Emily2488
Google
We stayed here for 5 nights after getting the ferry from Santorini, I knew if wanted to stay in Elounda after staying here many years ago and from the moment I found this hotel online I knew I had to stay there! I went with high expectations due to the amazing reviews and they were 100% exceeded! ||From the moment I booked, the service we received was amazing! With any questions i had answered promptly. Ritza also organized a taxi for us from the port and kept in communication to ensure we had arrived off the ferry all okay! Once we did arrive, we were met at the taxi and given a very warm welcome from Ritza, we were also given a lovely beach bag to use at the pool which was a lovely touch! The studio room we wanted wasn't available on the first night so we stayed in one of the apartments then moved to the studio for the rest of our stay, the team made this a very smooth and stress free transition for us! Ritza also added me to what's app and said I could contact her throughout our stay, this proved so helpful for any questions we had, as well as recommendations of nice beaches etc!||Our studio room was absolutely perfect, I was not expecting so much space as well as the nice seating area out the front that even had two sun beds. It was really lovely!||The pool area was spotless, with comfy sunbeds and amazing views, the food and service at the pool bar was 10/10, a massive shout out and thank you to the lady who's name I have unfortunately forgotten but she did a brilliant job;the food was so yummy, the service efficient yet warm and friendly!||Breakfast was also very special and we looked forward to it each morning, the home baked goods were so delicious and they were very attentive to my vegetarian requirements! The breakfast menu was extensive and we did a good job of trying most of the items between us, all so delicious! The whole ambience at breakfast was really relaxing also with Kostas and Natalia being very attentive, it was my birthday while I was there and my husband provided some balloons etc which they decorated my table with and also very kindly gifted me a bottle of wine which was left in my room! ||It really is all the little touches, the incredibly slick and organised nature in that it's ran and the real family feel of this hotel which absolutely makes this such a unique experience, I have never stayed somewhere like this before and can see why there are so many return customers! I have already recommended this place to several friends and family!||Thank you so much to all the team for the most perfect 5 days!