Empreinte Hotel

Best of the seven hotels we stayed in on our road trip. Reception staff very helpful, and all spoke fluent English, which saved them from my best franglais! Room was well furnished, clean and modern. Dog friendly with treats and bed provided for the dog! Well positioned for river walk just across the road from the hotel, and easy walking access to town centre. We booked car parking space, which is just down the road from the hotel. Complimentary bottles of water when we checked out. Would recommend.

Although the view over the Loire was beautiful, the room was not ideal: the beds were too soft, the design of the rooms a bit odd and we had the bad luck to arrive in spider season, which resulted to many spiders being in our room. It’s nice that the spa and sauna are included in the price, but the facilities are far from what someone can expect from a real welness. It looks more like an installation someone would place at home. A decent and convenient stay if you want to be in the city center and have a nice view, but expensive if you look at the total picture. We paid 154 EUR for a night.

I would unfortunately not recommend this hotel. It does not live up to its four star rating. We were given a room off the lobby that had no hot water and no air conditioning. The front desk staff said our water wasn’t hot because everyone in the hotel was showering at once. Even if this were true, not my problem. The excuse offered for the air conditioning was non existent. They said there was nothing that could be done. Although the staff was nice, they were young and lacked the sophistication of a more seasoned staff. Our first floor room sat on a busy road and we could hear the cars as well as the music the cars were blasting all night long. We requested to be moved, but there were no rooms available. No amenity was offered as good a good faith attempt at restoring our confidence. Breakfast was meh. Thankfully our stay was short. I will not return.

Shower leaks all over the floor. We had to roll up a town and wedge it between the door and the shower basin to keep it from flooding the entire room. Room was hot and stuffy, someone was fighting outside so opening the window was a bit rough. Staff was exceptional and the town is beautiful.

There are so many positives about the Empreinte Hotel: a perfect location right on the river and the Loire a Velo bike path (windows are well constructed so we didn't hear any street or river noise) and just steps from all the sites to see in Orleans. The staff are very friendly and helpful and very accustomed to having bicycle travelers at the hotel. (They have secure bicycle parking next to the hotel.) Breakfast is a huge buffet in a spacious room with everything you could possibly want. Our room was a little small/dark, but in good condition and perfectly functional. And as others have mentioned, the very modern bathrooms were carved out of the room space and the walls do not go all the way up to the ceiling. That can lead to some "sound effects" but nothing to trouble us after 45 years of marriage!

Our arrival was very late in the evening, but the friendly receptionist Julia gave us a warm welcome and took care of our luggage. There is a private parking lot in a building next door, or the entrance to the public parking building, Les Halles, is right next to the hotel. The bar was still open, and we had some red wine brought to our room. It was too late for us to use the hotel spa. The room was on the second floor with a direct view of the Loire, which had little water. To our delight, we saw several birds in the river the next morning, such as the great egret, common tern, and kingfisher. The room and bathroom were modern, with harmonious furniture and colors, and the bed was very comfortable. I would especially like to mention the breakfast buffet, with a variety of fresh products and a very large selection of fruit, cheese, charcuterie, eggs, bacon, cereal, yogurt, juices, and bread. The Earl Grey tea was excellent, as was the cappuccino. The hotel is located south of the old town and pedestrian zone, on the Loire River and the Loire board walk. The cathedral and the Jean d'Arc monument are just a 10-minute walk from the city center. This 4-star hotel is priced upscale, but it also delivers value for money. I highly recommend it.

After arriving from a long plane ride I was given a room off of the lobby. The room was very nice in appearance and large by European standards. I tried to take a shower but there was no hot water and to add insult to injury the air conditioning did not work!! I spoke with the staff several times but they were unable t fix either problem. A 4 star hotel should have found alternative accommodation. I had a 37 mile bike trip the following day without any sleep. Did I mention the noise coming from the passing traffic on the street. I would give them a negative ten rating if I could!!! I travel often and have never complained nor written a negative review. DONT STAYHERE!!!

Fantastic! Thank you very much for a great time! Great location with a small private parking lot and outstanding breakfast with some of the best Croissants I ever had. The whole place has a good vibe and a nice ambience. A great choice in Orleans.