Emerald Square Mall

My friend and I went walking around inside of the Emerald Square Mall, which was evident that it is a dying mall. Several escalators were not running,  and the elevator near JC Penny was also not working.   Luckily, there was a working elevator and escalators working in JC Penny. I believe there were more vacant stores than there were occupied. On the top floor, Boston Pita Cafe, Thai Kitchen,  Ari's Lemonade were the only places to order food  in the food court area. I really hope this mall gets revitalize.

The monthly sportscard show, one of the largest free card shows in the country, packed the entire parking lot this weekend. The few restaurants remaining in the mall profited from the foot traffic the show brought. It is quite plausible that show will fill the entire bottom floor, or even bleed onto the second floor. If that happens, it will be a strong revenue day for all successful merchants in the mall. That outside the box thinking will be key--consider WHAT PEOPLE WANT that Amazon and Walmart don't have and you can restore this mall. Comicon theme on another day of the month???!!???? International food vendors??????

Falling apart stores closing down 99 percent of second floor is closed only just jc penny and Macy's and victories secret as well as H&M are holding the mall opted It's sad """ EASY FIX BUT THESE PEOPLE WHO RUN SIMONS MALL WANT MORE MONEY SQUEEZED OUT OF THE STORES. TILL THEY CANT DO NO MORE.. TRUTH THESE MALLS CAN HOLD BUSINESS. LOWER THE RENT .... MALLS ALREADY MADE THEIR BILLIONS OR EVEN TRILLIONS SO BACK DOWN THE RENT.. STUPID

What a classic mall that has had a major downfall. Though a couple of good stores are still open, the Emerald Square really lacks tenants.

This mall still has a few good stores but mostly it's a ghost town. 80% of the shops are empty. However the ones that are there are offering Christmas deals. It's sad to see this mall die but you can still find deals here.

There is almost nothing left at this mall, other than Macy's and JC Penny. I was able to purchase a gift card at LIDS (which is actually still open). The escalators don't work and there wasn't a single holiday decoration anywhere. Really sad to see.

This mall looks like it's in the process of shutting down for good. There's about 10 or so stores still operating, and the food court only had 2 restaurants in business. 3 levels and so many empty spots where stores used to be. I was able to find something to buy with the stores that are left in this mall.

Average mall with all the basic stores like Macy’s, h&M etc. Many seem to be closing shops but like the ambiance.

I really only went to check out my friends new restaurant. She is selling Caribbean cuisine in the food court on the third floor. A lot of the stores in the mall are empty. There was very few cars or customers there. I'm hoping her business does well considering like I said, the mall isn't very busy. However this enables you to get your walking things done get actual custom service from the employees in the stores that remaining because of the fact that there isn't that many stores in the mall. It could definitely do with a revamp or repaint or something to bring more like to it but I'm not really sure if that's gonna be possible. But as I said, hopefully her restaurant helps to bring some more business back in. There is no actual Caribbean cuisine in the area.

What a sad story. When I was 12-13, Emerlald Square was all the rage. It was the it spot. Now it is a shell of its former self. There are legit about 15 stores still open across 3 levels from the original 70 some stores. While still clean, it is a depressing environment. Soon to go the way off the dodo, I would encourage everyone to take one last gander or walk around and relive the memories.

The mall is super sad. Every time I come multiple escalators are broken down, and more and more stores have closed. Only saving grace of the mall is the kids little play area outside JCP. My little girl loves it, and I love grabbing a pretzel at auntie Anne's.

I can totally understand where the other 1-star reviews come from. Many closed or empty stalls inside this mall. They do have a medium-size kids play area. They offer a map of the mall online, which is convenient. 3 stars because it serves its purposes for now, where lots of people came in for return and exchange that need to take place in-person at specific retail stores. A large parking lot area for shoppers. It's easy to navigate, so a solid 3-star from me!

I kinda hate Newbury comics. So I got this album I got itzy Cheshire. I already had the album just not that version. There were all inclusions but the staples were facing the wrong way()wtf. It looked like someone ripped it open I told it back they said it was something little like no it was not. Me and my dad came back got our money back. The guy that was at the cashier kept saying it was no problem it just a cd. It is not just a cd there is cards in there like if the members,posters, and other cool stuff and I hate ask why is it on sale for 24 when it was 31 like make the other versions be 31 one "if it was just a cd".

Recently moved to the area and discovered Emerald Square Mall. I was a bit apprehensive about checking it out after reading some of the reviews. However, I was pleasantly surprised. I think it's a great mall. Being able to grab a parking spot without any issues on a Saturday is always a win for me. They have a decent variety of stores, including Macys. You're not going to find all the designer stores you would at other malls, but it works.

I am sad to leave two stars because I love the mall and how not busy it is. A lot of my favorite stores have been shutting down. It's sad to see a childhood mall start to go. One side of the escalators don't work so you have to go to the middle to use the stair case which isn't convenient. It's sad I always preferred going to this mall over Prov because of the convenience.

I've been going here for years. It's never really busy, which is a good thing. But at the same time, not so great for the businesses. There's a nice mix of stores but there has been some new pop ups and closures too. And for some reason, there is something always wrong with the escalators when I go and I would have to resort to taking their scary stairs which you can see through it to the ground when going up lol other than that, it's a decent mall.

I came to pick up an online order from JC Penny. Just shut it down already. There are hardly any stores or eateries. It was quite depressing and sad. The mall era is dead, not sure why/how they are trying to hold on....

Went to Spencer's for an ugly Christmas sweater and got there at 10am with the understanding that they opened at 8am. When you look up Spencer's online it says that this store opens at 8am. The store door was slightly opened and the employee in the store was scrolling the internet. We had to ask what time they opened in which she replied '11am, but I'll probably open at 10:30.' She did not come to the door and explain the situation or provide any decent customer service. Will shop elsewhere in the future. Do not recommend.

This mall is mediocre. Many stores have died out, and it is not the best mall. Like 50% of the mall is closed stores. I recommend adding more businesses. A popular store is windsor and I think it would be a great addition to the mall. Although Lulu Lemon is a high end store with expensive items, a lot of people buy things from there, another great addition to add. Some more shoe stores i'd suggest, "laced" they're a hype shoe store that contains the latest shoes and the hottest items on the shoe market. This whole review is a recommendation.

Half of the escalators are out of order. Gotta walk from one end to the other to go up or down. No two next to each other work it's either up and walk all the way to the end Togo down. Never again and half of the place is empty

Half the elevators don't work and the a ton of escalators are broken. You basically have to take the stairs or walk from one end to the other to find an elevator. My mom has a walking disability and she had to walk all over the mall to find a working elevator to which we ended up leaving because she couldn't walk anymore. Horrible for people with strollers, disabilities, wheelchairs etc. the mall really needs to be filled with more stores and places to eat it used to be so lively and fun and it's gone really downhill.