Epoque Hotel

This is a delightful hotel, situated in a quiet part of Bucharest, very close to a lovely park. The building itself is beautiful and the room I stayed in was very grand. I had a very nice stay here and all the staff were helpful, assisting me with booking taxis and other queries. I especially enjoyed sitting outside the front of the hotel whilst eating breakfast, which was delicious and came with plenty of choices.

We recently celebrated our son’s christening at Epoque Hotel and couldn’t be happier with the experience. Not only did the venue provide a stunning setting for the event itself, but several of our overseas guests also stayed at the hotel — and every single one of them was impressed. The rooms are spacious and elegant, the food was outstanding, and the spa facilities added a lovely touch of relaxation to the whole weekend. Above all, the staff truly went above and beyond — their kindness, professionalism, and attention to detail made us and our guests feel incredibly well looked after. The entire hotel was spotless and beautifully maintained, and the catering for the event was flawless — delicious, beautifully presented, and expertly managed. From start to finish, the service was impeccable. Our heartfelt thanks to the whole team for helping to make such an important day so special and memorable.

This was an exceptional hotel. Great location near the park and walkable to restaurants and sights. The room was fantastic. We were greeted with a welcome drink. Staff couldn't have been more helpful with helping us navigate the train schedules. The bar area is super comfortable and elegant

We’re currently staying at this hotel (sadly leaving today!) in Room 107 and couldn’t be happier with our experience. We came for my birthday and tied it in with a visit to Therme Spa. From start to finish, nothing was ever too much trouble. Edward has been a real highlight—his warm smile, helpful advice, and great directions made everything so easy. He’s truly an amazing addition to the hotel. The location is also great—just a short walk into the old centre with plenty of eateries, funky bars, and lots of options to explore. Everyone we’ve met has been kind, helpful, and welcoming. We’ll definitely be coming back!||– Katrina & Luke

Great stay at this place. Staff were accommodative on my additional requests. Rooms were clean and spacious. My only complaints were that the location wasn’t as close to the major attractions as some of the other hotels, and to have room service delivered to the balcony it’s a €150 fee? (Pic attached). I’d stay hear again.

Booked with Scenic cruises & we should have stayed at the Marriott Grand , however the booking was cancelled & we had a ‘junior Suite’ . I requested an Executive suite which I would have paid for however they said they were full. We were given room 408 which was tiny & smelt of sewage. A sure sign it had not been used for some time . The hotel is in a great position though , next to a park & in walking distance to the old city

The rooms were very good, good quality, and comfortable. The breakfast was very tasty, too. I am ambivalent about the service, though. On my day 1, the cleaning lady helped herself in after knocking on the door. At breakfast the next day, Mihail refused to bring tap water, insisting they only offer bottled water, and that has additional charges to the bill (also said they won't be opening the wing section, seated me at the dark part, yet he opened the wing 20 minutes later). The place looks good quality but the staff definitely needs better training to match the idealised standards of the management

The top-floor suite was lovely and roomy, though when we arrived, the outdoor furniture hadn’t been set up. The location is ideal, and while the façade of the hotel is beautiful, don’t be fooled—the interior feels stuck in 2010. The interior decor is unimpressive. The bed was firm, creaky, and I could feel the moving around of my spouse easily. We arrived on a Sunday, and I was surprised to find that the doorman, bellhop, concierge, and front desk were all the same person. This does not reflect the standards of a five-star hotel. At best, this is a solid four-star property. The bar is a charming space, but the breakfast was underwhelming—just a standard à la carte menu with no continental buffet. They also don’t offer laundry service on Sundays. The spa had several broken features and felt like a relic from another century. What surprised us most, however, was the level of service. In fact, as soon as we found out that a Corinthia had recently opened nearby, we packed up and left—even forfeiting a night’s payment. It was worth it. If you’re looking for five-star treatment, this is not the place. Another example: when I tried to cancel our remaining night, the same front desk staff member told me, “You have to do it on the app.” I was standing right there, at the front desk! Like I said, not five star. The entire conversation felt like I had been bothering him (he was on his phone when I approached). In summary, it’s misleading to call this a five-star hotel. To me, five stars imply a doorman, a dedicated concierge, attentive front desk staff, and basic services like laundry—even on weekends. Epoque, don’t rest on your laurels. You were probably great 15 years ago. The bar has been raised by the competition. You are not five star.