ladylaj
Google
We were very disappointed with this hotel. Booked a Superior Private Pool - upper floor. The room was OK, but certainly not superior, in my opinion. Room 301. Pool - needs attention and the way positioned, directly facing car park with no "obscured glass" open to all to see everything - no privacy - quick easy fix - "obscure the glass frontage"! Provided was "bean bags" and no sunbeds?? Bazar. Bathroom needs good "steam clean" despite the "housekeeping team" doing their best, this needs something beyond daily cleaning. Had some issues with members of the team, seems like some members, dont want/should not be there. Housekeeping team, Silvana and Angoles ( sorry for the incorrect spelling) are very customer focused and positive, with a warm welcome. Food good. No atmosphere and lacks "soul" Cannot recommend this hotel, very little positives.