Tanishka S.
Google
We stopped at this café during a family trip (7 of us) and spent around $300 on food and drinks. While the food itself was acceptable, the overall experience was disappointing due to the staff’s attitude.
The service was unwelcoming and came across as rude. One staff member, Hobe, in particular, was extremely unfriendly and lacked basic hospitality. Simple requests, such as asking for tomato ketchup, were refused, which felt unnecessary and dismissive.
The hot drinks were also very poor in quality — my hot chocolate was so bad that I had to throw it away.
I strongly believe that staff are the face of any café, and no matter how good the location is, poor service ruins the experience. As this seems to be the only café near the visitor centre, it felt like the attitude reflected a lack of concern for customer satisfaction.
Unfortunately, I feel I wasted my money. I won’t be returning and would not recommend this place, especially for café drinks.