El MaPi Hotel byInkaterra

Although this is a large hotel with a rather corporate feel, it has a pleasant lobby area. Our room too, was nice with a large, comfy bed and a good shower, but no view. Meals were included and the food proved to be very good with a wide selection of tasty hot and cold dishes for the buffet lunch, a equally good 3 course dinner and a high quality breakfast including some nice fruit. Vegetarian and diabetic diets were very well catered for.||The bar was a bit expensive and the happy hour prices didn't seem to reflect the bargain advertised, but there's plenty of other options immediately outside.||Bag storage was well organised.||Whilst this hotel lacks a bit of character, we felt it was a good option during our short stay to visit Machu Picchu.

Room was spacious, but very basic. Robes were provided. Food for dinner and breakfast was better than average. Location is central to all. For those that care, there is no A/C. I usually like A/C, but left windows (really a sliding door size) open and I was comfortable. Stayed in October.

I see other reviews have been more favourable but I have to say our experience was not the best. We stayed only one night after a visit up Machu Picchu and whilst the welcome at reception was warm we were disappointed from thereon in. Our room was super large but sparsely furnished and felt cold & damp (I am never cold!). Maybe because the section where our room was situated was built into the stone rock - so nothing that can be done about that. The heating didn’t help and the sheets felt damp when we went to bed.||The bar area was not the most comfortable unless you managed to bag the settee. We had a drink and asked for our bill. I would like to stress here that we tipped EVERYONE on our journey through Peru - generously! But I did not like the waitress standing over us saying don’t forget to tip me and how much are you giving me! We are refined travellers and don’t need to be told how to conduct ourselves.||Furthermore at breakfast I noticed the uncovered fruit did not look appealing for reasons that probably can’t be helped if you leave food uncovered. I’ll say no more. The breakfast area could have been cleaner and our ordered omelettes given to someone else. ||Disappointing for a 4-star rated hotel.||The area where this hotel is situated is such touristy so only to be expected as no doubt pretty much everyone who stays is just passing through - no return custom for the hotel to worry about or build on. ||All the other hotels we stayed at on our journey through Peru were fabulous so just unlucky on this one occasion.

We had an early dinner after a long day travelling to Aquas Calientes from Lima via Cusco. Roger was our waiter and he was very attentive, helpful with a food allergy, and also went out of his way to describe various Peruvian fruits to us. The meals were delicious especially our limon pie. This restaurant is a great place to have a meal when visiting this lovely town.

I booked this hotel expecting a four-star experience, but honestly, I’m not sure what their idea of “four-star” is—or where. The only positive thing I can say is that the lobby looked modern and inviting. Unfortunately, that’s where the good impressions ended.||The rooms were nothing like what I expected. The bathroom, in particular, was unacceptable. It had a cheap clear shower curtain printed with messages about energy saving, which looked more like something from a budget motel than a four-star hotel.” The mirror tried to be quirky with phrases like “It’s 5 o’clock somewhere,” but it came off tacky rather than stylish. Worst of all, there was visible mold on the shower ceiling.||When I called the front desk to ask for a new room, they said they couldn’t move me and would just “clean it.” I explained that mold isn’t something you just wipe away, but since I was exhausted and only staying one night, I let them do it.||Then things got even worse. When I turned on the water to wash my face, it came out brown. I called again, and the staff told me that all the rooms had brown water. That was completely unacceptable—I was forced to stay in a room with dirty water and mold.||This was honestly one of the worst hotel experiences I’ve ever had. The lobby may look nice, but don’t be fooled. Avoid this hotel at all costs.

Went to the restaurant at EL MaPi and Roger was our waiter. Roger was so courteous and attentive. He recommended great food and drinks and definitely has us wanting to come back!|Our stay at this hotel was top notch and just what we needed after visiting Machu Picchu.

I was extremely disappointed with my stay. The lobby looked nice, but the room was far from four-star quality — four star where? There was mold on the shower ceiling, and when I asked to switch rooms, the staff said they couldn’t and would just “clean it.” Later, the water from the sink came out brown, and I was told all rooms had the same issue. Completely unacceptable and unsanitary — I would never stay here again and don’t recommend this hotel to anyone.

As a family of 4, we had a very nice meal here, which was included with our room. The meal consisted of a starter, main, and dessert; the food was very good and the portion sizes were perfect. Roger’s service was impeccable and made the meal even more pleasant.