Sage Pollack
Google
I had a really disappointing experience here. The prices were outrageously high, and the food did not live up to expectations. I came with a college group of 12, and unfortunately, we felt completely overcharged.
For example, one student asked for cheese on her potato and was given a single slice—only to be charged $3 for it. I ordered a Pellegrino, which ended up costing over $7. The food itself was just as underwhelming. We started with a salad with chicken. It had no dressing, and the chicken was extremely dry—all for $18. I ordered the tuna special, but they never asked how I wanted it cooked, and it arrived completely well-done, with no pink center at all. My coworker’s meat dish was also dry and barely edible. One student ordered a mushroom entrée that took an hour and a half to arrive—only to come out completely burnt. He could barely eat it, said it was one of the worst meals he ever had. Despite the long wait and poor quality, nothing was comped.
I attached a picture of my receipt for reference!
To make matters worse, the service at checkout was just as frustrating. The waitress/manager with a septum piercing was incredibly rude, both to our group and to the waitress who served us. She made an unnecessary comment about one of my students being in a rush—when, in reality, he had been waiting at the counter for 10 minutes just to pay. While I was still standing there, she even started berating our waitress, Sadie, in front of customers, which was completely unprofessional. She clearly was having a bad night and everyone could tell.
The only positive aspect of this experience was our server, Sadie, who was kind, accommodating, and truly did her best. She deserves a raise. Unfortunately, the overall experience was so poor that I cannot recommend this restaurant. Was the most expensive, and worst meal we had in Costa Rica!
