Emma

WORST HORROR story in any Hotel in Any country. So i arrived with my Wife and it was -10 degrees, freezing. After parking far away and walking in the cold, the night security answered and did not let us in, he barely explained why then stopped answering us. After waiting 40 minutes in the cold we gave up and went back to the car and called Expedia. Expedia did not issue the refund because the Hotel kept lying to them and told them that they have no problem Accommodating us which is an obvious lie, just for them to keep the money. This institution is a Scam and I must warn everyone about this !

At the end of our long vacation, our stay at Hotel Emma was delightful. The room was spacious, airy, tidy, had a frig, (a microwave in the hotel lounge), and did I say spacious? There was coffee and tea (plus little snacks like cookies) in the breakfast area, plus on one of the 2 floors of the rooms, a shared library/lounge which itself had some of those snacks as well. These were open all (or almost all?) of the time. A lovely, lovely place. Our room (all rooms?) overlooked the central pedestrian street in front. The hotel personnel were incredibly friendly and helpful. And the breakfasts were good, even in the context of Scandinavian style. For a dinner, the hotel gives a recommendation and a discount to the restaurant/pub Dalwhinnie practically below the hotel. This was an excellent recommendation; we really enjoyed that dinner. And the discount! We were grateful that neither harsh stinky chemicals nor perfumes or air fresheners were used in our room (their use is common and cause for an instant headache). Good wifi. I would stay again, and I highly recommend Hotel Emma.

Right on the main shopping promenade. Our room was quite large looking down at the street and very cozy. The breakfast was very good and not to busy with lots of room. The staff was outstanding- so welcoming and friendly. English speaking was perfect. We had a great time. Highly recommended!

we were there yesterday. the serrvice is great, the breakfast was top and very tasty. the rooms are big with modern tv, phone, sofa etc. the furmature is a mix of old and new. the bath could be better ....we liked to stay there and would do it again. a tipp, keep in mind the breakfast room is a little bit small and sometimes it could be full. well done hotel Emma

Had a very nice stay at Hotel Emma friendly efficient staff, beds are super comfy, rooms warm. Great location, 10 min walk from the train station and winterpark. We were really impressed with the huge selection for breakfast and all the local goods for sale in the reception, umbrellas if you need them, free coffee and biscuits, complimentary toiletries in the rooms. We would stay here again.

We spent one night at Hotel Emma on a recent driving trip around Sweden & Norway. The hotel is a small B&B along one of the main pedestrian areas in Ostersund—a delightful town. Rooms are spacious and bright, with big windows looking out onto the lake. The staff were friendly and helpful, and there was a good breakfast available in the inn’s clean, comfortable common space. Overnight parking is available just up the road at the tourist bureau.

We booked over phone and got a room, even though arriving after closure of the reception - and not even knowing if we would be able to arrive that day. The hotel is nicely located in the central pedestrian zone, in a building that seems more than 100 years old. Our room had an oriel with three windows to the main street and was still silent. The furniture was nice and comfortable. Very nice breakfast with waffle-iron and various local specialities. Public parking at the tourist office, ca. 100m away.

This hotel is a delight. Friendly and welcoming, and loads of lovely touches, like earplugs in the bedside table (although they were not in any way needed since it was very quiet). Breakfast is magnificent - huge choice, with fresh juices. We didn't have time to visit the gym, but it's a great bonus. Highly recommended!