Emeraude Kivu Resort

This place is a wee gem on Lake Kivu. It has a lovely restaurant and stunning views over the lake. The rooms are clean, comfortable and have a lovely balcony. Food and drinks are good, reasonably priced and great service. You can swim in the lake also. Customer service was amazing and the staff really went above and beyond (including helping us to fix a flat tyre!). Really lovely place to stay and highly recommend it!

Just had a wonderful stay at Emeraude . Very peaceful and quiet, perfect for relaxation. Comfortable room , the staff was friendly, and the lake view was amazing. Highly recommend for anyone looking for a calm and restful getaway!

Nice hotel with a lovely view of the lake. Staff were all nice. Absolutely beautiful gardens, nicely maintained. Room nice with a comfortable bed and sufficient size. Location was beneficial for attractions we wanted to see--chimpanzees and Colobus monkeys. Dining area on balcony was really nice, again facing the lake. Food was good but a better would have been nice.

Arguably one of the most beautiful and Tranquil Settings in Africa if not the World. I have seen Lake Tahoe, Loch Ness in Switzerland, Lakes in South America and USA but none come near Kivu. The Hotel Emeraude Kivu is perfecly situated to view the Mountains in DRC or some of the 250 islands of the Lake on the Southern End. Service is good and Eugene Ruteragama is a Conservation legend. Its Owner managed.

Very obliging. Waitress competent and professional. We stopped in for a cold drink and felt so welcomed that we stayed for lunch. Varied menu. Good food, reasonable prices. We enjoyed the view. Seemed to be a lunch spot favoured by some local business people.

Amazing location on Lake Kivu with stunning views from rooms and the restaurant |The staff were wonderful esp Daniel in the restaurant Eugene and Jean the owners were also delightful|The rooms we had were beautiful with very comfortable beds, glass windows and double doors leading out onto balconies with jaw dropping views over Lake Kivu It was like Switzerland at a fraction the price Bathrooms were adequate but could do with renovation Good pressure showers |Lovely manicured gardens|The restaurant at the hotel had a great menu and a fabulous chef Fresh tilapia from the lake a must if you like fish |Very well positioned for Rusizi Post 1 about 5 min away by car if you’re intending to cross over to Bukavu, DR Congo

We loved our two night stay here while we were exploring Nyungwe National Park. The staff are top notch, the rooms are spacious and comfortable, and the views are spectacular. The food was also really good and decently fast service compared to other hotels we stayed in during our tour. Don’t worry too much about the mosquito nets - there were some mosquitos around but not too many and we didn’t get bitten during our stay. I highly recommend this hotel if you’re looking for a place in the area!

What a gorgeous place! We stayed here as a backup after the original hotel booked by our tour agency filled up. Every room has a view of Lake Kivu that is amazing at sunset. The restaurant has a nice deck as well and an option for a packed lunch if you have a busy day. I also found the room offered more amenities than your average hotel, like an in-room phone for room service, a mosquito net on a track around the bed, and some basic amenities in the bathroom. Only complaints is that the wifi was spotty and pretty much only worked in the restaurant. And there is no in-room AC or fan, so we woke up in a hot sweat in the middle of the night.