Carol L.
Yelp
I booked a two-night stay at El Tovar and was initially hesitant after reading several reviews calling it outdated, overpriced, and worn down. I'm happy to say my experience was the opposite. This is a charming, historic hotel with a lot of character and beauty.
Yes, it's old--but it's old in all the best ways. The lobby is stunning with rich woodwork, vintage decor, and a nostalgic, welcoming atmosphere. I was worried about musty smells or signs of mold, but there were none. It smelled fresh and clean. The carpet on the stairs could probably use an update--it's a solid color that shows every little spot--but overall, the hotel felt well-maintained and authentic.
I felt our rooms were well worth the price. Having lived in a 1926 home for 25 years, the bathroom in our room brought back fond memories. It had clearly been updated, but it retained that vintage charm, and everything was clean and functional.
One big plus: you don't need air conditioning at night. We opened the windows, and the cool mountain air--dropping into the 50s--was perfect. If you do this, just remember to close the windows by around 8 a.m. to help maintain that chill. We had no issues keeping the rooms cool. Our family had two rooms and both were comfortable and refreshing.
The gift shops were also a pleasant surprise--offering a great selection of unique and fun items at reasonable prices.
The only downside of our stay was the restaurant experience. You absolutely must make dinner reservations in advance--ideally the day before--or you won't get in. Our first night, we didn't have a reservation and had to eat at a nearby steakhouse instead. Thankfully, it was excellent--just two buildings down from El Tovar, within easy walking distance, and didn't require a reservation.
I did manage to book breakfast the next morning for a party of four, but the rest of my group decided to sleep in. When I arrived alone, another couple was waiting to be seated and told there would be a 30-minute wait. I offered to share my four-person reservation with them since I had three empty seats. Oddly, the staff refused to allow it. It made no sense, especially with the dining room only 3/4 full. I voiced my concern, and it seemed to make them uncomfortable--so they seated the couple right away, but at a separate table. My guess is that they were short-staffed in the kitchen or on the floor, which might explain the rigidity.
Another nice convenience is that the National Park runs a free shuttle system until 9 PM, with buses running all over the park and back to your hotel. It's a great way to explore the area without having to drive or find parking.
As for the location--it's unbeatable. Right along the South Rim of the Grand Canyon, it couldn't be more convenient. One thing to keep in mind: there is no elevator, so if you have a lot of luggage or mobility concerns, request a first-floor room. Also, the hotel wasn't designed with sweeping canyon views from most rooms--likely because the architect assumed guests would spend their time outside enjoying the views. That said, one of our first-floor rooms with two queen beds actually had a lovely partial canyon view.
Final Thoughts:
Despite a few quirks, I truly loved this hotel. It's historic, clean, welcoming, and in the perfect location. If I return to the Grand Canyon, I would absolutely stay here again--just with my dinner reservations made in advance!