enVision Hotel St. Paul South

Right off the bat, the guy with glasses at the front desk was very unwelcoming and frankly, frustrating. I let him know that I do have my service dog, which is a 15lb very small dog who doesn't make a peep. Immediately the guy at the desk is arguing with me about how I have to pay the pet fee, despite that being against FEDERAL ADA regulations. He argued and insisted that "because other people lied in the past" that I have to pay for my service animal. That is illegal. Not only is it illegal, it's frustrating and discouraging that they're trying to scam $25/night off me for a dog that is equivalent to medical equipment. It made the entire stay extremely stressful and uncomfortable. Moldy AND dirty bathroom. Stained shower curtains, nasty smudged windows. (Pics below) The staff is standoffish, the elevator REEKS of cigarettes and weed, but is still somehow preferable to the hallways that reek of cat piss and cigarettes. Sketchy dudes hanging out in the parking lot at night make it uncomfortable to leave your car unattended. You cannot enter the pool without a front desk attendant opening the door for you. Hotel keys do not work for the pool area. They locked off all other exits so you have to go to the lobby door to go in, which is inconvenient and annoying. They falsely advertised a $30 credit for the restaurant, but we never received it. Their breakfast was a joke; never replenished at all, seems like they do not care about it to be frank. The room looked nice, and luckily smelled okay thankfully. But that was probably the only upside, besides the location. I will not be returning. So much wrong here. Especially when you try to skirt federal laws over nonsense. ADA regulations are federal law. You cannot force a disabled person to pay fees for their service animal. It is illegal.

Stayed here on two separate nights within the last couple weeks. The first room I was in was ok. It wasn’t the cleanest but it was decent for the price. The last time I stayed the room was great. The employees I interacted with were all very friendly and polite. They answered all my questions and made me feel super welcome. I would definitely stay here again.

Positive: Very neat ambiance. Perfect location between the two hockey rinks we needed to be at. And the staff was very friendly. Negative: The pool was cold, we found ants in our room and the window blind didn't go down all the way so we couldn't block the morning sun coming in.

My husband and I stayed here recently while visiting family in the Saint Paul area. We had a fantastic stay! The room was clean and comfortable, and the hotel had a cozy, welcoming atmosphere. What really made the experience stand out was the excellent service, especially from Kevin at the front desk. He was incredibly friendly, professional, and went out of his way to make sure everything was perfect for us. It’s always great to be greeted with a warm smile after a long day of travel. I will definitely be staying here again!

This hotel helped my club of 40 or so people book a last second - I mean minutes before - meeting room with everything we needed when our original location double booked us with zero help to rectify. The woman on staff was very gracious and everything went smoothly. Great customer service.

We had some issues with our room and I'm not one who likes to complain, but I had my child with me when I said here. I was telling my husband about the issues and told me I had to say something. I went to the lobby and the front desk lady was super sweet and kind and help me out. She gave us a new room and discount and really appreciated me coming to talk with her. This place is lucky to have her. I give her 5 stars! I'm not explaining my issues on here due to the great service I received about them and the front desk lady is aware of them.

I can't say enough good things about this hotel. The staff was incredibly welcoming and attentive, ensuring all our needs were met with a smile. The event space exceeded expectations, offering a perfect setting for our conference with great amenities and a professional atmosphere. The rooms were spotless, modern, and very comfortable, providing a relaxing retreat after a busy day. I highly recommend this hotel for both business and leisure stays it's truly a top-notch experience!

I recently had the pleasure of staying at Envision Hotel, and it was a fantastic experience from start to finish. Upon arrival, the staff greeted me with a warm welcome and made the check-in process quick and efficient. They provided helpful information about the hotel’s amenities and made sure I felt comfortable right away. The room exceeded my expectations. It was spacious, well-maintained, and spotlessly clean. The bed was incredibly comfortable, and the room was equipped with everything I needed.I had a wonderful time at envison hotel and would highly recommend it to anyone visiting Minneapolis Minnesota. The combination of great service, a beautiful room, and excellent facilities makes it a standout choice. I look forward to staying here again!