Embassy of the USA

My sister lost her passport over the weekend. The embassy is closed on the weekend, but we went early on Monday morning without an appointment (we still emailed regarding an emergency appointment beforehand) and they were quick to respond Monday morning before 9 am (when they opened). Very quick. The usual wait is expected to be three hours, but we were done in around 2 hours. As long as you have all your documents ready, very quick and efficient. Just do make sure to prepare all necessary documents and set an emergency appointment beforehand, otherwise they may not let you in or the wait will be much longer.

This place is a godsend and the amazing employees who work here are all rockstars. I lost my passport before my flight home. I was in Nice at the time and decided to fly to Paris to secure an emergency passport. It was one of the best decisions I’ve made because I was in and out in under three hours - in time to make my new flight on Monday afternoon. There were a few things that really made this experience stand out: 1/ The staff were so kind, efficient, and reassured me they’d do their best to ensure I make my flight. This was not a DMV-like environment. It was also my birthday and the staff all wished me a happy birthday! 2/ The facility is conveniently located and has a €4 Photo Booth to expedite US passport photo requirements. This saved me a trip to an external vendor which I’m sure saved time and money 3/ Overall efficient experience. It did take three hours end to end, but given the volume of people seeking help, it’s as efficient as it gets. If this happens to you, rest assured the staff will do their absolute best. Some tips: + Showing up as early as possible helps + Check the website for what items you can bring into the building. Luggage, large bags, laptops etc aren’t allowed I’m so grateful for the employees who helped me today. For any of those reading, thank you!

Lost my passport on my flight and airline was slow to help. I emailed Embassy and they gave me clear instructions for an emergency passport, quick appointment and skipped the line. Began paperwork at hotel at 9 am, appointment at 10:30 am and emergency passport in hand by 11:30 am. The staff were very helpful and reassuring during a very stressful situation! Thank you for saving my sanity! 😊

Super helpful, and the service is surprisingly incredibly impeccable. Especially when compared to the French administration. I had made a mistake when my 2nd child was born in Paris and they fixed the issue for me and it was easier than ordering from French Amazon.

Refused emergency assistance to a US citizen trying to get home with his 3 year old daughter. Called, was told to come asap for an emergency same day passport, then was refused entry once there, and told to "take an appointment and go through the normal process". Absolute joke of an embassy. Flew to mexico, talked to an actually competent person at immigration, and got through the border. You should be ashamed of yourselves.

Paris: Estimated passport renewal time was 4-6 weeks. It arrived in 3. Make sure to have your docs in order!

It was fast and the people working there were professional.

I had a very positive experience here when I went to renew my children's US passports last week. The gentleman who helped us was very kind and friendly, as was the woman who charged our credit cards for the fees. Here are a things to be aware of: 1) Come with patience and come prepared. 2) Most everything in your bag will be taken from you upon entering the building, including your cells phones and smart watches and even lipsticks, lotions, etc... so leave as much stuff as possible at home/hotel. This will speed up the security process. 3) Do not bring in a laptop or anything large. They will not allow you to bring it in. 4) Do not bring in food or drinks. Once you enter the building, there are two vending machines with drinks and snacks. I believe they take cards, but best to bring a few coins. 5) If you have children, bring pens and papers for them to draw. You might be waiting a while. 6) If you forget to bring your photos or your self-addressed stamped envelope, they have machines there that can help (however, don't rely on those! It IS, after all France and you never know).