EQ Kuala Lumpur

The Holidays decorations in the lobby were amazing. I had an incredible stay at the EQ Hotel in Kuala Lumpur! The location is perfect, offering stunning views of the city and easy access to major attractions.The staff were exceptionally welcoming and attentive, making me feel right at home. The room was beautifully appointed, with luxurious amenities and a cozy atmosphere. I especially loved the historic charm of the hotel combined with modern comforts. The on-site dining options were fantastic, with delicious meals and impeccable service.My room had a great view over the city, and the space felt comfortable and quiet. Young people in Kuala Lumpur really nice and friendly I can’t wait to come back again.!

⭐⭐⭐⭐⭐ 5/5 Had an amazing and relaxing stay at EQ Hotel Kuala Lumpur. From the moment we arrived, we were warmly welcomed and truly well taken care of. A special shoutout to Ms. Virthiga and her wonderful team for their top-notch service and hospitality. A heartfelt thank you as well to Ms. Anna, the manager, for the lovely surprise birthday cake — it really made the stay extra memorable. The hotel truly lives up to its 5-star reputation with its luxurious ambiance, exceptional service standards, and an impressive food spread. I thoroughly enjoyed my stay and would highly recommend EQ Hotel to anyone looking for comfort, elegance, and outstanding service. Will definitely return!

Just a quick city break and the hotel went above and beyond! Amazing location, central to Petronas and KL Tower. Spotlessly clean and staff were amazing, friendly and helpful. The pool has amazing views and a beautiful setting. I was lucky enough to be able to check in a bit early but if not you can always leave your bags here while you explore.I wish I was staying longer. I would definitely advise staying here!

I had an exceptionally pleasant stay at this hotel. From the moment I arrived, the staff Rubhan provided warm, attentive, and professional service that truly made me feel welcome. Every team member I interacted with was friendly, helpful, and genuinely committed to ensuring guests have a comfortable stay. The room was clean, well-maintained, and thoughtfully prepared. Housekeeping did a wonderful job throughout my stay, and I appreciated the attention to detail. The facilities were great, and the overall atmosphere of the hotel was relaxing. Thank you to all the staff for making my stay such a pleasant one. I look forward to returning again soon.

The hotel itself is modern and well located, but the overall experience did not match the premium pricing. The lobby area is surprisingly small, with very limited seating, which becomes uncomfortable and crowded during peak hours. For a hotel positioned as luxury, the common areas feel inadequate and not thoughtfully designed for guest comfort. Unfortunately, the customer service was disappointing. Staff interactions felt inattentive and not particularly welcoming, and requests were handled without the level of professionalism or warmth expected from a hotel in this price range. Considering the high room rates, the experience felt overpriced for what was delivered. While the property has potential, improvements in service quality, guest engagement, and public space comfort are necessary to justify its luxury branding.

Rarely am I ever impressed when it comes to pastries being served at hotels in Malaysia. I came by an event today (Saturday, 31/01/2026) at Ballroom: Cluster 1. There was a small catering buffet served by the hotel. What caught my eye was the presentation of the tiramisu and mousse cake, which were different from the other hotels I have been to. When I tried the pastries, I had a feeling it was work done by Chef Ngau Sue Ann (my friend and ex-colleague) and her team. When I checked, true enough it was. Kudos and props to her and the team for bringing world class pastries into a fine institution like EQ KL! A confirm repeat-visits from food connoisseurs.

Truly a five-star experience. From the smooth check-in to the beautifully designed room, everything felt premium. The service was thoughtful and personalized, and the overall atmosphere was calm and luxurious. A wonderful stay that exceeded expectations.||Welcomed with smiles and professionalism by Aizad & Aliff. Pure luxury

I recently had the pleasure of attending a gathering of old friends at Nipah, EQ and it was truly a memorable dining experience. The buffet offered a well-curated selection — not overwhelmingly extensive, yet impressively varied, with each dish thoughtfully prepared and beautifully presented. The flavours were refined and satisfying, from the main courses to the delectable desserts. Every bite reflected quality and attention to detail, making it clear that the focus was on excellence rather than excess. Equally commendable was the service, which was above par — attentive, courteous, and genuinely warm, adding a personal touch to the afternoon. The elegant ambiance, paired with such exceptional service, created the perfect setting for good food and meaningful conversation. Overall, I would rate the food a well-deserved five stars, and highly recommend EQ for those seeking a sophisticated buffet experience in the heart of the city.