Kourtney V.
Google
Ordered (and paid for)a jacket last month. Was told they didn’t have the jacket in stock, but they would let me know when it was going to be in. I’ve sent at least three emails asking for an update and have received nothing UPDATE: We were FINALLY able to get someone on the phone- we told them we wanted a refund and they agreed. We ordered the coat from another vendor and received it. WEEKS later, we received the coat from Eli & Ella Rose- we returned the coat and requested the refund they promised. We have not heard from them since. If I could give negative stars, I would.