Jamie Harrison
Google
A Beautiful Stay with Exceptional Service at The Emery
I recently stayed at The Emery for four nights and had a fantastic experience overall. The hotel itself is absolutely beautiful, with a chic and stylish atmosphere. While the room decor leans on the darker side (deep burgundy walls), it actually made the space feel cozy and perfect for a restful night—especially paired with the incredible blackout shades.
One major highlight of my stay was the service. The staff here are truly impeccable. In particular, I want to mention one standout employee i believe her name is Layla. Layla was truly everywhere during my stay—in the best possible way. I noticed her constantly on the move, assisting guests, answering questions, managing tasks, and somehow doing it all with calm, professionalism, and genuine warmth. She carried herself well even while multitasking in what I can only imagine was a very fast-paced environment (it looked overwhelming).
What really set her apart was a moment when I asked about a first aid kit for a hike I was going on and was told the hotel didn’t have one readily available. Without hesitation, Layla made me one herself. That kind of thoughtful, proactive service is incredibly rare and speaks volumes about her character. I travel 160 days out of the year so this is the service I absolutely expect and NEED.
The entire staff at The Emery were wonderful, but Layla truly went above and beyond. Her attention to detail and ability to care for multiple guests without missing a beat left a lasting impression on me. She's the kind of person who makes a good hotel stay unforgettable as well as the rest of the staff.
Giulia, the hotel’s Italian restaurant, also deserves a shoutout—the food was phenomenal! Eat here!!!
If I had to make one suggestion, it would be the addition of a pool. That would’ve made a great stay even better.
All in all, I highly recommend staying at The Emery. Beautiful design, delicious food, and WORLD-CLASS service makes it a memorable experience.