Kai Mac
Google
Sad to see how awful this café has gotten over the years, its a far-cry from what it used to be and has gone downhill so badly.
The food and drinks have gone down-hill in quality, the server at the counter made me adjust my order over 3 times since they were unable to fulfil them, they wouldn't make a gelato milkshake, but would gladly make a thickshake despite the gelato being visible in the ice-cream counter right next to the register?
The fettucine that I ordered was swimming in sauce, it was not thick or creamy, it was watered down with barely any taste to it, this is disappointing considering the past times I've went here the fettucine is creamy and flavourful. The only flavourful part of my watered down fettucine was the sprinkle of parmesan cheese on top.
The overall vibe of the restaurant was horrid, the back area which used to be maintained was in disarray with chairs all over the place, and the entire mood of the cafe felt depressing. The cashier staff felt incredibly disinterested and bored, I felt unwelcome with their tone and attitude in how they served me, the only saving grace was the waiter who was kind and polite and treated me nicely despite my terrible experience.
PLEASE NOTE: At the time of my review they do charge a credit card surcharge, and a holiday surcharge too and did NOT have any posted notices on the door, front counter and staff failed to notify me of this surcharge and the only way I known there was a surcharge is by checking the receipt receipt.