Encantada Casa Boutique Spa Hotel

Highly recommended accommodation. The rooms are clean. The staff are very attentive. Continental breakfast is amazing, everything fresh. Availability of coffee, tea or coca is 24hrs. The view of the city from our window was breath taking. The spa is affordable and staff (Ruth and Susy) are very professional, and attentive to what you would like to get out of the massage. Laundry service and luggage storage is a bonus. Less than 10 mins walk to the center (Plaza de Armas). Going back is another story because it is uphill and the altitude sickness can be annoying, but doable and just a little more than 10 mins. Walkable to every POI.

The Encantada is tucked away on a quiet street. It is not accessible by car so be prepared to walk a bit with your luggage (many hotels in the area are like this). The rooms are a bit small, especially when coming back from a trek with wet gear) but cozy and comfortable. Our bed was very comfortable. The breakfast was tasty with fresh fruit, homemade bread and great avocado. Eggs are made to order. The two best things about the hotel, in my opinion, are the outside garden and spa services. There is a lovely patio with grass and comfortable chairs that overlook much of the city. It is quiet and peaceful. The spa services are wonderful. Ruth and Florela are professional and so very kind. Both my husband and I had massages after our Inca Trail trek and it was heaven. I would highly recommend. The massage services are on the fourth floor of the hotel in a beautiful room that was perfectly set up and ready for guests. Overall, it was a very good stay.

I stayed here with my partner, and our experience was wonderful. Maxim was extremely helpful and attentive — he took time to chat with us, showed us the map, and gave us great local tips. He’s honestly one of the best hosts we’ve met! The hotel itself is lovely, in a great location, and all the staff were friendly and welcoming. What I value the most is not the luxury brand of a hotel, but how it delivers — and this place truly exceeded my expectations. Highly recommended!

We stayed here for 2 nights in August. This hotel is tough to drive to, near impossible really. Taxis are able to navigate the super skinny roads and single lanes with two way traffic. There is absolutely no parking nearby either. So if you are traveling by taxi, then this place is fantastic. It’s a great location surrounded by heaps of cute coffee shops, restaurants and markets. Every person that works here is kind, friendly and helpful. Max took great care of us and made sure we had transport to the airport, plenty of bottled water, plenty of Pisco Sours, and was just overall helpful and friendly. He has obviously been trained in excellent customer service. The restaurant on site was surprisingly good. We had the Lomo Saltado & Pumpkin Soup & Pasta Bolognese. Everything was very tasty. There is also a comfortable seating area in the lobby, lovely seating area outside over looking the city, and don’t forget to check out the 4th floor outdoor patio. Best place to get a photo of Cuzco. I had a great 90 minute massage as well. It’s a very small spa with two massage beds in one room. They will do a single massage but obviously would prefer 2 at once. I would absolutely recommend this place if you are traveling by foot/taxi. This is in the San Blas neighborhood and it’s a good walk down to the Plaza Del Armas and a steep walk back up. So you should be pretty mobile and able to get around without assistance to stay at this hotel. It’s 4 stories and there is no elevator. The circular staircase is somewhat narrow. Staff will help you with your luggage of course.

A good location with easy access to the square and Sacsayhuaman is also within walking distance. ||Staff were really friendly and helpful. ||Rooms are spacious and perfectly comfortable. The hot water bottle was a nice touch as evenings can get chilly. That said, a fridge in the room would have been perfect to keep drinks cold. Or even access to a water cooler to fill up (less plastic too!)||Rooms can be a little noisy as they are all off a central staircase and people are arriving and leaving at all hours. If its of concern maybe a higher floor room would be better. No views over the city from our room, but the terrace and balcony are a bonus.||There was plenty of choice at breakfast with omelettes cooked to order. Very enjoyable. We also had an evening meal at the hotel which was very good.

This hotel is a unique gem of a place. Peaceful area beautiful views. The welcome we had was the best. Warm and friendly. We had our very heavy suitcases carried up the stairs.|The food was a bit slow in coming at the restaurant but very good. |The best bit was the hot water bottle in the bed. It's so warm and cosy.|Breakfast was excellent, too. Excellent hotel definitely would stay again

Me and my boyfriend had a 1 hour deep tissue massage here and I highly recommend it. Ruth & Fiorela were very professional and welcoming and the massages were fab. The space was lovely and the view of Cusco was incredible. Costed approx £30 each and was worth it for the quality experience.

We will write a review about the hotel in general when we leave (which has so far been great), but just wanted to leave a positive comment for Ruth & Fiorela who gave myself and my sister in law an excellent leg massage after our multi-day trek. We were very tired and achey, but these lovely ladies made the experience very relaxing and enjoyable. A fantastic leg massage, cannot praise them enough 🙏