Marcos C.
Google
The hotel is very well located, close to the city centre, the beach and the port. It has a modern design and a cosy atmosphere. However, the room I was given did not meet my expectations at all. The window was very small and there was hardly any natural light, so it was dark at all times. There are no photos of this DOUBLE URBAN room on the website, and all the ones that are shown have large windows and plenty of light. In addition, I was travelling alone and was given a room with twin beds instead of a double bed. In regard to the amenities, they do not match the standard of this hotel as the soaps are in dispensers, there are no bathrobes and only one small bottle of water is provided. The breakfast buffet was disappointing, with a rather limited selection of pastries and no hot dishes. The staff indicated which table you should sit at and in my case, I was placed on a sofa with a very low table, which was very uncomfortable for eating. There are many aspects that need improvement, and I felt that I was treated differently because I was young, with my overall experience not being considered a priority.