Enjoy Punta del Este Resort y Casino

A beautiful hotel by the lagoon. Rooms are spacious and rustic. Plumbing can be confusing as the faucet takes time to spring into effect. Water pressure is mild. Breakfast is decent with a large room overpowering the selection of food on display.

Horrible experience, I booked a room with a king size bed with a view to the marina, and they gave me a crappy room on the third floor with 2 separate twin beds with a horrible view to a roof. I asked nicely for a change on the room because they had made a mistake, and they are still looking if there is any other available room since yesterday. They are arguing that there has been a mistake on their system and there is nothing they can do at this time, and asked to check back at the front desk tomorrow. It’s not acceptable that a 5 star hotel, give this unsatisfactory answers with no solutions.

Great location right on the beach. Staff were super friendly. Easy walk to the beach and coffee nice restaurants .. casino downstairs brings entertainment to your doorstep

Nice lobby and casino. The restaurant service is very good but what ruins it is the rooms. Especially the bathrooms. I cannot believe it’s five stars.

Hotel has a casino and live band who plays great music on the weekend. |Rooms are a dated but nice and clean. Planning on visiting again.

I never thought a single ATM machine could end my trip — but it did.||While staying at the Hotel Enjoy in Punta del Este, Uruguay, I was advised by casino staff to use their ATM machine to withdraw USD (since they don’t accept Uruguayan pesos to gamble — who knew?). Moments after inserting my American credit card, the machine swallowed it and displayed a cold “Out of Order” message.||I begged the casino and hotel staff to help recover my card. The answer? “It’s not our machine.” Turns out it’s run by a third party. No access. No override. No urgency. I was told maintenance comes once a week. That card was my only source of funds.||On my way back to the room I met a person who just had the same experience. ||No card, no cash — no choice. I had to cut my trip short and fly back home to California.||I’m an experienced traveler. I’ve been to dozens of countries. But I never imagined that a simple ATM, located inside a luxury hotel & casino, would trap my card and shut down my vacation — with zero accountability from the businesses involved.||Travel tip: Bring a backup card. And avoid that ATM like the plague.

I’m in one of the rooms not updated yet. Excellent as always.

My husband I just left Enjoy after being there a week. We had a wonderful time. Great pool and restaurants there. Would definitely stay there again… but would come when it is still in season so more places and amentities would be open, especially the beach club, nightclub, and pool area.