Nick B.
Google
I was contacted by a Stephanie Bartke, your IRB Specialist for help in finding a gage block set. She did not have much info on what your company required so I let Stephanie know she should re-group with her team and find out if they are looking for a specific grade, # of blocks, rectangular or square, steel or ceramic etc. and get back to me and I would be happy to help her. Without this critical information, I would not be able to assist her finding the right gage block set. By asking for this critical info, Stephanie said I was unhelpful, rude, unwilling to provide support and provided zero suggestions. All I did was ask her to check the specs on what your company requires and get back to me with the info needed to assist her.
Stephanie should not be so negative when someone asks a few questions when she reached out for help. Stefanie should not be calling people rude and unwilling to help when that is not the case at all. I would like to forward over my email correspondence with her to your team so you can see I was not rude at all and was tying to help her. Customer service may not be a good spot for her at your company.