Jim N.
Yelp
Our dinner at El Viejo Amlacen in Old San Juan was just OK. The service was hit and miss, with a major faux paux with the wine service. The food was also hit and miss, definitely not worthy of the price tag...
It's a beautiful space, small but cozy, nice chandeliers and a comfy feel. Nice bar area as well. As noted, the service wasn't the best, likely from lack of experience... all very young and constant confusion about seating in the dining room. We were moved after being mis-seated in an area where a reservation came in two hours later. The staff constantly shuffled tables and chairs around, arranging and re-arranging seating in the dining room.... literally every 5 minutes or so! Sadly, we were moved to a table where the live music set up literally two feet from the table. Once the music started, we could not even have a conversation. Live music OK, but way too loud for the small space.
The kitchen was equally disorganized... our sweetbreads were presented lukewarm and without much taste. We had the steak milanesa with the cream sauce and spinach... the steak was over-cooked and was modestly warmed when served. The grilled vegetables on the small weren't much better. Cookies and ice cream dessert were just OK. Simply put, the food was mediocre at best.
The service issue with the wine seemed like a bit of a bait and switch with champagne... the bottle we ordered wasn't available, so the waitress suggested an alternative from the menu, only the alternative wasn't the bubbles listed on the menu... it was another sparkling rose NOT on the menu, at 2x the price of the bottled we tried to order. Not sure it was intentional, again, it may well have been inexperience of the wait staff not understanding how to discuss alternative wine options.
In any event, a very disappointing meal, and left much to be desired for the price tag. Cool place, but the service and food do not warrant the price tag. Too many other good places in Old San Juan, we don't need to go back!