B9567HWsimonb
Google
We found some of the staff to be unwelcoming and unfriendly. Breakfast was delivered in a thoughtful basket, to the room. However, the contents were disappointing. The croissant was bite-sized and the rest of the contents were uninspiring. We were promised "Ella's sunshine baskets, yoga mats, filtered water, coffee & tea, Two Chicks welcome cocktails and Merlin's afternoon tea. We didn't see or get offered any cocktails, the water jug was always virtually empty. None of us could get the tea/coffee machine to work at all, and there were only a couple of flavoured teas on offer. The afternoon tea consisted of some packs of biscuits, apples and oranges. The coffee/tea machine was still not working. Half way through the night, our air-con stopped working (room 5) and we had a very uncomfortable night from then on. Our stay was definitely not worth the £405.00 price tag for two rooms for one night!