it back out.
When we left after two nights, we paid $90 for a taxi to the airport, but the driver refused to come up the hill. To his credit the owner gave us and our luggage a drive down to meet the taxi, dinner was good and cheap at $13, and he makes a great cocktail which was welcome considering the circumstances.