Element Orlando Universal Blvd.

Great bang for your buck! The location is near both theme parks (Disney and Universal) and near 2 shopping centers which offer several food, drink, and entertainment options. The hotel offers breakfast in the morning with a great selections. Steven at the front was always pleasant, willing to go above and beyond, and provided several recommendations. He was extremely helpful and exemplified a passion in customer service. We would definitely come back to this hotel and would enjoy seeing Steven’s friendly smile again!

I was in town for work and this hotel was close to my location. But I got much more then the convenience of it’s proximity to my clients office! I was met by Stephanie at the front who was very welcoming but not just welcoming, above and beyond courteous to help me get settled in. I parked my car for the night and met Steven! Steven is definitely who you want at the front door to give you that family feeling! I saw it over and over with every customer, you are family here! The room was nice and clean the breakfast was good and hot. The lobby area is great and very modern. It was my first visit last month and needless to say I will be in Orlando again tomorrow and will be staying at the Element! Stephanie and Steven get ready for more beignets! Just a little something to thank you for you exceptional customer service!

Great service from Steven! Steven Daniels was super helpful during my stay. He’s the guy who handles the parking, and honestly, he made everything so easy. From the moment I pulled up, he was friendly, professional, and just really on top of things. Every time I needed my car, he was quick and super polite. You can tell he really cares about doing a good job and making guests feel welcome. Little things like that make a big difference when you’re staying at a hotel. Thanks again, Steven — you were awesome!

We had a good experience staying for 4 nights. Staff are very friendly and helpful. Great location with food and activities within walking distance. Basic cleaning is done every other day and does not include making the bed. The breakfast is terrible! I recommend purchasing a waffle maker for guest to make fresh waffles and to offer individual yogurt instead of tub yogurt. Parking is a bit steep and they do not offer shuttles to the theme parks, so paying $25 at the hotel and $30 at the park is a lot for parking each day. Consider lowering the price.

Good location and plaza, the hotel room on itself is very nice but when I went to lay down my bedsheets were WET and cold and very unpleasant especially after a rainy night. I assume someone didn't dry them well, mistakes happen though I wish it didn't happen. Comfy place otherwise. Vast option lists for the TV and the view from the window is nice

The rooms were so nice and clean pool was open till 9 but I stayed in till 930/10?? And you’re allowed to grill outside in the pool area! Best part of All of this was our buddy Steven Daniel’s ! He was so professional and super chill!! His vibes and aura made every day such a great experience! You could tell he loves his job and making people feel welcomed ! Which he did ! 10/10 do recommend!!!!!

Being a Motor Coach Operator, the hotel was in a great location. The staff were very friendly. Especially the valets, Steven Daniel’s and the other gentleman were extremely patient and kind. The rooms were nice and the breakfast was good. The only criticism was car parking was great, but Bus parking is in the rear of the hotel with no entrance back into the hotel. So you are forced to walk around to get into the building. Otherwise great.

The hotel was very nice. Front desk staff was friendly and warm. Special mention of Steven Daniels who met us as we pulled up to the hotel. He was funny, friendly and very helpful when it came to us asking for buses and other transportation.

Fantastic hotel in a wonderful location. Rooms are great and quite the breakfast buffet. The lady who checked us in went to Arkansas, and was so pleasant. The two ladies today, Shameka and Step were fantastic and set me up with a complimentary bicycle.

This Element hotel is right next to ICON park and actually shares a lot with it. I came into town and had to be near ICON park so we decided to stay here and it was the best decision. Parking you have to pay for valet or for self-park and self park was the easiest for me. You still have to walk across the road that is the entrance for both but it wasn't too busy when we checked in so this wasn't too much of a problem. You can also always drop off items and then choose to park later so it's a bit easier if you have a lot of luggage. The lobby was clean and bright and the front desk staff was super friendly and checked me in fast. It's easy to navigate with the lobby to the right and the elevators straight past the front lobby. My room was super clean and even had a mini kitchenette with a few cabinets, a sink, and a mini fridge, which I found as a nice surprise! The bed was comfy and bathroom was pretty spacious with a sliding door, which was a bit different. They had complimentary breakfast included with the stay which was nice! Overall, a great hotel to stay at if you're in the area and want to be super near ICON park!

Reason why I chose this hotel is because yea it was decently priced. But also it said NEW Externally unhappy with our stay here. First off when you walk In. Yes the lobby is clean and esthetically pleasing. But if you look closely all the sofas and chairs have stains on them. The carpets have stain them. We were booked into a room king suite. On the 3rd floor. Toilet had stains on it. Our bedsheets were dirty. The floor has marks stains on it. Our bedsheets were dirty. Scuff marks all over the walls. And when you take a shower the water drips onto that metal thing you have and that's all you hear. Drip. Drip. I called the front desk to complain. She offered us a new room. On the 7th floor. As soon as enter. extremely musty!!! Smells like it's been locked for months and no fresh air. Omg and the ac is so loud. Horrible. I will never stay here again. This is why you pay extra for a nice, clean hotel so you don't have to deal with what I am going through. Downstairs the lobby is fine. Customer service is good as well. But man. The hotel is not it for cleanliness. You pay what you get. Will never stay here again

I should have read the reviews... I booked a room for two nights for a business trip. My king size bed room, 203, was horrible - the vents (two) were blasting down straight on the bed. The A/C blast was so loud I could not sleep. Then when I got up to change the temp setting, I stepped into a puddle of water - the fridge was leaking. The shower had a body wash and a shampoo container - no hair conditioner. The rooms are small and spartan, the pool is nothing to write home about. Parking is $24 a night - the parking lot is not even next to the hotel. The price per night came close to $400 - definitely not worth it. The only reason I have a two star rating is because the staff was nice and helpful - I got a different room for the second night.

Stayed here 6 nights & all went well. My king suite was super nice ... bedroom separate from the living room & kitchenette. Hotel entrance very nice with plenty of room & seating to socialize with friends. Wasn't impressed with their breakfast ... 2 out of 5 stars. Best part ... LOCATION, LOCATION, LOCATION! Walk out the door & you'll find anything you need just steps away. Would I stay here again? Absolutely!

For the price the rooms are actually really nice, the atmosphere was nice and the staff was cool, except one guy who didn't wanna tell me the total with the security deposit before I even paid. Regardless my wife and I had a great time and we will be coming back!

It was less than a perfect stay, but I'd certainly return and try again. The location is awesome, the rates were fair, and it's a cool building. When we arrived and checked in I requested a room with a view of the wheel and they were able to make it happen. Unfortunately that room wasn't quite ready. We found a semi broken toilet seat, toilet paper holder, and some stains on the couch. That was really the only hiccup other than breakfast. It's hard to complain about a free breakfast, but even for a free hotel breakfast this one was sad. Maybe it was a bad couple days down there as the food varied both days, but was very limited. Not even any fruit one day. But...free. The location is awesome! You're right in the fun part of Orlando. It's lit up like Vegas, fl around there and there's a ton to do! Plenty of restaurants, bars, entertainment all around. On this trip we were going to Disney, I'd love to stay here again and just walk around the area.

We were stranded in Florida due to hurricane Milton so we decided to stay in Orlando for safety. We stayed two nights. It turned out being the right choice. The staff was so unbelievably friendly and accommodating, even though they too, were experiencing a hurricane. They did their best to provide us with everything we could need. To be specific- Hector and Stephanie! Amazing people!! Thank you for your wonderful hospitality during this hurricane! The kitchenette was amazing for cooking since all the surrounding places were closed. The bed is comfy! The hotel is clean. The ONLY complaint I have- the rooms are SOOOO HOT! The room only goes down to 68 which seems ok but it was the temperature that makes the AC just ever kick on- so there was no ventilation. I went down to the lobby and it was nice and cool with fresh air, then back up to my room where I felt like I hit a wall. Multiple times I had to prop open my door to get some air flow. So if you could adjust the temp control to allow you to go below 68- that would help. Overall- it was a wonderful stay!

While I am loyal Marriott person (typically 100 nights a year at their properties) and have stayed at Marriott properties around the world, I haven't had much personal experience with the Starwood properties which Marriott acquired. And to be honest I have never even heard of Element hotel by Westin, so I was really curious. I found the property to be excellent, and considering the low price (although it's mid week and in the middle if COVID in a high tourism area without much tourism) I am really impressed. The rooms are nice and comfortable, and Sara at the front desk an absolute delight. Plus, it is immediately next to Icon park which is fabulous! Next time I am in the area I might just skip over the traditional Marriotts I usually frequent and come back to the Element!

PERFECT LOCATION!! pretty much walking distance from all the places to eat!! Close to Top Golf and Indoor Go carting and all the theme parks. The room was SUPER NICE!! Very clean. The hot water did take about 8 mins to fully get hot. But overall my experience was wonderful and the staff was super sweet! And THE VIEW OF THE WHEEL WAS GREAT! PROS - super close to everything specially food! - pet friendly -nice staff - has a E-Key - can check in and put on the app - great view of the wheel -has a full kitchen including fridge, dishwasher,microwave, sink cabinets and stove. -gym - beautiful down stairs sitting area CONS - the stairs doesn't have a key to get back in - The hotel is pet friendly but you can only bring one dog. And there is not a lot of grass area for them. - ANTS! I've never been to a hotel that had ants specially when I was on the 4th floor.. I had my food out and I put it in the microwave not noticing it was covered in ants until after I finished warming it up. But our first night there we had two ants in the bed but didn't think anything of it. Normally at a hotel if you drop food or crumbs there are never any ants but not this time I was extremely surprised. Other than that my experience was great!!!

I really wanted to love this property: it's located in the heart of ICON Park, has a great view of the wheel, and has a beautiful lobby. But they are definitely missing several key things. -no private parking for hotel guests. It's literally wherever you can find a spot within ICON park. -we were upgraded into a suite, which sounds nice. However, toilet seat was broken (and I mean the lid was laying in the floor upon arrival), there were stains on the chair and couch, and the toilet paper holder was broken. -breakfast is one of the worst I've seen. Options included bread, 2 hot items, instant oatmeal, and cereal. Bathroom review: it's nice and the lights are bright. I've already referenced the broken items. The vanity is nice and the shower is updated and a walk in. However, the water pressure is non existent. Body wash and combo shampoo/conditioner available inside the shower.

Horrible unsafe experience. We stayed at this property from 11/30-11/31. Upon check in, I had to step out of the room, leaving my wife there. When I returned, my wife was all shaking and nervous because a man with a hotel card had opened the door. She screamed at the guy and ran to push the door and get the guy out. The guy never knocked on the door, even though there was a do not disturb sign on the door frame. Upon learning about the situation, I went very upset to the front desk, the housekeeping manager showed up, and after letting her know the situation because you never know the intentions of someone opening the room door without permission and mentioning that I would have defended my wife who is almost 60 years old, she got very defensive and aggressive and indicated that she didn't feel that her employees were safe, I returned very upset to the elevator where there were two employees and the housekeeping manager who's name I understand that is Jannette Rosado, ran after me and asked her employees to exit the elevator. I got back to my room where my wife was still nervous despite her having taking her blood pressure medication a moment ago. I called the housekeeping manager just to let her know the extent of the situation to which she took the call with no empathy. To cover her back, she called me later aggressively indicating that she was going to call 911, despite me asking her not to do it as my wife had taken her medication, a crew of around 6 men from rescue showed up at our door, my wife had an EKG on the bed and her blood pressure was still at 170/70. We felt afraid to leave the room and stayed locked except to receive an uber order, as we had to cancel a dinner with our son who we don't get to see much. We had stayed at this hotel various times and this is the first time in our lives that we have experienced something so scary at a hotel.

This Marriott property is disappointing. I'll start with the good. Customer service was excellent. The front desk staff were friendly. The administrative team were helpful and pleasant during my stay. Also, the fitness center has exactly what is needed for a great workout. It's small but has enough equipment for a good fitness routine. The hotel room was disappointing. The bed looked as though it was slept in, the sheets were ruffled upon entry to the room. There was also an empty water bottle in the kitchen space that was previously used. With good faith, I cannot recommend this hotel for a stay in Orlando.

Not a safe place to stay. Our coworker had someone enter her room, open the safe, steal her money and left a pair of men's underwear in its place. The hotel manager and staff not only didn't care, but didn't even bother to speak with her or my company. We called the police and filed a report, (the police took the underwater), yet no hotel staff or manager bothered to be involved or follow up.

Checked in and my room was beyond dirty. I have never had so many issues in a hotel before. Hair was all over the empty body wash bottles, hair was all over the shower wall, floor was sticky, hair all on the floor in the corner of the bathroom, blood on our washcloth, dirty towels were tucked under the sink, half used roll of toilet paper, room was sooo muggy the whole time, comforter was not changed because there was gold flake's everywhere on it. Almost like someone picked their nail polish off. Asked staff to come in and re clean the bathroom, all she did was wipe the shower door. 4 days ago by and they completely ignored my request for my room to be cleaned. They finally show up to " clean my room" and all they did was give me a roll of toilet paper and took my dirty towels and bag of trash and LEFT IT INFRONT OF MY DOOR along with another rooms trash that had used tampons on too of the bag for everyone to see. Then they charged me $150 for my service dog after we had said it was a service dog. That's against the law. It was literally one thing after another. So mad i paid to stay here.

Hotel was in a good location. I booked a 2 night stay with points, however the cash prices seemed a little high for a brand that is supposed to be more budget friendly. Breakfast was ok but nothing extraordinary. The room was clean and spacious.

It is 30 and I paid for a suite and pay $267 for it. It's not worth the money that's a ridiculous amount of money to spend for one king size bed and that's it. Price is ridiculous so unless you like wasting your money, then go ahead and come to this place. The kitchen is OK. The bathroom is OK and it is clean, but I'm disappointed that I did not have a suite with a bedroom and a separate bed for a friend, it said I have a king size bed and a pull out sofa and God only knows what's underneath the sofa here but we're not gonna find out

Terrible service !! tourist beware this place IS NOT handicap friendly the parking attendant named Stephanie was very rude to our family when we asked for help she gave us misleading information and was on a mission to remove our van from the parking ramp extremely scary and frightening experience

Staying here was to keep our trip in budget. But honestly I wish I would have just paid the extra hundreds to stay at a nicer hotel and closer to Disney. The whole reason why we are out here. Only thing appealing is the lobby. & that's if you're not really looking to detail. Staying on a weekend where they are having a festival right across at icon park..... big mistake. We have one of the rooms facing icon park & it's almost midnight & the music is blasting . How could they even allow something like this right across from a hotel. I'm expecting no sleep tonight. Front desk Told me the festival concert should end at 11, & it's 30 minutes past & don't sound like it's stopping soon. The room had an odor right when we walked in. Not like smelly, but more like stuffy/musty kinda smell, I assume the carpet. Now days I feel like there should be no carpet in any hotels. So unsanitary. Only reason why we picked this hotel was because we stayed at the same one in Anaheim California. But it's so different. In many ways. This location needs for sure needs better cleaning service.

RED FLAG - MAJOR WARNING on parking and staff misleading clients. After reading about no parking, I called to understand parking, and I was told 'there is plenty of public parking available next to the hotel, in front of the hotel and a parking garage'. I have a large vehicle that will not fit in a garage, I ask specifically about open parking and was told there was a larger area across from the hotel and next to the hotel that is shared with area businesses. What they did not tell me is that on weekends that area is roped off for private use. On my first nights return to the hotel, after driving around for 25 minutes, I called the front desk. One staff member did offer to give me his parking space when he got off work at 11pm, but he also explained that I could move the cones and park because the restaurants could not legally block the public parking area. 50% of the lot was blocked off, and he told me they have this problem all the time. I ask if I would get towed, and he didn't know, so I tried this, and had a valet stand in front of my vehicle blocking access and threatening to call the police. I finally talked another valet into letting me park in a blocked area. That valet told me this happens every weekend and that Element hotels continues to lie about the access being public, that the land is owned by the restaurants and on weekends it is regularly blocked. On my return the hotel I was so frustrated and ask them to help me by getting me access to the neighboring hotel (also owned by Marriott) paid parking (I didn't mind paying), or access to the open area in front of the hotel. The manager on site, Sarah, was polite, but repeated the same corporate mantra about how they don't do that, that the parking is my responsibility. I explained that I had called and clarified this situation prior to booking my reservation, and again, she offered zero assistance in finding a solution. Then I ask for some assistance in finding another property to transfer my reservation, at this point I was angry, tired and frustrated and was just looking for some help. She offered no assistance, told me they would not charge me to cancel my reservation, but they can't transfer or make any calls for me. I did move to the Element on International Drive, but I had to manage everything and be checked out early, Sarah would not even offer me a later afternoon check out. When I called Marriott Bonvoy they suggested I ask the GM to call me and discuss the situation, that customers should be offered some help. When I checked out, I ask Sarah to make sure the GM called me. After 5 days and no call from the GM, I called the hotel again and spoke to the assistant GM, Lee. Again, the same corporate line was given, with apologies, but no credits or anything offered to me. The attitude remains that they don't offer private parking and that a large public parking is available. He told me they are very transparent, and that I should have read all the reviews. When I explained that I had called and was directly mislead by staff, and there was no mention of the public lots being blocked every weekend, he simply repeated his same line, and politely ended the conversation. He may comment that I was rude to him, and I may have been, but the attitude at this hotel remains that parking is guest problem, no matter what. So even when I called with direct and specific questions, I was mislead. This is the first hotel I have ever complained about, and as a former heavy business traveler, and retirement job as a Tour Director (Collette, Road Scholar and Story Land and Sea) that is saying something. Do not stay here if you need to park safely.

Not up to pare with Covid and cleanliness! When I initially stayed here in October 2020, the hotel was excellent! This time February 2021, horrible, finger prints all over the appliances. Dirt in corner on floor, hair on toilet and under bed sheets. Broken glass or something in sofa bed. Called down to front desk was advised room was noted as cleaned, well of course but it isnt. Someone came up and wiped the broken glass and brought trash bags since there weren't any in the trash cans and laundry bags since there weren't any. No one ever apologized. Housekeeping just entered our room the next day while we were away and left more hair all over the room, although housekeeping services were suppose to be suspended due to Covid.

This property started out ok, could have received 4 or 5 stars if not for a noisy 24-hr club and breakdown in customer service. First the noise from the neighboring club - not exactly their fault and I did not confirm what came first, but the strip mall behind the hotel does look older than the Marriott properties clustered around it - basically all the north facing rooms, the odd numbered ones, get the thumping noise of loud music when I was trying to sleep. The front desk staff member at 1 am was not surprised about the noise, and I was moved to a south facing/even numbered room. That was better, but it did require packing up and moving when I should have been sleeping. The following morning, I told the staff persons that I was not amused with the late night move and at the very least should have the agreed to but ridiculous parking charge waived - they did not - and that my room did not have a hair dryer. I was promised to get it "quickly", but it took over an hour and finding Stephanie, head of housekeeping on my floor to get long after I had showered. I selected this property because my previous Element experiences, and Westin Hotels being one of my favourite chains - but this has soured Element for me.

I cannot say enough amazing things about staying at the Element. The location is perfect for exploring Orlando and finding endless activities and excitement! My daughter and I came here for NYE. We had been traveling all day and were exhausted when we arrived at 1:30pm. I asked if I could check-in early, and Krystal (she is the kindest and most genuine young lady) quickly checked my room and confirmed it was steady. I've never been to a hotel where they would even consider looking, they usually say no have to wait until 3pm. The pool is clean and has a great view of the Ferris wheel. Everyone that we've encountered during our stay has been exceptionally polite and helpful, but Krystal is stellar! She connects to the clients and makes sure they feel at home during their stay. Best NYE ever!!

Five elements of nature: Earth, Water, Fire, Air, and Space. However one more element was discovered on my trip back home to the city of Orlando and that is The Element Orlando. As the five elements surround our very existence, the city beautiful of Orlando would not be iconic without this sixth Element. The hotel shares space with the world famous Icon Park. Therefore, you have fun places to eat such as Sleuths Mystery Dinner Shows, Mei Asian Chinese Buffet, Charley's Steak House, Kings - Orlando, and The Orlando Star Flyer all within walking distance. And I mean literal walking distance from the hotel. Parking was not an issue when I stayed, but during the weekends I can predict capacity based on location. Don't panic, a convenient parking garage is next to the plaza in case you have problems finding parking. Check-in: When you first arrive, there is card reader on the left side, just a side note: you must use your room if no one is at the front desk. I actually like this feature for security purposes. I was greeted with a warm smile and hello from Taylor. She asked if she could help me with anything. For clarification purposes, I arrived at the hotel around 2:30PM on a Thursday, and as many of you know, check-in typically doesn't happen until 3:00PM. Taylor addressed my concern and stated my room was available. Taylor even went a step further and upgraded my room without my request because of my reward status on Marriott Bonvoy. If you aren't a Marriott Bonvoy rewards member, I suggest you download the app and participate in all the rewards (late check-outs, room upgrades, behind the scene events, and you can even use points for free nights). NO I'M NOT KIDDING. Anyway, back to my review, Taylor asked me for an ID and card I will be using for my stay. She also stated due to COVID housekeeping has limited hours and if you need additional to toiletries or towels. Taylor also stated evening receptions which include complimentary beer and wine has been suspended due to Miss C (COVID). Breakfast is a grab-and-go meaning possible muffin, yogurt, granola bar, or piece fruit. Coffee is delicious in the morning and it's contactless. Now for the room. I'm speechless. The room came with a stove, refrigerator, water filter, plates, mugs, and kitchen cookware set for your use. Plasma TV is big with a 90 degree turn for view while laying on the bed or doing homework in the mini office space. Beds were very comfortable and room temperature was to die for. Plus having a water filter to use after a nice workout makes all the difference in my book. The hotel does have a peloton bike available for use, so if you're like me and enjoy a rise and ride workout don't miss this opportunity. The hotel also offers free bike rental to use around the city. I did end up requesting more towels from Lee and he made sure I received them in a timely fashion. I witnessed Lee call in the request on his radio, and he assured me I would receive my towels within five minutes. And he was a man of his word. Taylor also greeted me when I returned from my adventures at Disney or Universal and seems to want to know how the day was at the parks. This made my whole experience because someone actually went above and behind to make an experience magical! Check-out: Fast and efficient Make your magical experience at Element Orlando! Happy Yelping, Ricky

This place is awful. Took 2 days to clean the shower (which wasn't clean upon my arrival). The elevators work sporadically. The laundry room was closed. And there's a party going on next door until 2:00 am so loud that I cannot hear the TV in my own room. I've stayed over 100 nights this year in a Marriott and the local management wouldn't accommodate me to an open room to avoid the noise. Avoid this place like the plague- total fail.

We stayed during COVID19 and the hotel was so clean and the staff was so friendly. Adrienne at the front desk was the sweetest and was so so so helpful. What a great value hotel! 10/10 would stay again.

We booked this hotel last minute and it ended up being amazing! The employees were very friendly and the hotel itself was very clean. Our room view was the The Eye which was really cool. There were plenty of amenities in the room as well.

This was a 5 Star review. We stayed with this hotel the other night and had no issues I read it at five stars! We booked this next day through their website. We arrive after driving al day at 9pm to be told that they could not find the reservation. We sat and waited to be told that they are fully booked and there is nothing they could do. Couldn't refund us, we have to call and try to get a refund ourselves. Couldn't offer to transfer is to another Marriott hotel. Basically told us to leave and we were SOL. Adrienne at the front desk was completely rude and not personable. The GM ignored our phone calls. Stranded in Orlando trying to find a hotel to stay at 10pm, nice!

I booked this hotel room for a birthday night out because I work in the area and saw the Element being built. The Pro's are that it's Updated, New, Clean, Big TV, Comfy bed. The Con's were: There was barely any customer service. When I first got there, I was locked out because there wasn't anyone at the front desk. The room is Tiny just enough space to walk around the bed. There was nothing in the room like coffee or tea I know that with Covid there are new expectancies but then there were open packets of tea for everyone downstairs and when we went to go have some there was no water. The person working at night seemed like any question was a bother, the person the next morning saw us and gave us a flat bye. Just not an inviting atmosphere all around. They made it seem like the view was amazing but it's mostly just parking lot after parking lot oddly enough there's no dedicated parking for the hotel. I like having a parking pass or hang tag usually but the person at the front desk said we can park anywhere. I work nearby and if the parking lot gets filled you will have to look further and further away it almost reminds me of looking for parking in NY, not having a specified parking space is inconvenient. The pool is in a very awkward open space and maybe needs some added privacy some how, it all feels like a really rushed layout. I really wanted to love it and wanted to enjoy my birthday but I think it's way over priced for the room, space, and customer experience.

the hotel inside is fine. the parking is the worst i've ever seen from a hotel. we had to drive around for 35 minutes looking for a spot. if you have a car there are plenty of other hotels: avoid this one.

So let's talk about the pros. The hotel is very clean, the kitchenette in the room is great, it has a fridge, microwave, sink, dishwasher, plates, stove top and flatware. The hotel is located in heart of Icon Park. The bed is comfortable, and the shower has great water pressure. Now let's talk about the cons, it's a fairly basic hotel, you aren't going to get a lot of amenities. There is no coffee maker in the room, which is odd, because there is just about every other appliance including a toaster. The pillows are entirely too soft, you have to fold them to get any sort of shape. There is absolutely no hotel parking. You are sharing parking with Icon Park, so prepare for a lot of frustration. Not only are you fighting for a parking spot which could take upwards to 30 mins, once you do find one and you are walking to the hotel, you have to dodge cars that are not paying attention that nearly hit you, and god forbid if it's raining. There is no covered walkway. The pool is also oddly placed, everyone on the street and shared parking lot can see you at the pool, really no privacy. All in all the hotel is a basic clean hotel, good price, great location, no bells and whistles, with little to no parking. I've never seen a parking situation like this at a hotel. Quite frankly the hotel should be embarrassed by the parking situation.