EnHotel Zakopane Kuźnice

We had a truly wonderful evening at this special restaurant. Everything was perfect – the food, the atmosphere, and the warm hospitality. Each dish was amazing – the creamy mashed potatoes, the fresh fish from the region, and the perfectly cooked schnitzel. You could really taste the love and care in every bite. What made the experience even more special was the passion behind it all. The chef personally brought the food to our table and explained each dish with great enthusiasm – a rare and beautiful touch. The service team was incredibly friendly, attentive, and welcoming. We felt truly taken care of. This is not just a place to eat – it’s a place to enjoy, to feel, and to remember. I can truly and warmly recommend it to anyone who loves good food and heartfelt service.

Having travelled halfway around the world to hike in the majestic Tatra Mountains, I couldn’t be happier to have En Hotel as my sanctuary at the beginning and end of each day. A most stylish lodging in the middle of nature and trails. Easy access to Zakopane town and amenities with restaurants and minimart nearby. Most importantly, En is a very stylish boutique lodge. Simple and elegant in every aspect right down to the details. It has to be experienced to appreciate the thoughtfulness that had gone into the maintenance and management of this place. Please do not expect a standard hotel or BnB. It is a classy accommodation for the discerning guest who values simplicity, serenity and tasteful sensorial hospitality. Love the non intrusive but considerate attitude of the staff. Breakfast is amazing. Loved every minute of my stay.

Wonderful hotel. Beautifully design, attentive staff, delicious food and a great selection of wines and spirits. We spent 4 days in this hotel and it was one of our best hotel experiences. We also took advantage of the saunas and booked a relaxing massage. Great place for a romantic stay.

Restaurant review only. While the menu is rather short, all types of food served are of very high quality. Have dined there twice: once with children, once alone - and I can strongly recommend the experience. So refreshingly different than the city center of Zakopane which I hate. Escape the crowd. Book your table there. You will dine in quietness and the nature. Just watch the price tag as the place is really expensive.

We had a nice stay at Enhotel, the location is beautiful and the sauna facility is nice. The restaurant had good food. The rooms were nice and clean. However, there is room for improvement. The service and information provided can be greatly improved. For the price point, it may not be worth it. The website is more focused on storytelling than on providing useful information for the visit. Because this is a remote hotel, it is necessary to have all the information before you arrive. The website does not state that it is walking distance from the biggest attraction in the area - the gondola up to the peak of the Tatry Mountains. The website also inaccurately shows the Enhotel parking area in the middle of the woods, so we did not know where to park our car. When we called the desk they didn't clarify and told us we would receive a Whatsapp, which we never received. This left us confused and we ended up using paid parking at the bottom of the mountain and paying for a shuttle to get up to the gondola which could have been avoided with accurate information from either the website or the front desk. Another grief we had was with the dinner service. The hotel is remote and their shuttle service ends at 8pm so you are basically forced to use their restaurant for dinner unless you eat an early dinner. They included a 13% gratuity up front (very uncommon in Poland), which was completely undeserved as the service was incredibly slow. The service for the restaurant was understaffed - the waitress was the receptionist from the front desk. It took us 20 minutes to be acknowledged and to even receive a menu and 50 minutes passed by before we received our appetizers. Meanwhile the restaurant only had 3 active tables. We felt a bit trapped for the price. In summary, the hotel is nice but the service was not worth the price point of the hotel and restaurant. Please note the parking situation is not bad although very confusing. Be mindful that you will have to eat at their understaffed restaurant unless you eat an early dinner, which I would recommend.

Wow, what an amazing stay. Besides from the fantastic interiors and views, what really made our stay was the staff. Special thanks to Carolina, Agnieshka, Greg, Patrick, Michal, Janek, Roman, Christian and Natalia. The hotel is so lucky to have you guys, you made our stay so comfortable. It felt like we were with family. I recommend this stay to anyone travelling to Zakopane. Felt like heaven. So appreciative. Thank you

Beautiful place to spend a few days. We spent a week with our 8 month old baby recently and the staff couldn't have been more caring and considerate. The food was also exceptional. Particular shout out to Roman for looking after us and recommending many great wines.

I stayed at this hotel from October 22-24. I booked a room 2 weeks before the trip. When booking by phone, I indicated which room I was booking and that we needed parking. I made a 20% deposit. The day before the trip (October 21), I called to clarify how much was left to pay and they told me the price, higher than the one they announced in advance, higher than the price on the website. The argument was that you can’t book parking by phone, but no one said about this. But why is the price with parking on the website cheaper than the final price that we were forced to pay? The administrator was rude to us and refused to give her name for the review. Upon arrival, although we were polite, she gave us the cheapest room, while we paid for a granite room. And she lied that these were the same rooms. Although the one she gave us did not have granite. as a result she gave us the keys to our room but the vacation was ruined. a wonderful hotel, fashionable design, wonderful location, and all this work was devalued by one person. an older woman, blonde, did not tell us her name. I do not know how one can behave like that. I hope the management will not ignore such an attitude towards guests. our vacation and nerves were ruined. all the other staff were wonderful and the service was 10/10. The first video shows the number she gave us. The second video shows the number we booked.