Enterprise Rent-A-Car

The staff were lovely and very communicative. The service was professional and knowledgeable as well. They fit me into their busy schedule last minute and got me a wonderful, clean midsized CX-5 Mazda. Best Enterprise location in the metro!

Enterprise was completely friendly and courteous. The got me set up and on my way very easily. The same was true when I returned the car. Rates where just fine and fair. I will be back when I need to get a car in the future.

Great Urbandale location, weekend hours and most of all a really great team. Everyone there is so friendly, attentive and caring. I was really early today and while waiting I witnessed everyone doing such a great job working together as a team or serving the customers so well. I’ve worked with Maia and Trey a couple times with 3 rentals there in the past 2 months since my car keeps breaking down They are so friendly, thorough, caring and with my stressful situations can make it such a fun and enjoyable experience. I’m a newer Enterprise customer now, as Hertz in Urbandale has bad customer service, car availability and hours, just go read the reviews 2.8 vs 4.3 for Enterprise. Thank you for running such a great location and to everyone for doing such a great job, I’m always completely satisfied. Hopefully next time I’m there it’ll be for a fun road trip, not car repairs.

Excellent location. Great staff who are very friendly and efficient. No issues whatsoever. Picking up and dropping off vehicle took less than 15 minutes. Very courteous and helpful service. Will definitely recommend this location.

I had a great experience using Enterprise. Easy to book online, pickup was nice and easy with Kami and I loved the Charger. I had to extend my rental which was so easy online and drop off was easy to do after hours. I got more than I expected and nothing bad that I didn't!

My car was stolen on St Pattys Day and my insurance company sent me to the Enterprise downtown. That location didn’t have any cars available but they made some calls and found a car for me the next day at the Urbandale location. The employees are top notch!! Best customer service I’ve experienced at a car rental company, hands down! Both when I picked up and dropped off. Very impressed.

Great service and friendly staff! Good cars too. Update, Enterprise pulls through again by helping my sister rent a ln Audi Q3nto get her back to Milwaukee due to airlines canceling flights at the last minute because of the snowstorm and winter freeze. Great job gentlemen, thanks again!

The individuals at this location were nice and ensured I was taken care of despite being busy. I can tell they have a strong focus on customer service and I will continue to rent from Enterprise. Thank you.