Enterprise Rent-A-Car

I recommend it! The car is clean and well-maintained, and the price is really low compared to other rental companies. The service is friendly and helpful. I consider my trip to Poland a success, especially considering the opportunity to travel by car for a relatively small amount of money.

Worst service I can experience in a rental car. So, I happened to ask about my rental at the very moment I landed at Warsaw. You need an international driver license permitissued by the country you have your license. Besides all that, we try to rent the car with my polish girlfriend, but the guy at desk state, “The credit card for payment has to be in her name” which it really blows my mind our minds !!! Totally Out of sense. Very disappointed with the service especially since I rent Vans in the past in the US for my business. Little advice Hertz across this office has a superior customer service, make it super easy to rent the vehicle. Lame lame Enterprise Warsaw 👎👎👎

Great car rental experience. The stuff is super friendly. Car return took less than 5 minutes and all because of Iga ( super professional young lady). Also after returning the car one of the stuff member ( Jakub- very friendly and professional) dropped me off at the terminal. Highly recommend car rental service- all because of super professional and friendly staff. THANK YOU!

Good overall service and front desk & car lot staff was wonderful. There was some misunderstanding (maybe on my part) regarding the added car insurance "final cost" and what actual amount would be (until card was charged). But, I won't be filling a correction or requesting a refund. Will definitely rent again from here again next time. Thank you.

I rented a car from Enterprise Rent-A-Car in September 2025. When booking online, I paid 143 EUR, and there was no mention of any extra fees or “insurance packages.” At pickup, after a long flight, I was given several papers to sign quickly without any explanation. The employee only showed where to sign and did not mention any optional insurance. After returning the car, I found out that an extra 270 EUR had been charged to my card without notice or consent. This charge is not listed in the rental agreement, general terms, or reservation summary. I consider this practice deceptive and strongly advise against using their services.

BEWARE OF SCAM. Szymon will try every tactic including a very sophisticated ones to make you buy their overpriced extra excess insurance which you don’t need if your travel insurance covers it. He fiddles with the PDQ machine (chip & pin payment machine) to make it decline credit card transactions. The customer is then forced to pay with a debit card, which requires taking out the insurance. Use other rental companies!

Facts Was needed to wait a car in parking lot for 20 min. Cos car was not in the parking. I did not get any document or brochure with phone nr. And adress where to return the car. Google maps was not showing enterprise parking location. A lot off stress... But car was good.

The car was good enough. But the car navigation is not updated so we had to use Google map all day. Unreasonable fuel cost (full fuel) is charged though 70% is remained. Parking lot is far from airport.