Element Kuala Lumpur

Element Kuala Lumpur is quite different compared to others as the hotel occupies the top floors of the Ilham Tower. The lobby is at the 40th floor and the rooms are in floors 41 to 53. We were at the top most floor (53rd) but I would think that regardless of the floor, guests would have terrific views of the city from this height. Our Executive Suite has two rooms, two & half bathrooms, a very spacious living room, and a kitchenette to cook together with a microwave. The décor is modern and with plenty of electrical outlets for our gadgets. We ate breakfast at TRACE restaurant, located on the 40th floor & across from the front desk counters. Even though the selections are limited it was enough to get us ready for our KL sightseeing. We were not able to get the names of many of the staff we interacted but want to give a special shoutout to Diyana at the front desk who helped us make a reservation by phone for afternoon tea in another Marriott property; Joshua also at the front desk who made himself readily available for anything we might need; and the Chinese chef at TRACE in-charge of making eggs who was friendly and welcoming. The hotel has an indoor pool on the 39th floor with amazing views. There is also a fitness center but like the indoor pool, the size is limited. For anyone wanting to wash clothes there are washing machines and dryers on that same floor. The hotel is very close to the Ampang Park LRT station and about a 10-minute walk to the Ampang Park MRT station through an overpass. The MRT station is useful to go to Bukit Bintang. The famous Petronas Towers which can be seen from the hotel can easily be access by walking but since KL’s weather is hot and humid we just took the LRT to KLCC station which is only one stop away.

Beautifully designed and modern hotel located near the Petronas Twin Towers. The hotel lobby was on the 40th floor and has nice views of the city. Complimentary drinks and coffee machines are provided for guests at the lobby. We were upgraded to the one bedroom suite which was extremely spacious and comes with a sofa and a fully equipped kitchen. There are also two high resolution TVs in the living and bedroom with international channels. Very cosy and ideal for long term staying guests. There is a gym and indoor heated pool situated on the 39th floor for guests to workout and swim. The staff was helpful and friendly and we had an extremely comfortable and wonderful stay at this hotel. Will be back again.

I have been to this hotel for many times. This is an eco-friendly hotel. My previous trip was better than this time but overall it is good . Special, thanks to Jane for helping me to change my room to the better one. ||There is a swimming pool at the 39 floor. You can wash your laundry at the 39th floor as well but you will need to change the token at your 40 floor. ||The breakfast was quite good. This hotel has great view if you got the right room.

Had a brilliant experience staying at Element Kuala Lumpur, my son and I stayed for 4 nights and were very happy with all the facilities, the housekeeping especially was amazing! Every day our room was cleaned to a high standard with fresh towels, toiletries everything replenished daily. Breakfast was very good with an assorted variety of foodstuff. Overall I can say this is an excellent hotel and I would 100% return here next time I’m in KL! 10/10.

Lovely hotel in the heart of KL. Stayed two nights and loved it. My room was on level 50 offering sweeping views of KL"s skyline. The rooms are spacious with a microwave and kitchenette too. Service is warm and friendly and ordered room service a few times as well and the food was decent. They have a nice indoor pool with a gym and laundry too. Overall a great stay and will gladly want to visit again. Only problem in my stay was the lifts which took a little while to arrive and could be a problem during rush hour.

My short stay at Element KL last weekend was delightful. The spacious, comfortable room and the warm, welcoming and friendly reception team ensured a smooth check-in and checkout. The food at Trace was delicious, with a wonderful variety. Urlan was attentive and friendly. A standout highlight was the consistent, exceptional service provided by Farm Voon Ling whose outstanding professionalism, active engagement and exceptional service brought a unique and personal touch—not just to my experience but to that of other guests as well. Truly top-notch! She truly sets the gold standard for hospitality and is an invaluable asset to the team!

I had a wonderful 6D5N stay here. The room was big and clean and I love the kitchenette area. The Aircon was nice and cold. Breakfast spread was pretty good for price point. I would like to commend the front desk staff Joshua and Silvia who made my stay very welcoming. Checking in and out was a breeze as well. Will definitely be back here the next time I'm in KL.

Check in: Check in was smooth, i was checked in by Joshua, though hes new, he knew what he was doing. He greeted me with big smile, and , checked me in within 5 mins, thats considered fast. And I fee welcome by him too.||Room: I used 1 x suite night award to upgrade my room to a 2 bedroom suite, and they approved it, much appreciated. Room is huge, clean and the bed is comfortable. Though one of the rooms had aircon issue. the technician fixed it quickly. Water pressure was good too. However i was not happy about the 1 room can only request for 2 extra bug towels, and i was in a 2 bedroom suite and i inly requested for 3 bath towels (maximum number of towels i can request in the app), however they only delivered 1. I called the operator to remind them about i requested 3 towels in the app but was told that i could only get 2 big towels max, i told her that this rule is ridiculous, and i request her to give me a letter with their company letter head stating that each room only can request for two extra towels only, then only she promptly said that she will send the two towels to me. I am paying a premium to stay in the Marriott property and yet I’m being treated like I’m am staying in a three star local hotel. Marriott should definitely look into this.||Breakfast: the breakfast was just average, not many choices too, but is enough to feel my tummy.||Conclusion : I had a very comfortable stay, however Marriott should look into the two extra towel per room policy, even their app allowed to request for three extra towels.

We checked in last night and the place was very clean and welcoming. They gave us an upgrade from a 1 room studio to a 2 bedroom studio. Everyone here was so nice.

5 stars! Room is spacious, has everything you need. Front desk is polite. Service staff at the restaurant is very good. Attentive and fast. Value for money. Location is fantastic. Great for my needs anyway. Will I come back? Yes. I travel here for work frequently. This is my regular hotel. Used to be Intercontinental next door.

This hotel is new and clean! WiFi is complimentary! Every room has a microwave, a refrigerator, utensils, bowls & plates. Their bar now became my fav place to go in KL! The bartender Mr. Black offered great hospitality with his company and the bar is cozy & quiet. It is by the lobby on 40th fl; drinking with the view is absolutely phenomenal! They do offer the "Relax" hour with free finger food, wines, beers & soft drinks 5-7:30pm from Mon to Thur. What can be better than free wines!? I can't wait to come back here again! Since they are fairly new so there must be something to be improved. But it won't change the face that I'll stay here when I come back to KL! I didn't have hot water for shower and called the front desk several times for this issue. I had been waited for the maintenance for over an hour. They kept telling me they were on their way but just didn't show up. The shower was fixed but I hope it could be done faster.

Modern hotel with nice amenities ( great pool). Our room was swanky and very spacious. The beds were cleaned and comfortable. It is the most comfortable beds we slept in during our trip to Malaysia. Staff was attentive and nice. The bonus is they have a self service laundry for 10 ringgits. It is located near the pool.

I would give 7 stars if I could! The Westin Element opened less than a year ago and the moment you step into the lobby on the 40th floor of the IB Tower with the stunning view of the Petronas Tower, the open air kitchen and bar and the beautiful artwork, you know you booked the right place. The room are large and every one of them has a view. All the rooms are above the 40th floor. On the 39th floor, there is a large pool, lounge, fitness center and self-laundry machines.

A beautiful contemporary state of the art high rise by Norman Foster is Home to about 10 floors dedicated to the Element hotel, which is equally exquisite in an understated modern design. The staff, especially the front desk, are extremely attentive, and an excellent full spectrum breakfast buffet was one of the best in terms of selection and quality. Will always be my go-to choice in KL!