El Mesala Hotel

Don’t expect anything good from this hotel it actually not a hotel but a hostel type.The management seems to think the Nile River is the only thing that matters, completely neglecting the cleanliness, maintenance, and hygiene of the property. Some staff members seem to assume that tourists are naïve and come from places where cleanliness isn’t a priority, so they don’t bother maintaining cleanliness standards. We stayed in room 301, and it had a persistent, awful smell in the bathroom throughout our stay, plus it was filthy. There were spider webs on the ceiling and a lot of mosquitoes and flies. About the food. We asked if they could prepare a nice dinner for us to try, and they promised it would be the best food. So, we placed an order, but despite their assurance that it would be fresh, it was served cold and definitely not fresh. As for the pool, I’d strongly advise against using it. We saw green algae floating at the bottom, which was absolutely disgusting. Although the staff might act friendly, that’s not enough. A hotel needs to provide both genuine hospitality and clean rooms to make the experience worthwhile. They even begged us for a five-star review, but when we refused, they got angry. Breakfast was the same every day, with no other choices offered. The local supermarket behind the hotel is blatantly scamming tourists, the prices was so expensive it is triple than the normal supermarket should sell. The old lady there told us that the supermarket actually belongs to the Mesala Hotel (or hostel). Luxor's attractions are amazing—that's the best part of the trip—If I could give half a star, I definitely would.

Amazing location and great price. Room I stayed in was large with a fridge and spacious closet for your stuff. There's a restaurant upstairs with lots of good options for food. Staff and owner were attentive and fun to talk to. Power did go out a few times but only briefly. Overall definitely recommend.

We chose this hotel after reading many positive reviews, but our experience was very disappointing. Upon arrival, we were placed in a detached part of the property, not corresponding to our booking. The room was dirty, incomplete, with exposed wires, and still in need of repainting. The bathroom was in unacceptable sanitary conditions. The package included breakfast, but for two consecutive mornings, despite our advance requests for takeaway breakfast due to early excursions, nothing was provided, forcing us to leave without any food. During the entire stay, the room was never cleaned: no daily tidying, no bathroom cleaning, and no towel change. When we reported this, the reception said that cleaning is only done upon request—a rule that was never communicated to us either verbally at check-in or in writing in the room. This is an internal rule of the hotel, not standard hotel practice. Furthermore, there was not even the usual door sign to request cleaning or indicate “Do Not Disturb.” The handling of our complaints was disappointing and unprofessional, with no apologies or real attention to the issues. I understand that many reviews are positive, but it is important to share negative experiences like ours to give a complete picture for anyone considering this hotel.

Perfect location to explore Luxor — you can easily walk or take short rides to all the main sites, which really helps you save on transport costs. But what truly makes this hotel special is the service: the staff are incredibly kind and helpful with absolutely everything you need. They make you feel completely at home. Highly recommended!

Budget friendly hotel with exceptional service staff! Scenic breakfast rooftop! I forgot my wallet and they couriered it within a few hours, really appreciate the effort snd honesty!

I didn't stay at their hotel but I ate 4 times at their restaurant. It was a pleasant experience to enjoy our meal at the rooftop and enjoy the view over the Nile. The food was delicious and we were charged a fair price.